Nestled in the scenic Pocono Mountains of Pennsylvania, Woodloch Resort encompasses an award-winning family resort (Woodloch Pines), championship golf course (Woodloch Springs) and a luxury destination spa (The Lodge at Woodloch).
Owned and operated with pride by the Kiesendahl family since 1958, the concept of family is truly at the core of Woodloch and is key to its longtime success. Woodloch Pines was voted by TripAdvisor as the number one family resort in the United States and remains committed to its original mission to “treat all guests as if they were company in their own homes.” Staff members are no exception to this rule.
Employees work hard and are passionate about what they do and why they do it. Staff can attest to feeling as though they are as much a part of the fun of being on vacation as the guests. With our unique activity program, abundant amenities, and outstanding nightly entertainment, your family, friends, and co-workers are guaranteed to be engaged, energized, and enthusiastic!
GENERAL PURPOSE OF JOB: Barkeeper mixes and serves alcoholic and nonalcoholic drinks to patrons of bar following standard recipes. Serves wine and draught or bottled beer. Collects money for drinks served. Orders or requisitions liquors and supplies. Arranges bottles and glasses to make an attractive display. May slice and pit fruit for garnishing drinks
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.
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Dedicated to providing exceptional service
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Anticipates guest needs
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Complete knowledge of menu and liquor products, including cooking times, ingredients, portion size, presentation, accompaniments, abbreviations, pricing and able to fully describe to the guest.
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Follows standardized drink recipes, garnishes and glassware specifications.
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Takes accurate and correct food and beverage orders
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Uses suggestive selling techniques
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Meets all service timing standards
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Works quickly during busy times to service all bar guests
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Welcomes, thanks and invites guests to return
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Provides prompt and courteous service to each guest
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Maintains excellent cash handling skills
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Understands alcohol management, including procedures for checking ID’s, recognizing personal limits of guests, using best judgment when serving alcohol and refusing service
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Understands Point of Sales system and processes transactions efficiently
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Maintains open communication with management and co-workers
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Informs Management of guest concerns, safety concerns and maintenance issues
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Acts as final check on food and beverage quality and presentation
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Performs opening, running and closing duties, as assigned
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Assists co-workers at all times, continuously providing teamwork
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Maintains cleaning standards
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During the shift, cleans and sanitizes equipment and utensils, and washes glassware
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Performs functions which require organization, speed, standing, bending, reaching, turning, lifting items
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Maintains par levels by continuously restocking the bar of consumables, supplies, ice and alcohol
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Mixes drinks for bar guest
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Mixes drinks for wait staff at service bar
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Constantly cleans bar top
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Keeps back bar clean and organized
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Uses beer/beverage dispensers, blenders, cappuccino machine, glass washers, frozen drink machine
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Changes beer kegs, weighing up to 50 lbs.
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Work on your feet for up to 8 hours per shift, or longer if needed.
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Builds relationship with clientele
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Communicates sports news with guests
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Has general understanding of resort operations and daily schedule of activities and events
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Proper uniform – neat, clean appearance, and nametag are required
SUPERVISORY RESPONSIBILITIES: This job requires no supervisory responsibilities.
QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION and/or EXPERIENCE: High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.
LANGUAGE SKILLS: Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization.
MATHEMATICAL SKILLS: Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.
REASONING ABILITY: Ability to apply common sense understanding to carry out instructions furnished in written,, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.
CERTIFICATES, LICENSES, REGISTRATIONS: Training will be provided for RAMP and when applicable Safe-Serve Certification.
PHYSICAL DEMANDS: The physical demand described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to stand, walk, use hands to finger, handle, or feel, reach with hands and arms, climb or balance, stoop, kneel, crouch, or crawl, talk or hear, and have the ability to lift or use force up to 100 pounds.
It is helpful while working in this position to meet the following vision requirements; close vision(clear vision at 20 inches or less), distance vision (clear vision at 20 feet or more), color vision ( ability to identify and distinguish colors).
WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Working at this job, the employee encounters the following conditions; work near moving mechanical parts, outdoor weather conditions, and extreme heat (non-weather).
The noise level in this position is moderate at times.
Why work in my department- Bartending
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Social Atmosphere – People typically go to bars for the social atmosphere. As the person pouring the drinks, you get to know a lot of different guests.
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Flexible Schedule – Our bars are open from 11am until 2 am. With such a large amount of time being open, we are adaptable to everyone’s schedule. Many bartenders start bartending as a part time job before going full time.
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Creative Job – Mixing drinks is a creative process. As a bartender you can let your creative juices flow!
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It’s Fun – Bartending is a fun and exciting job. Every day is different and you can always me fun and exciting people.
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It’s an active job – Bartenders are on their feet for all or most of their shift, not stuck behind a desk doing the 9 to 5 grind.
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You get to make people happy – Being a bartender you get to see a smile on people’s faces when you hand them the drink you have just mixed for them.
- Rewarded for your hospitality – When people drink they leave a tip. The better the service the better the tip! You are directly responsible for how much you can make.
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Develop skills you can use for the rest of your life –
- Learn how to work effectively as a team.
- Learn how to commutate will all different types of people.
- Learn how to problem solve quickly.
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Learn how to manage stress.
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Learn how to prioritize workloads
Culture:
Woodloch takes pride in having exceptional staff with a great work culture in a beautiful setting (lake side!)
We promote teamwork and cooperation
We celebrate our staff with appreciation/holiday parties
Career development and advancement
Benefits:
Medical, Dental, and Vision for Full Time, Part Time and Seasonal employees
Company-paid Life insurance for Full-Time employees
Short Term Disabilities plans, Life and Pet insurance
401k with employer match
529 College Savings Plan
Generous Paid Time Off package, Paid Sick & Paid FMLA
Flexible & Dependent Care Saving Account (FSA)
Complimentary birthday dollars
Employee Crisis Fund/ Benevolent Fund
Complimentary Day Passes
Free use of many facilities, sports complex discounts, golf discounts, wellness programs
Dozens of local employee retail discounts
**Full benefit details will be disclosed during new employee orientation**
