Top 6 Help desk support Jobs in Bartlesville, Ok

Customer Experience Associate
Eteam Infoservices Private Limited —Bartlesville, OK
- $19 - $20 an hour
- Weekends as needed
- Background check
- Mid-level
- Office
Quick Apply
3d

Related jobs to explore

Based on your search for help desk support

Customer Experience Associate
Eteam Infoservices Private Limited —Bartlesville, OK
Maintain technical proficiency in all software, hardware and web-based software and platforms assigned and applicable to the role.
$19 - $20 an hour
Quick Apply
3d
Accounts Payable Specialist
Hayden Industrial, LLC. —Tulsa, OK
Prioritize invoices according to cash discount potential and payment terms. In this position, you will perform accounting and clerical tasks related to the…
Quick Apply
12d

Show more related jobs

Explore jobs in cities nearby

Check out jobs in cities near your current location, Columbus

Technical Service Analyst
MedBen —Newark, OH
Associate degree in computer science or related field, required. Four-year degree in Computer Science or related field, preferred.
Quick Apply
Coordinator of Technology Services
Dublin City Schools —Dublin, OH
The position also has responsibilities for the analysis, design, deployment and operations of IT software and hardware systems. Ensure the safety of students.
$89,177 - $98,454 a year
Quick Apply
5d

Show more jobs in cities nearby

I want to receive the latest job alert for help desk support in bartlesville, ok

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

help desk support jobs near bartlesville, ok

Customer Experience Associate jobs in Dearborn, MI

Customer Experience Associate jobs in Fort Wayne, IN

Customer Experience Associate jobs in Charlottesville, VA

Overnight Customer Service Remote jobs in Nashville, TN

Associate Dentist jobs in New York, NY

No Experience Home Care jobs in Orlando, FL

Customer Experience Associate jobs in Philadelphia, PA

Customer Experience Associate

Eteam Infoservices Private Limited -
Bartlesville, OK

Quick Apply

Job Details

Contract
$19 - $20 an hour
3 days ago

Qualifications

Computer operation
High school diploma or GED
Problem-solving
Customer support
DSL

Full Job Description

Job Title: Customer Experience Associate II
Location: Bartlesville, OK 74003 - 100% onsite
Duration: 12 months contract
Shift: Looking for all shift schedules from day, evenings, weekends, and overnights.

This is not a IT help desk position, this role is heavy Customer Service.

Job Description:
The Associate of Customer Experience will provide professional and courteous customer service to Marketers and Dealers regarding their Network connectivity and credit card acceptance, Fuel Allocations Supply Management, and Extranet Support.
The Customer Experience Agent requires 24/7 availability, and the ability to provide customers with timely, accurate and efficient technical support.

Responsibilities May Include:
Must be willing to work any shift.
Responding to customer inquiries via phone, IM, online networks, and/or email, troubleshooting and resolving issues with credit card processing.
Troubleshooting and Point-Of-Sale hardware, software and/or network connectivity issues.
Facilitating customer supply requests based on guidelines developed by Customer Supply Management (CSM).
Supporting consumers and Marketer/Dealer through retrieval requests and chargeback inquiries in Credit Card Settlement System.
Supporting Marketer/Dealer inquiries concerning credit card batch totals and reconciliation.
Maintain appropriate paperwork and records and required to meet established job performance targets which include customer service, productivity and quality standards.
Maintain technical proficiency in all software, hardware and web-based software and platforms assigned and applicable to the role.
Supporting Marketer/Dealer requests regarding extranet sites (Bizlink / Lubestream).

Position Requirements Basic/Required:
High School Diploma or GED equivalent
Willing and able to be available for any current shift, including overnight (8pm to 8am), evenings, weekends, and holidays

Preferred:
Marketing business insight
Familiarity with EPOS equipment
Demonstrated ability to effectively work within a team environment
1 or more years of Information Systems Help Desk / Support experience
Knowledge of communication devices/methods such as Broadband, VSAT, and DSL
Access to and knowledge of downstream systems which interface with the Credit Card System
Intermediate knowledge of all Microsoft Office software applications
Intermediate knowledge of computer, DSL and VSAT hardware
Ability to define problems, collect data, establish facts, and draw valid conclusions
Ability to learn other software and web-based applications per the requirements of this role
Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, and computer products
Ability to write professional reports, business correspondence and procedure manuals
Ability to effectively present detailed information and respond to questions from groups of managers, clients, and/or customers
Excellent interpersonal and communication skills.

Pay: $19.00 - $20.00 per hour

Work Location: In person

Quick Apply

Refine Your Search

help desk support jobs in bartlesville, ok

Customer Experience Associate

Related jobs to explore

Explore jobs in cities nearby

I want to receive the latest job alert for help desk support in bartlesville, ok

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected