Top 71 Customer service representative Jobs in Barling, Ar

Customer Service Representative- Fraud - Remote
CBE Customer Solutions, Inc. —Fort Smith, AR
- $14 - $15 an hour
- Weekends as needed
- Background check
- Windows
- High school diploma or GED
- Paid training
- Work from home
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Customer Service Representative
Resolvetech Solutions —Fort Smith, AR
- $16 - $18 an hour
- Temporary
- Background check
- Spanish
- 5 years
- Paid training
- Health insurance
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8d
CUST SVC REP
USA TRUCK LLC —Van Buren, AR
- High school diploma or GED
- Communication skills
- Entry level
Customer Service Specialist
Interactive Resources Ir —Fort Smith, AR
- $18 an hour
- Contract
- Microsoft Excel
- Microsoft Outlook
- Computer literacy
Customer Relations Specialist
Crain Automotive —Fort Smith, AR
- Dealership
- High school diploma or GED
- Associate's degree
Quick Apply
Customer Service Representative
Allstate - Danielle Emery Agency —Van Buren, AR
- $15.50 - $20.00 an hour
- Full-time
- Bilingual
- Office
- High school diploma or GED
- Health insurance
- Dental insurance
Quick Apply
11d
Part-Time Ramp and Customer Service Agent
Envoy Air Inc. —Fort Smith, AR
- $14.64 an hour
- Extended hours
- Background check
- 18 years or older
- Pass drug screening
- Paid training
- Health insurance
Support Specialist Customer Service
West Coast Consulting —Fort Smith, AR
- $16 - $18 an hour
- Contract
- Microsoft Outlook
- Computer literacy
- In-person
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Customer Service Coordinator I
ABF Freight —Fort Smith, AR
- Full-time
- Computer literacy
- Bachelor's degree
- 1 year
Customer Relations Representative - State Farm Agent Team Member
Dustin Booth - State Farm Agent —Van Buren, AR
- $40,000 - $55,000 a year
- Full-time
- Office
- Communication skills
- Entry level
- Health insurance
- Paid time off
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Teller/CSR
Today's Bank —Van Buren, AR
- Full-time
- Office
- Entry level
- Health savings account
- Health insurance
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Pharmacy Customer Service Associate
Walgreens —Fort Smith, AR
- $16 - $18 an hour
- Weekends as needed
- Computer literacy
- Basic math
- Maintenance
- Continuing education credits
- Health insurance
7d
Customer Service Representative
Cyber Haven —Fort Smith, AR
- $13 an hour
- Full-time
- In-person
- Entry level
- Flexible schedule
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10d
Customer Service Representative - State Farm Agent Team Member
John Wood - State Farm Agent —Alma, AR
- $40,000 - $60,000 a year
- Full-time
- Office
- Communication skills
- Entry level
- Health insurance
- Paid time off
Quick Apply
Customer Service Associate I
Dollar Tree —Fort Smith, AR
- Part-time
- High school diploma or GED
- Ability to lift 50 pounds
- Grocery store experience
- Health insurance
- Dental insurance
Customer Service Associate
Savers/Value Village —Fort Smith, AR
- Part-time
- Entry level
- Health insurance
- Dental insurance
Quick Apply
Customer Service Representative - State Farm Agent Team Member
Heath Roberts - State Farm Agent —Fort Smith, AR
- Full-time
- Bilingual
- Office
- Communication skills
- Paid time off
- Opportunities for advancement
Quick Apply
Student Worker, Customer Support - 3PL
ArcBest —Fort Smith, AR
- No experience needed
- Entry level
- Under 1 year
4d
Customer Service/Sales
Home Depot —Fort Smith, AR
- Entry level
Supervisor, Customer Services
Envoy Air Inc. —Fort Smith, AR
- Full-time
- 18 years or older
- Management
- Writing skills

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Customer Service Representative- Fraud - Remote

CBE Customer Solutions, Inc.
Fort Smith, AR

Quick Apply

Job Details

Full-time
$14 - $15 an hour

Benefits

Paid training
Work from home

Qualifications

Computer operation
Copy machines
Fax machines
Computer skills
Faxing
Standard operating procedures (SOPs)

Full Job Description

Job Description:

This is a remote position but you must be located in Bowling Green, KY, Fort Smith, Arkansas, or Pine Bluff, Arkansas. You must have internet service hard wired to your home as wifi will not work.

