Top 21 Help desk Jobs in Bangor Me

SERVICE DESK TECHNICIAN I
VERSANT POWER —Bangor, ME
- $49,960 - $70,440 a year
- Full-time
- Driving
- Communication skills
- Entry level
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5d
Technical Desktop Support Bangor, ME
KU Telecom LLC —Bangor, ME
- Mid-level
- Windows
- 3 years
Technical Support Specialist
S. J. Rollins Technologies —Bangor, ME
- $20 - $30 an hour
- Mentoring
- Data entry
- Communication skills
- Profit sharing
- Health insurance
Client Experience Advocate
Tyler Technologies —Orono, ME
- $46,500 - $52,000 a year
- Communication skills
- Entry level
Quick Apply
Quality Control - JSI
LSI Industries, Inc. —Bangor, ME
- Full-time
- Computer literacy
- Mid-level
- 3 years
Quick Apply
Senior Technical Support Specialist
S. J. Rollins Technologies —Bangor, ME
- $27.50 - $40.00 an hour
- Microsoft Outlook
- Mid-level
- Mentoring
- Profit sharing
- Health insurance
Construction Technical Specialist - Autodesk FORMA ( ACC )
MicroCAD Training & Consulting, Inc. —United States
- Full-time
- Remote
- 7 years
- Presentation skills
- Travel
- Health savings account
- Paid holidays
Quick Apply

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Metro Early College High School —Columbus, OH
Prepare end user support documentation and knowledge educating clients on procedures for resolving or preventing recurrence of a technical problems.
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Store Technology Support - POS
Proteam Solutions Inc. —Columbus, OH
Associate or Bachelor's degree in Information Technology, Computer Science, or related field preferred; equivalent experience considered.
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SERVICE DESK TECHNICIAN I

VERSANT POWER -
Bangor, ME

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Job Details

Full-time
$49,960 - $70,440 a year
5 days ago

Qualifications

Live chat
Desktop computer repair
Customer records maintenance
Operating systems
Email customer support
Phone communication
Technical documentation
Laptop (troubleshooting support)
Incident Escalation
Software installation
Patch management
Productivity software support
Computer hardware
Driving
Desktop (troubleshooting support)
Application Maintenance
Productivity software
Technical support via email
Desktop administration
Hardware diagnostics
Escalation handling
Communication skills
Peripheral hardware support
Entry level
Active Directory management
Ticketing system technical support
Information Technology

Full Job Description

JOB TITLE: SERVICE DESK TECHNICIAN I

LOCATION: BANGOR

REPORTS TO: CORPORATE IT MANAGER

POSITION STATUS: NON-EXEMPT, NON-BARGAINING UNIT

Be a part of the team that is transforming the power industry of northern and eastern Maine.

Versant Power is building on our 100-year history of delivering efficient, safe and reliable electricity service to customers in northern and eastern Maine. We never lose sight of safety, quality, integrity and innovation.

We are committed to our dedicated people, who inspire us every day to deliver something more powerful than power alone.

POSITION OVERVIEW:

Versant Power is looking for an IT Service Desk Technician to join our growing team. This position works with clients to evaluate and solve advanced technical issues, installs new software, evaluates and installs patches, and resolves software and hardware related problems typically associated in an end-user environment, including but not limited to PC's, desktops, laptops, tablets and printers.

JOB RESPONSIBILITIES:

Manage Help Desk tickets in a timely manner.
Respond to customer issues via phone, email and computer chat.
Provide customer assistance.
Document customer interactions.
Run diagnostics to resolve customer reported issues.
Escalate issues to the next Tier with next level of difficulty

ADDITIONAL RESPONSIBILITIES:

Performs other related duties as assigned, including designated duties associated with System Restoration, (SEOP) System Emergency Operations Plan.

QUALIFICATIONS:

1+ years of supporting Microsoft desktop operating systems and Microsoft Office preferred
1+ years of supporting users/computers in Microsoft Active Directory preferred
1+ year of Service Desk, IT Call Center or IT Help desk experience preferred
Experience supporting users in Microsoft Office 365
Able to create and maintain detailed documentation
Strong personal and team communication skills
College degree in an Information Technology field is preferred

WORK HOURS:

Usual work hours are 8:00 A.M. to 5:00 P.M., Monday through Friday. Off-hour monitoring of emergencies is anticipated.

Some variation in schedule should be expected, due to customer maintenance windows. This position also requires participation in an IT on-call rotation

NOTES:

Position is primarily sedentary. Some walking, standing and driving required.
Position requires strong oral and written communication skills.
Position requires strong interpersonal skills.
Position requires visual and mental concentration.
Position can be stressful due to deadlines and multitasking requirements.

APPLICATION:

Non-Bargaining Unit, Regular and Term employees who have at least six (6) months satisfactory job performance and attendance records in their current job are eligible to apply for posted positions.

This job description is subject to change at any time.

Versant Power is a tobacco free, drug-free and fragrance-free workplace.

Versant Power is an Equal Opportunity Employer.

Posted: 8/18/2026

Quick Apply

Refine Your Search

help desk jobs in bangor me

SERVICE DESK TECHNICIAN I

Technical Desktop Support Bangor, ME

Technical Support Specialist

Client Experience Advocate

Quality Control - JSI

Senior Technical Support Specialist

Construction Technical Specialist - Autodesk FORMA ( ACC )

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