Top 17 Customer care coordinator Jobs in Barnstable, Ma

Patient Service Coordinator Call Center - Martha's Vineyard Hospital
Martha's Vineyard Hospital, Inc. —Oak Bluffs, MA
- $21.32 - $44.22 an hour
- Full-time
- Microsoft Outlook
- Hospital
- Computer literacy
- Opportunities for advancement
Quick Apply
Practice Assistant ll OBGYN Sandwich
Beth Israel Lahey Health —Sandwich, MA
- $21.00 - $28.26 an hour
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Primary Care
2d
Patient Service Coordinator
Martha's Vineyard Hospital, Inc. —Oak Bluffs, MA
- $21.32 - $44.22 an hour
- Full-time
- Microsoft Outlook
- Hospital
- Computer literacy
- Opportunities for advancement
Quick Apply
Patient Care Coordinator
Professional Physical Therapy —Yarmouth, MA
- $35,360 - $43,680 a year
- Full-time
- Administrative experience
- High school diploma or GED
- Organizational skills
- Disability insurance
- Health insurance
Quick Apply
Patient Access Representative
Harbor Health Services, Inc. —South Dennis, MA
- $19.22 - $28.83 an hour
- Part-time
- Spanish
- Dental office
- Microsoft Excel
- Paid holidays
- Disability insurance
Quick Apply
Practice Assistant Sandwich Internal Medicine
Beth Israel Lahey Health —Sandwich, MA
- $20.00 - $26.92 an hour
- Full-time
- Spanish
- Microsoft Excel
- Microsoft Outlook
INTERIM ADMISSION COORDINATOR
Windsor Skilled Nursing And Rehabilitation Center —South Yarmouth, MA
- Skilled nursing facility
- Mid-level
Quick Apply
3d
Surgical Coordinator, Plastic Surgery (Per Diem) (Masphee)
Cape Cod Healthcare —Mashpee, MA
- $22.79 - $26.74 an hour
- Rotating weekends
- Surgery
- HIPAA
- English
Team Lead Prescriber Administrative Assistant
Northeast Health Services —Hyannis, MA
- $25 - $27 an hour
- Full-time
- HIPAA
- Mid-level
- High school diploma or GED
- Health insurance
- Dental insurance
Quick Apply
Patient Access Representative
Southcoast Health System, Inc. —Wareham, MA
- $17.86 - $28.76 an hour
- Part-time
- Surgery
- Computer literacy
- High school diploma or GED
- 403(b) matching
- Tuition reimbursement
1d
Patient Check-In Representative
Optum —Bourne, MA
- $16.15 - $28.80 an hour
- Full-time
- Hospitality
- Computer literacy
- Pass drug screening
- AD&D insurance
- Employee stock purchase plan
Admissions Coordinator (3p-11p/40hrs)
Gosnold —Pocasset, MA
- $20 an hour
- Full-time
- Addiction Medicine
- Computer literacy
- Residential
- 403(b) matching
- Paid holidays
Quick Apply
22h
Customer Care Coordinator
TruGreen Limited Partnership —South Dennis, MA
- $18 - $20 an hour
- Full-time
- Microsoft Excel
- Microsoft Outlook
- English
- Health insurance
- Dental insurance
Quick Apply
Patient Service Coordinator-Martha's Vineyard Hospital
Martha's Vineyard Hospital, Inc. —Oak Bluffs, MA
- $21.32 - $44.22 an hour
- Full-time
- Microsoft Outlook
- Hospital
- Computer literacy
- Opportunities for advancement
Quick Apply
8d

Discover related jobs

Based on your search for customer care coordinator jobs.

Patient Check-In Representative
Optum —Bourne, MA
Access to reliable transportation and valid US driver's license. Interacts with cash receipt departments to resolve any discrepancies or answer questions…
$16.15 - $28.80 an hour
Radiology Technologist - Atrius Health
UnitedHealth Group —Plymouth, MA
Delivers excellent customer service and support to patients and clinicians, answering phones, scheduling, and conducting outreach calls on behalf of the…
$31.40 - $47.10 an hour

Show more related jobs

Explore jobs in cities nearby

Check out jobs in cities near your current location, Columbus

Dental Treatment Coordinator
Havens Family Dental —Blacklick, OH
The ideal candidate is confident discussing treatment recommendations, comfortable working with dental insurance and financial arrangements, and committed to…
$23 - $28 an hour
Quick Apply
Patient Care Coordinator
Lotus Dental Arts —Reynoldsburg, OH
Coordinate patient flow between front office and clinical teams. Seeking a Patient Care Coordinator to support patient access, scheduling, and front office…
From $16 an hour
Quick Apply

Show more jobs in cities nearby

I want to receive the latest job alert for customer care coordinator in barnstable, ma

