We are seeking a Benefits and Recruitment Coordintor to join the People & Talent team at Duffy Health Center. This role is essential in advancing our mission by supporting HR functions that enhance employee engagement, ensure compliance with organizational policies, and promote a positive employee experience.
Based on Cape Cod, MA, this position is responsible for HRIS Paycom utilization & system management, recruitment and onboarding activities, and administration of employee benefits. The ideal candidate will bring relevant HR & Benefit experience along with strong knowledge of Massachusetts employment laws and best practices.
Company Overview
Duffy Health Center, a non-profit located in Hyannis, MA, provides compassionate and skilled integrated healthcare for persons with complex health and social needs on Cape Cod. We envision a Cape Cod where all persons have access to quality health care, safe and stable housing, and lives filled with connection and purpose.
Duffy Health Center is a Federally Designated Healthcare for the Homeless Program. This requires that most of the patients we serve are experiencing or have recently experienced homelessness or some other form of housing insecurity.
Staff choose to work here because they believe deeply in the mission, and some staff have relevant lived experience themselves.
Position Summary
The Benefits & Recruitment Coordinator is responsible for supporting the full-cycle recruitment process and administering employee benefits programs to ensure Duffy Health Center attracts, hires, and retains a high-quality workforce. This position serves as a key member of the People & Talent team, providing exceptional customer service to candidates, employees, and managers while ensuring compliance with applicable federal, state, and organizational policies.
The Benefits & Recruitment position plays a critical role in supporting Duffy Health Center's mission by fostering a positive employee experience from recruitment through onboarding and ongoing employment.
Key Responsibilities
Recruitment & Talent Acquisition
- Coordinate full-cycle recruitment activities for assigned positions.
- Create and post job advertisements on internal and external job boards.
- Screen applications and resumes to identify qualified candidates.
- Schedule interviews and coordinate candidate communications.
- Support hiring managers throughout the recruitment process.
- Conduct reference checks and assist with background screening processes.
- Prepare offer letters and employment-related documentation.
- Coordinate pre-employment requirements, including credentialing, licensure verification, and onboarding activities.
- Track recruitment metrics, including time-to-fill, candidate sources, and vacancy reports.
- Represent Duffy Health Center at career fairs, recruitment events, and community outreach activities.
- Develop and maintain relationships with educational institutions, workforce development organizations, and community partners.
- Promote Duffy Health Center's employer brand and employee value proposition.
Benefits Administration
- Serve as the primary point of contact for employee benefits inquiries.
- Administer health, dental, vision, life insurance, disability, retirement, and voluntary benefit programs.
- Coordinate annual open enrollment activities, employee education, and benefit communications.
- Process benefit enrollments, changes, terminations, and qualifying life events.
- Maintain accurate employee benefit records in HRIS and carrier systems.
- Reconcile benefit invoices and coordinate with Finance regarding benefit-related billing.
- Partner with benefits brokers and vendors to resolve employee issues and improve benefit offerings.
- Assist with benefits compliance, including ACA reporting, COBRA administration, HIPAA privacy requirements, and applicable state regulations.
- Support employee wellness and engagement initiatives.
- Prepare benefits-related reports and analyses.
Onboarding & Employee Experience
- Coordinate and facilitate new hire onboarding activities.
- Ensure completion of required employment documentation and compliance requirements.
- Maintain onboarding checklists and employee personnel records.
- Support employee recognition, engagement, and retention initiatives.
- Assist with employee communications related to benefits, policies, and organizational updates.
HR Operations & Compliance
- Maintain confidential employee records and HR documentation.
- Assist with HR audits, reporting, and compliance initiatives.
- Ensure compliance with federal and state employment laws and regulations.
- Support policy implementation and employee education efforts.
- Generate HR reports and workforce analytics as requested.
- Participate in HR projects and process improvement initiatives.
- Perform other duties as assigned.
Population Served
Duffy Health Center is a Federally Designated Healthcare for the Homeless Program. This requires that most of the patients we serve are experiencing or have recently experienced homelessness or some other form of housing insecurity.
Staff choose to work here because they believe deeply in the mission, and some staff have relevant lived experience themselves.
Qualifications & Skills
Education & Experience: (Required & Preferred)
Education/Training
- Associate's degree in Human Resources, Business Administration, Healthcare Administration, or related field required or SHRM, PHR or other related HR certification
· CBP- Certified Benefits
Experience
- Minimum of 2 years of experience in human resources, recruitment, benefits administration, or a related field.
- Healthcare, community health center, nonprofit, or FQHC experience preferred.
- Experience with HRIS systems (PayCom) and applicant tracking systems preferred
Skills & Competencies:
Knowledge, Skills, and Abilities
- Knowledge of employment laws and HR best practices.
- Understanding of employee benefits administration and compliance requirements.
- Strong customer service and relationship-building skills.
- Excellent organizational skills with the ability to manage multiple priorities.
- Strong written and verbal communication skills.
- Ability to handle sensitive and confidential information with discretion.
- Proficiency with Microsoft Office Suite and HR technology systems.
- Strong attention to detail and problem-solving abilities
Work Environment/Physical Requirements:
Physical Requirements
- Ability to sit, stand, walk, and use a computer for extended periods.
- Ability to attend recruitment events and travel locally as needed.
- Ability to occasionally lift to 25 pounds
- Office-based environment with occasional travel to recruitment events, community partners, and Duffy Health Center locations.
- May require occasional evening or weekend attendance at job fairs and recruitment events.
Job Type: Full-time
Pay: $55,000.00 - $62,000.00 per year
Benefits:
- Dental insurance
- Employee assistance program
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Professional development assistance
- Referral program
- Retirement plan
- Vision insurance
Work Location: In person