CBE Companies is looking to fill Remote Customer Service Representative positions! CBE is proud to be an InHerSight Top 20 Business Service Employer and Training Magazine Top 100! This position is a customer service role.

As a Customer Service Representative you will be representing the client on the phone to the consumer. Inbound and outbound calling efforts will consist of using effective relationship building skills to partner with the customer and help problem solve to prevent fraud. You will be required to navigate multiple systems during these phone calls while functioning efficiently on the computer. Our efforts focus on protecting the client’s brand reputation and creating a positive customer experience.

CBE provides Paid Training and your work from home equipment!! We also provide a pathway to success with support and strong leadership and a great team to work along side.

DUTIES AND RESPONSIBILITIES

Reduce fraud losses while focused on customer experience and protection
Analyze account processes and transactions to identify undetected frauds and correlated activities (for example a series of highly suspicious activity leads to ultimate fraud)
Reviews, identifies and deters fraudulent activity
Look for trends to proactively identify characteristics of “good” vs. “fraudulent” orders
Receive inbound calls and make outbound calls related to potentially fraudulent activities
Analyze available information via multiple internal and external tools to achieve the proper Fraud/Not Fraud decision.
Excellent verbal and written communication skills
Accurately document accounts in a timely manner on the computer while speaking to the customer at the same time.
Able to work flexible work schedule, required weekends and holidays as needed
Achieve the schedule adherence and compliance expectations
Meet productivity and call quality standards as set by the business\
Dispute resolution and customer escalation process to be followed consistently
Adhere to all guidelines and requirements as set forth by individual clients
Must be able to retain training concepts through a 6 week training program and apply all concepts when starting on the production floor
Definition of Success in this position:
- Achieve all key performance indicators
- Excellent at building customer relationships and creating a good customer experience thru the Fraud Prevention Process, as measured by the Quality Monitoring process
- Attention to detail
- Ability to be coached and apply coaching feedback
- Willingness to learn and help others
- Tolerance for repetitive work
- Successfully demonstrates the ability to work in a fast-paced environment
- Successful compliance related to attendance requirements and work schedule adherence.
- Positive attitude with the ability to remain calm in stressful situations
- Flexible to schedule changes
The Company reserves the right to change or assign other duties to this position as appropriate
Must be able to perform the essential job duties of the position. Reasonable accommodations will be provided to qualified individuals with disabilities.
Must be able to remain in a stationary seated position up to 85% of the work shift.
Must be able to occasionally move about inside the office to access office machinery, file cabinets or attend meetings.
Must be able to operate a computer and other office productivity machinery, such as a calculator, copy machine, printer, scanner, fax machine.
Must be able to communicate with consumers and maintain compliance with all federal, state and local laws, rules and regulations
Must be able to communicate with consumers and maintain compliance with corporate objectives and standard operating procedures.
Must be able to exchange accurate information with co-workers, consumers and/or clients or vendors who have work related inquiries.

EDUCATION AND EXPERIENCE PREFERENCES

High School Diploma or equivalent.
Six months of Customer Service Experience
One year of experience in a Windows based computer environment.
Background Check required

The starting rate of pay is $13-$15 per hour depending upon the shift. There is also a weekend differential for work on Saturday and Sunday. Weekly pay. Benefits available after 60 days of employment. This position is fully remote and has internet connectivity requirements.

#CTN1

CBE Companies is an Equal Opportunity Employer. CBE Companies is committed to creating an inclusive environment. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex (including pregnancy), sexual orientation, national origin, gender, genetic information, disability, veteran status, or other protected statuses in accordance with applicable federal, state, and local laws.

CBE Companies is an equal opportunity employer. We celebrate inclusion and are committed to creating a welcoming environment for all employees.

Pay: $14.00 - $15.00 per hour

Work Location: Remote

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Refine Your Search

customer service representative jobs in barling, ar

Customer Service Representative- Fraud - Remote

Customer Service Representative

CUST SVC REP

Customer Service Specialist

Customer Relations Specialist

Customer Service Representative

Part-Time Ramp and Customer Service Agent

Support Specialist Customer Service

Customer Service Coordinator I

Customer Relations Representative - State Farm Agent Team Member

Teller/CSR

Pharmacy Customer Service Associate

Customer Service Representative

Customer Service Representative - State Farm Agent Team Member

Customer Service Associate I

Customer Service Associate

Customer Service Representative - State Farm Agent Team Member

Student Worker, Customer Support - 3PL

Customer Service/Sales

Supervisor, Customer Services

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