Top 6 Guest service agent Jobs in Bar Harbor Me

Guest Service Agent - Full Time (Seasonal)
Giri Hotel Management —Bar Harbor, ME
- From $20 an hour
- Weekends as needed
- No high school diploma
- Hotel
- High school diploma or GED
- Disability insurance
- Health insurance
Quick Apply
4d
Guest Service Agent - Part Time (Seasonal)
Giri Hotel Management —Bar Harbor, ME
- From $20 an hour
- Part-time
- No high school diploma
- Hotel
- High school diploma or GED
- 401(k) matching
- Employee discount
Quick Apply
10d
Hotel Front Desk Associate
Hampton Bar Harbor —Bar Harbor, ME
- Weekends as needed
- Hotel
- Ability to lift 50 pounds
- Front desk
Quick Apply
Guest Service Agent
Atlantic Hospitality —Bar Harbor, ME
- Inventory management
- Ability to walk for extended periods
- Hotel
Quick Apply
10d
Front Desk Agent - Home2 Suites
Witham Family Hotels —Ellsworth, ME
- $18 - $23 an hour
- Weekends as needed
- Hotel
- Communication skills
- Entry level
- AD&D insurance
- Disability insurance
Quick Apply
16h
Guest Service Agent - Full Time
Giri Hotel Management —Ellsworth, ME
- From $17.50 an hour
- Weekends as needed
- No high school diploma
- Hotel
- High school diploma or GED
- Disability insurance
- Health insurance
Quick Apply

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Guest Service Agent - Full Time (Seasonal)

Giri Hotel Management -
Bar Harbor, ME

Quick Apply

Job Details

Seasonal | Full-time
From $20 an hour
4 days ago

Benefits

Disability insurance
Health insurance
Dental insurance
Paid time off
Vision insurance
401(k) matching
Employee discount
Life insurance

Qualifications

French
Guest reservation booking
Customer communication
Hotel and accommodations payment processing
Maintaining an organized workspace
Payment processing
Greeting customers
Answering guest questions
High school diploma or GED
Handling customer service requests
Productivity software
Hotel and accommodations guest complaints handling
Clean workspace maintenance
Standard operating procedures (SOPs)
Entry level

Full Job Description

Job Description

We are seeking a friendly, customer service focused Guest Service Agent (Seasonal) to join our team at Best Western Acadia Park. This is a Full Time position located in Bar Harbor, ME. In this position you will be responsible for guest registration, making reservations, and providing guests with information about the hotel and the local area. If you have a knack for customer service and previous service-related work experience, we’d like to meet you.

Job Description

Work Performed

As a Guest Service Agent, you will be the first point of contact for our guests, providing exceptional service and ensuring a memorable stay. If you thrive in a fast-paced environment and enjoy working with people, this is the perfect role for you.

Manage online, phone and in-person room reservations in sometimes fast-paced environment
Communicate relevant shift information to next shift and direct supervisor
Welcome guests, check them in/out, distribute room keys and explain the hotel’s amenities
Take payment and resolve any payment discrepancies
Respond to guest issues and complaints in a friendly, timely manner
Explain local amenities and attractions to guests
Work with other staff members to ensure that all guest rooms meet hotel standards and accommodate any special guest requests
Keep workstations and equipment clean, organized, and in good working order
Perform duties as outlined in the training procedures, following standard operating procedures
Assist with other departments when necessary
Performs other duties as assigned, requested or deemed necessary by management

Requirements

High school education or equivalent experience
1 or more full years employment experience in a related position
Must be able to work onsite at the hotel location
Hours required: Full Time 25-40 hour times per week for Morning (AM);Afternoon (PM);Evening;Weekends/ Holidays
Proficiency in the English language
Experience is most helpful/ Visual Matrix PMS is plus
Willingness to learn new technology platforms
Ability to stand at front desk for long periods of time
Ability to lift/push up to 50 lbs. guest luggage; limited
Ability to work independently
Ability to maintain a friendly, cheerful and courteous demeanor at all times

Additional Preferred Skills/Qualities

Previous customer facing experience preferred
Knowledge of Microsoft suite
Second language is a plus, preferably Spanish or French

Compensation

$20 Hourly

Benefits

Earned paid time off
Employer-contribution medical/dental/vision insurance
Optional life insurance
Short term/Long term disability
Optional 401k with employer match
Employee discounts at participating hotels
Option to sign up for on-demand pay with DailyPay
Refer a friend – get paid extra when they join our team!
Bonuses for name recognition and guest score
Opportunities to grow – one of the fastest-growing hotel companies

How To Apply

Apply HERE. Applications submitted by any other channel will not be considered.

About Best Western Acadia Park Inn

Start with a visit to Acadia National Park and Bar Harbor, where the beauty of the region is on full display. There are many seafood restaurants close by, and guests have never had seafood this fresh. Try the famous Maine lobster and other seafood staples. Downeast Maine hospitality is at its finest here, and our friendly staff will make you feel right at home the second you arrive.

About Giri Hotels

Headquartered in Quincy, MA, Giri Hotels owns and operates more than 50 hotels in New England.

We are a growing company that embraces change, maintains a service mindset, and prioritizes the 'big rocks' - our most impactful tasks and projects. At our core, Giri Hotels is a hospitality company, and all members of our team share a sense of cooperation and respect with our guests and one another.

You are right for the team if you are:

Happy – nice to be around and friendly
Humble – willing to learn
Helpful – team player, always willing to pitch in, looking for ways to be productive

Giri Hotel Management has been recognized for its growth in the hospitality industry. We are proud to have achieved #23 on the Top Owners & Developers list and #55 on the Top Management Companies list in Hotel Business's annual rankings. These rankings, based on the annual revenues and number of rooms and properties managed, demonstrate our company's continuing expansion and growth.

Watch A Brief Video To Learn More About Us

Giri Hotels provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Quick Apply

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guest service agent jobs in bar harbor me

Guest Service Agent - Full Time (Seasonal)

Guest Service Agent - Part Time (Seasonal)

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Guest Service Agent

Front Desk Agent - Home2 Suites

Guest Service Agent - Full Time

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