Top 20 Customer service representative 1 general Jobs in Bangor Me

Customer Service Representative 1 - General
CUSO Home Lending —Hampden, ME
- $17.40 - $26.10 an hour
- Full-time
- Background check
- Customer service
- Writing skills
- Paid training
- Health insurance
Quick Apply
1d
Senior Living Executive Director
Winterberry Heights —Bangor, ME
- Online Application
- Computer literacy
- Bachelor's degree
- Mentoring
- Health insurance
- Dental insurance
Quick Apply
10d
Patient Service Rep II
Northern Light Health —Bangor, ME
- Overtime
- Surgery
- Mid-level
- High school diploma or GED
Radiology Scheduler
Optum —Brewer, ME
- $16.15 - $28.80 an hour
- Overtime
- Computer literacy
- Pass drug screening
- Mid-level
Transportation Security Officer
US Transportation Security Administration —Bangor, ME
- $46,105 - $56,844 a year
- Overtime
- Background check
- 18 years or older
- Ability to walk for extended periods
- Travel reimbursement
- Paid holidays
Key Holder (Part Time)
Boot Barn —Bangor, ME
- Extended hours
- Heavy lifting
- Merchandising
- Travel
- Store discount
- Health insurance
Quick Apply
Assistant Manager
Urban Air Adventure Parks —Bangor, ME
- Weekends as needed
- Background check
- CPR Certification
- Microsoft Excel
Seasonal Sr. Customer Assistance Representative- Bangor
Enterprise Mobility —Bangor, ME
- $16.50 an hour
- Urgently hiring
- 18 years or older
- Administrative experience
- High school diploma or GED
Master Technician
VIP Tires & Service —Bangor, ME
- $28 - $40 an hour
- 8 hour shift
- Customer service
- Mid-level
- Driver's License
- Paid training
- Mileage reimbursement
Quick Apply
Outside Service Personnel
Service Tire Truck Centers —Brewer, ME
- Full-time
- Clean driving record
- Computer literacy
- Writing skills
Quick Apply
Patient Access Associate Specialist - PRN
Ensemble RCM LLC —Bangor, ME
- $18.00 - $19.15 an hour
- Part-time
- Hospital
- Customer service
- Inpatient
- Tuition reimbursement

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Senior Living Executive Director
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Customer Service Representative 1 - General

CUSO Home Lending -
Hampden, ME

Quick Apply

Job Details

Full-time
$17.40 - $26.10 an hour
1 day ago

Benefits

Paid training
Health insurance
Dental insurance
401(k)
Paid time off
On-the-job training
Vision insurance
401(k) matching
Referral program

Qualifications

Customer communication
Mortgage services
Interpersonal skills
Customer service
Employee relationship building
Microsoft Office
Positive interaction facilitation
TeamMate
Data entry
Organizational skills
Stakeholder relationship building
Time management

Full Job Description

Customer Service Representative I - General

Job Description

FLSA Status: Non-Exempt

Reports To: Director of Mortgage Servicing & Loss Mitigation

Primary Purpose of Position

Deliver prompt and professional solutions for customer inquiries. Research, prioritize and resolve customer issues in a timely and accurate fashion. Provide administrative support along with clerical tasks that aid the daily servicing operation.

Duties and Responsibilities

· Answer incoming telephone calls to resolve customer inquiries in a friendly and professional manner

· Act as an Online Account Specialist to assist borrowers with the CUSO Servicing web product.

· Monitor and set-up Construction Loans converting to long term financing.

· Set-up and monitor funding of Service Released loans, forward payment received if applicable.

· Set-up HPML and Secondary Market closed loans.

· Set-up Credit Union residential closed loans.

· Backup coverage for the front desk.

· Data input of all payments received in a timely manner to include; Check, Cash, Wire, ACH, Episys, CUSO Website, Checkfree and MARS.

· Extract and import files for ACH, Episys and Web payments from applicable web portals.

· Process returned payments.

· Monitor the Principal Reductions with a Payment Due, Suspense Funds Report and Principal Payment Made with Fees Outstanding, for mis-postings.

· Mail daily notices to borrowers.

· Open, identify and scan insurance mail.

· Prepare and review partial and full year analysis of escrowed accounts.

· Respond to customers inquiries either written or verbal as outlined in the Error Resolution and Responding to Inquiries Policy and CUSO Service Standards.

· Develop a positive relationship with all co-workers, credit union personnel, investors and borrowers.

· Perform other duties and special projects as assigned by management.

Knowledge and Skill

· 2+ years’ experience in banking, mortgage or finance preferred

· Ability to handle fast paced working environment.

· Customer service experience.

· Excellent interpersonal, writing, and oral communication skills.

· Positive attitude and willingness to help others.

· Ability to work as a team member and as an individual.

· Strong time management and organizational skills.

· Proficient in utilizing Microsoft Office software

Physical Requirements

· Use of standard office equipment (telephone, copier, fax, personal computer and so on) is required on a daily basis.

· Work requires the use of a video display terminal (VDT) and application of manual dexterity and eye-hand coordination (basic keyboarding).

· Reading documents for general understanding (correspondence & memos) is often required, as well as reading documents for analytical purposes (appraisals and technical reports).

All requirements are subject to possible modification to reasonably accommodate individuals with disabilities. Some requirements may exclude individuals who pose a direct threat or significant risk to the health and safety of themselves or other employees.

This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Employees will be required to follow any other job-related instructions and to perform other job-related duties requested by their supervisor.

Requirements are representative of minimum levels of knowledge, skills and/or abilities. To perform this job successfully, the incumbent will possess the abilities or aptitudes to perform each duty proficiently.

This document does not create an employment contract, implied or otherwise, other than an “at-will” employment relationship.

Pay: $17.40 - $26.10 per hour

Benefits:

401(k)
401(k) matching
Dental insurance
Health insurance
On-the-job training
Paid time off
Referral program
Vision insurance

Work Location: In person

Quick Apply

Refine Your Search

customer service representative 1 general jobs in bangor me

Customer Service Representative 1 - General

Senior Living Executive Director

Patient Service Rep II

Radiology Scheduler

Transportation Security Officer

Key Holder (Part Time)

Assistant Manager

Seasonal Sr. Customer Assistance Representative- Bangor

Master Technician

Outside Service Personnel

Patient Access Associate Specialist - PRN

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