Top 24 Senior customer service representative Jobs in Bartlett Il

Senior Client Service Manager
Gallagher —Rolling Meadows, IL
- $73,500 - $122,000 a year
- Full-time
- High school diploma or GED
- Bachelor's degree
- Mentoring
- Paid parental leave
- Health savings account
Director of Client Services (Home Care)
Right at Home —Lincolnshire, IL
- From $70,000 a year
- Full-time
- Office
- Driver's License
- Bachelor's degree
- Health insurance
- Dental insurance
Quick Apply
11d
Senior Client Service Associate
Gallagher —Warrenville, IL
- $44,500 - $67,000 a year
- Full-time
- Hybrid work
- Microsoft Excel
- Basic math
- Research
- Paid parental leave
- Health savings account
7d
Sr Customer Service Representative
Motion Industries (MOT) —Woodridge, IL
- $27.06 - $35.22 an hour
- Full-time
- Sales
- 5 years
- Computer literacy
- Paid holidays
- Health insurance
Quick Apply
14d
Senior Fire Sprinkler Client Service Manager
Siemens —Rolling Meadows, IL
- $82,538 - $141,494 a year
- Full-time
- 5 years
- Office
- High school diploma or GED
Sr Supvr Customer Service
ComEd —Oakbrook Terrace, IL
- $80,000 - $120,000 a year
- Extended hours
- Computer literacy
- Bachelor's degree
- Mentoring
- Disability insurance
- Health insurance
6d
Senior Director, Customer Success
Sonova —Aurora, IL
- $165,000 - $235,000 a year
- Hybrid work
- In-person
- Senior level
- Leadership
- Paid parental leave
- Paid holidays
Senior Supervisor - Vendor Performance
Oncourse Home Solutions —Naperville, IL
- $77,120 - $115,680 a year
- Hybrid work
- Computer literacy
- Writing skills
- Office
- Health savings account
- Disability insurance
Quick Apply
Senior Client Manager
Gallagher Benefit Services —Warrenville, IL
- $65,500 - $127,500 a year
- Full-time
- High school diploma or GED
- Supervising experience
- Bachelor's degree
- Paid parental leave
- Health savings account
Senior Client Success Manager
United States —Westchester, IL
- $79,100 a year
- Full-time
- Marketing
- Bachelor of Science
- Writing skills
- Health insurance
- Dental insurance
Quick Apply
Sr Client Services Manager - National Accounts
CNA Insurance —Downers Grove, IL
- $72,000 - $141,000 a year
- Full-time
- Hybrid work
- 5 years
- Organizational skills
- Experience equivalent to degree accepted
Sr. Manager - Service Center of Excellence
Burroughs —Elmhurst, IL
- $90,000 - $95,000 a year
- Full-time
- Oracle
- Data analysis skills
- Analysis skills
2d
Sr. Manager - Service Center of Excellence
Burroughs, Inc. —Elmhurst, IL
- $90,000 - $95,000 a year
- Call employer
- Oracle
- Analysis skills
- Supervising experience
2d
Senior Director, Client Support
Capital One —Riverwoods, IL
- Email
- Office
- Master's degree
- High school diploma or GED
- Health insurance
5d
Support Advocate (Customer Care)
Lyric National —Lincolnwood, IL
- From $50,000 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Medical office experience
- Health insurance
- Dental insurance
Quick Apply
Sr. Client Service Specialist - Weekend Night Shift
Crane Worldwide Logistics LLC —McCook, IL
- Night shift
- Mid-level
- Office
- High school diploma or GED
- Wellness program
- Health insurance
Sr. Client Service Specialist - Third Shift
Crane Worldwide Logistics LLC —McCook, IL
- Mid-level
- Office
- High school diploma or GED
- Wellness program
- Health insurance

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Assistant Vice President of Residential Living for People With Disabilities
Marengo Hampshire Partners —Chicago, IL
S/he supports the VP in the design and implementation of broad residential strategy; prepares and aligns strategy for their own area, looking out 2-3 years.
$130,000 - $175,000 a year
Quick Apply
10d
Director of Client Services (Home Care)
Right at Home —Lincolnshire, IL
Leadership experience in home care, healthcare, care management, social services, or a related field preferred. Multi-Location & After-Hours Support*.
From $70,000 a year
Quick Apply
11d

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Senior Account Manager, Client Services
Optum —Columbus, OH
Bachelor's Degree in Business Administration, Marketing, Healthcare Administration or a related field required OR 5+ years of experience in a related medical…
$72,800 - $130,000 a year
13d
Client Solution Specialist Sr
PNC Financial Services Group —Columbus, OH
In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.
$41,250 - $68,750 a year

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Senior Client Service Manager

Gallagher -
Rolling Meadows, IL

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Job Details

Full-time
$73,500 - $122,000 a year

Benefits

Paid parental leave
Health savings account
Health insurance
Dental insurance
401(k)
Flexible spending account
Matching gift program
Parental leave
Vision insurance
Flexible schedule

