Job Summary:
The Neurosurgery Nurse Navigator & Surgical Clinical Reviewer (SCR) serves in a dual role supporting both the neurosurgical patient population and surgical quality improvement initiatives. This position works in close collaboration with Neurosurgery providers, Perioperative Services, and Quality leadership, and functions as an advocate, educator, coordinator, and guide for neurosurgical patients and their families throughout the surgical continuum. The role also supports surgical quality improvement through participation in the American College of Surgeons National Surgical Quality Improvement Program (ACS NSQIP).
The Neurosurgery Nurse Navigator is responsible for facilitating the patient experience by guiding patients across the continuum of care. The Navigator serves as the primary point of contact for patients and families and acts as an intermediary between the patient, care providers, and hospital resources. Responsibilities include patient education, care coordination, discharge planning, transition management, and post-treatment follow up.
In the Surgical Clinical Reviewer (SCR) role, the employee is responsible for the collection, abstraction, review, and submission of reliable surgical clinical data for ACS NSQIP participation and quality improvement activities. The SCR collaborates closely with surgeons, nursing staff, quality leadership, and interdisciplinary teams to support data integrity, identify opportunities for improvement, and support organizational quality initiatives.
This position consists of approximately 50 % Neurosurgery Nurse Navigator responsibilities and 50% Surgical Clinical Reviewer (SCR) responsibilities. Allocation of responsibilities may shift based on organizational priorities, patient volumes, ACS NSQIP program requirements, and service line needs.
Position Responsibilities:
The Neurosurgery Nurse Navigator & SCR will coordinate all aspects of care and quality review in a collaborative manner with members of the healthcare team to facilitate high quality, comprehensive patient care and surgical quality improvement. . This role supports the organizational goals related to patient outcomes, surgical quality, patient experience, care coordination, and reduction of avoidable complications and readmissions.
Responsibilities include:
1. Manage the transition of neurosurgical patients across the continuum of care and within specific clinical settings.
Related responsibilities may include:
Identify barriers to care including transportation, social determinants of health, caregiver support, and discharge planning needs.
2. Serve as the primary point of contact between the patient, family members, providers, and care team.
Coordinate communication between inpatient units, provider offices, rehabilitation services, care management, ancillary departments, and external healthcare organizations.
Maintain professional communication with provider offices, nursing units, ancillary departments, and coworkers.
3. Serve as a source of feedback and support for active review of program protocols, care pathways, and service offerings.
4. Assist in the collection, review, and analysis of clinical data, metrics, and quality information.
5. Perform Surgical Clinical Reviewer (SCR) responsibilities in support of ACS NSQIP participation.
Collaborate with surgeons, nursing leadership, quality staff, and ancillary departments to support surgical quality improvement efforts.
Qualifications:
Education:
Four-year college (Bachelor’s Degree) required
Graduate (Master’s Degree) preferred
Years of Experience:
3 – 5 years
Licensure(s):
State of Maine License for Registered Nurses (Or Compact State)
Certification(s):
BLS within 30 days of employment
Ability to complete ACS NSQIP SCR training and certification requirements within 60-90 days of hire
Covenant Health Mission Statement
We are a Catholic health ministry, providing healing and care for the whole person, in service to all in our communities.
Our Core Values:
We show respect, caring and sensitivity towards all, honoring the dignity of each person, especially the poor, vulnerable and suffering.
We promote justice and ethical behavior, and responsibly steward our human, financial and environmental resources.
We work in partnership, dialogue and shared purpose to create healthy communities.
We deliver all services with the highest level of quality, while seeking creative innovation.
Applicants, employees and former employees are protected from employment discrimination based on race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age (40 or older), disability, and genetic information (including family medical history).
Comp Range:
$69,537.63 - $95,764.16
Rate of pay displayed reflects the beginning of the pay scale. At the time of an offer, determination of your offer will reflect your skills and experience as it relates to the position.
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