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

customer care coordinator jobs near barnstable, ma

Patient Access Representative jobs in Wareham, MA

Administrative Assistant jobs in Hyannis, MA

Physician Assistant jobs in Freehold, NJ

Physician Assistant jobs in Harrisburg, PA

Physician Assistant jobs in Hickory, NC

Veterinary Assistant jobs in Myrtle Beach, SC

Physician Assistant jobs in Wichita, KS

Certified Medical Assistant jobs in Albany, GA

Physician Assistant jobs in Redding, CA

New Grad Physician Assistant jobs in New York, NY

Plastic Surgery Technician jobs in Orange, CA

Surgery Scheduler jobs in Seattle, WA

Plastic Surgery Technician jobs in Boston, MA

Patient Care Technician jobs in Greenville, TX

Plastic Surgery Technician jobs in Austin, TX

Plastic Injection Molding jobs in Finland, PA

Colorectal Surgery jobs in New York, NY

Plastic Surgery Technician jobs in Atlanta, GA

Patient Support Uvm Medical Center jobs in South Burlington, VT

Patient Representative jobs in Poinciana, FL

Patient Service Coordinator Call Center - Martha's Vineyard Hospital

Martha's Vineyard Hospital, Inc. -
Oak Bluffs, MA

Quick Apply

Job Details

Full-time
$21.32 - $44.22 an hour

Benefits

Opportunities for advancement

Qualifications

Computer operation
Phone communication
Computer literacy
Triage
Patient demographics
High school diploma or GED
Healthcare referral management
Clinical data entry
Health insurance knowledge
Quality data entry
Customer data entry

Full Job Description

Site: Martha's Vineyard Hospital, Inc.

Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.

Job Summary

Summary
Under direction, receives incoming phone calls and online requests from both patients and referring providers interested in accessing care. Verifies patient information and utilizes decision trees and other guidelines to schedule patient visits and coordinate care. Ensures that patients, referring providers and other customers receive timely, efficient and high-quality service. This is a telephone/computer-based position; there is limited to no face-to-face interaction with patients or other customers.

Does this position require Patient Care?
No

Essential Functions

Functions as the front line of the organization to coordinate registration and initiate scheduling for new patient appointments.

Verifies and updates patient demographic, financial, and referral information into the computer in strict compliance with established department procedures for the purpose of scheduling of an appointment.

Answers telephone, takes accurate and detailed messages using professional and courteous customer service techniques.

Provides basic information and instructions to patients regarding the practice and Hospitals across the enterprise.

Maintains confidentiality and privacy consistent with HIPAA guidelines.

Completely and accurately transcribes call, referral and scheduling information

Provides excellent customer service to both internal and external customers of the Mass General Brigham Hospitals and ambulatory practices; supports ongoing communication and provides service recovery when needed with patients and referring physicians.

Qualifications

Job Description

Education
High School Diploma or Equivalent required

Can this role accept experience in lieu of a degree?
No

Licenses and Credentials

Experience
customer service work experience, specifically in a contact/call center environment 0-1 year required experience in a medical office or health care setting, with Epic experience 0-1 year preferred

Knowledge, Skills and Abilities

Excellent customer service skills.
Knowledge of basic computer skills, including demonstrated ability to effectively use of Microsoft Outlook, Excel and general data entry concepts and search functionality.
Strong communication, interpersonal and team skills.
Ability to exercise judgment in dealing with sensitive, confidential information.
Detail-oriented with the ability to enter information accurately on paper and into electronic systems.
Ability to handle a high volume of calls and work in a fast-paced environment.
Requires ability to translate the request of the patient or referring office into the appropriate action – appointment scheduling or cancelling, message to the provider, update insurance or demographic information – using the tools and protocols available.
Requires an in-depth knowledge of the referral triage processes and knowledge of insurance stipulations that may affect appointment scheduling.

Additional Job Details (if applicable)

Remote Type

Onsite

Work Location

One Hospital Road

Pay Range

$21.32 - $44.22/Hourly

Grade

SM1207

At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package.

EEO Statement:

1550 Martha's Vineyard Hospital, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran’s Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642.

Mass General Brigham Competency Framework

At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.

Quick Apply

Refine Your Search

customer care coordinator jobs in barnstable, ma

Patient Service Coordinator Call Center - Martha's Vineyard Hospital

Practice Assistant ll OBGYN Sandwich

Patient Service Coordinator

Patient Care Coordinator

Patient Access Representative

Practice Assistant Sandwich Internal Medicine

INTERIM ADMISSION COORDINATOR

Surgical Coordinator, Plastic Surgery (Per Diem) (Masphee)

Team Lead Prescriber Administrative Assistant

Patient Access Representative

Patient Check-In Representative

Admissions Coordinator (3p-11p/40hrs)

Customer Care Coordinator

Patient Service Coordinator-Martha's Vineyard Hospital

Discover related jobs

Explore jobs in cities nearby

I want to receive the latest job alert for customer care coordinator in barnstable, ma

Explore jobs in more locations

Mass General Brigham Competency Framework

Job Seeker Tools

Employer Tools

Browse

Stay Connected