Qualifications

Customer communication
Team leadership

Full Job Description

Introduction

At Gallagher, we help clients face risk with confidence because we believe that when businesses are protected, they’re free to grow, lead, and innovate. You’ll be backed by our digital ecosystem: a client-centric suite of consulting tools making it easier for you to meet your clients where they want to be met. Advanced data and analytics providing a comprehensive overview of the risk landscape is at your fingertips. Here, you’re not just improving clients' risk profiles, you’re building trust. You’ll find a culture grounded in teamwork, guided by integrity, and fueled by a shared commitment to do the right thing. We value curiosity, celebrate new ideas, and empower you to take ownership of your career while making a meaningful impact for the businesses we serve. If you’re ready to bring your unique perspective to a place where your work truly matters; think of Gallagher.

Overview

At Gallagher, we’re looking for a Senior Client Service Manager to join our Commercial team. In this role, you’ll lead efforts to deliver exceptional service and innovative insurance solutions to our clients. You’ll work closely with senior leaders, clients, and colleagues to build strong relationships, solve complex challenges, and ensure every interaction adds value. This is your opportunity to shape strategy, mentor others, and make a lasting impact while advancing your career.

How you'll make an impact

You’ll take on a leadership role in driving client success and team performance. From managing complex renewals to identifying growth opportunities, you’ll ensure clients receive tailored solutions that meet their needs. You’ll also play a key role in mentoring team members and fostering a culture of collaboration and excellence.

Here’s what you’ll do:

Lead the renewal process and strategy for more complex accounts by overseeing compilation of client information, needs analysis, and helping deliver timely, tailored solutions.
Identify gaps in coverage, review claims, secure existing business, and drive the sale of additional services and lines of coverage.
Build and maintain strong relationships with clients and carrier partners through timely responses and strong customer service, ensuring trust and satisfaction.
Provide strategic guidance to your team in addressing client risk management needs through consultative conversations and innovative strategies.
Mentor team members by delegating tasks, providing transparent feedback, encouraging continuous learning, and fostering professional development.
Conduct regular audits to ensure compliance with regulations and maintain high service standards.
Oversee the accuracy and management of client and policy data using Gallagher’s systems.
Use Gallagher’s technology to enhance productivity, streamline processes, and deliver quality results.
Manage multiple priorities effectively, ensuring all tasks are completed on time and meet client expectations.

About You

Required: Bachelor's degree with 5+ years client service and/or claims management experience -OR- High School degree/GED with 10+ years client service and/or claims management experience. 1+ years supervisory experience. Appropriate licensing as required.
Preferred: Previous insurance knowledge and experience managing client relationships. Solid financial acumen.
Behaviors: Proficient in using technology as a tool to maximize productivity and quality. Strong written and verbal communication skills. Comfortably engages others in consultative discussion. Effectively manages/balances multiple and sometimes competing priorities. Works in a self-directed manner.

Compensation and benefits

We offer a competitive and comprehensive compensation package. The base salary range represents the anticipated low end and high end of the range for this position. The actual compensation will be influenced by a wide range of factors including, but not limited to previous experience, education, pay market/geography, complexity or scope, specialized skill set, lines of business/practice area, supply/demand, and scheduled hours. On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits.

Below are the minimum core benefits you’ll get, depending on your job level these benefits may improve:

Medical/dental/vision plans, which start from day one!
Life and accident insurance
401(K) and Roth options
Tax-advantaged accounts (HSA, FSA)
Educational expense reimbursement
Paid parental leave

Other benefits include:

Digital mental health services (Talkspace)
Flexible work hours (availability varies by office and job function)
Training programs
Gallagher Thrive program – elevating your health through challenges, workshops and digital fitness programs for your overall wellbeing
Charitable matching gift program
And more...

**The benefits summary above applies to fulltime positions. If you are not applying for a fulltime position, details about benefits will be provided during the selection process.

We value inclusion and diversity

Click Here to review our U.S. Eligibility Requirements

Inclusion and diversity (I&D) is a core part of our business, and it’s embedded into the fabric of our organization. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work.

Gallagher embraces our employees’ diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest.

Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non-conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as “protected characteristics”) by applicable federal, state, or local laws.

Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.

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Refine Your Search

senior customer service representative jobs in bartlett il

Senior Client Service Manager

Director of Client Services (Home Care)

Senior Client Service Associate

Sr Customer Service Representative

Senior Fire Sprinkler Client Service Manager

Sr Supvr Customer Service

Senior Director, Customer Success

Senior Supervisor - Vendor Performance

Senior Client Manager

Senior Client Success Manager

Sr Client Services Manager - National Accounts

Sr. Manager - Service Center of Excellence

Sr. Manager - Service Center of Excellence

Senior Director, Client Support

Support Advocate (Customer Care)

Sr. Client Service Specialist - Weekend Night Shift

Sr. Client Service Specialist - Third Shift

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