Top 12 Guest service agent Jobs in Bartow Fl

Guest Service Agent - Hotel Front Desk Agent (FT)
Murphco of FL —Winter Haven, FL
- Weekends as needed
- Computer literacy
- Hotel
- High school diploma or GED
Quick Apply
Front Desk Agent
SMR Hotel —Lakeland, FL
- From $15 an hour
- Part-time
- Bilingual
- Customer service
- Hotel
Quick Apply
14d
Experienced Front Desk Associate
Howard Johnson Inn —Winter Haven, FL
- $14 - $15 an hour
- Part-time
- Customer service
- Hotel
- US work authorization
Quick Apply
Front Desk Agent
Camp Margaritaville Auburndale —Auburndale, FL
- $14 an hour
- Part-time
- Computer literacy
- High school diploma or GED
- Driver's License
- Paid time off
- Employee discount
Quick Apply
10d
Front Desk/Guest Services Representative
Motel 6 Lakeland —Lakeland, FL
- Part-time
- Background check
- Windows
- Hotel
- Paid time off
- Employee discount
Quick Apply
Night Auditor - Hotel Front Desk
Murphco of FL —Winter Haven, FL
- Weekends as needed
- Computer literacy
- Hotel
- High school diploma or GED
Quick Apply
Front Desk Agent
TownePlace Suites Plant City —Plant City, FL
- $15 an hour
- Weekends as needed
- Hotel
- Typing
- Communication skills
- Disability insurance
- Dental insurance
Quick Apply
Reservations Agent (Resort Services Specialist)
Streamsong Resort —Bowling Green, FL
- Entry level
- Resort
Quick Apply
Guest Experience Specialist
Villatel —Davenport, FL
- $18 - $20 an hour
- Weekends as needed
- High school diploma or GED
- Accounting
- Conflict management
Quick Apply
12d
Reservations Travel Specialist
Streamsong Resort —Bowling Green, FL
- $18.50 an hour
- Mid-level
- High school diploma or GED
- Organizational skills
Quick Apply
Guest Experience Manager
Villatel —Davenport, FL
- Full-time
- 5 years
- Mid-level
- Analysis skills
Quick Apply
12d

Related jobs to explore

Based on your search for guest service agent

Special Agent: Healthcare Services/Medical Background
Federal Bureau of Investigation —Tampa, FL
Candidates must have a bachelor’s degree or higher (preferably in a medical, health, public safety, or a related field) from a U.S. accredited college or…
$103,326 - $133,200 a year
Customer Service Representative - State Farm Agent Team Member
Bart Blessing - State Farm Agent —Lakeland, FL
Previous customer service experience preferred. Detail-oriented and able to multitask. Your attention to detail, customer service skills, and desire to help…
Quick Apply
9d

Show more related jobs

Explore jobs in cities nearby

Check out jobs in cities near your current location, Columbus

Guest Services Supv
Le Meridien Columbus, The Joseph —Columbus, OH
Must have a valid driver's license for the applicable state. Assist the G.S.M. in ensuring that employees are following and maintaining standards (i.e.,…
9d
Guest Service Agent
Columbus Polaris Staybridge Suites —Columbus, OH
Ability to answer and route calls as appropriate; takes guest messages with accuracy. Answers and routes calls as appropriate; takes guest messages with…
$16 - $17 an hour
Quick Apply
1d

Show more jobs in cities nearby

I want to receive the latest job alert for guest service agent in bartow fl

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

guest service agent jobs near bartow fl

Guest Service Agent - Hotel Front Desk Agent (FT)

Murphco of FL -
Winter Haven, FL

Quick Apply

Job Details

Full-time

Qualifications

Computer operation
Computer skills

Full Job Description

Working at Courtyard, you'll ensure guests have a smooth, productive stay that meets their personal and business needs. No matter whether a guest arrives weary from their travels or excited for a vacation, you know what to do to make them feel at home. They will appreciate the pristine lobby, your warm welcome, and your efficiency in getting them checked in and pointed in the right direction. When they know you genuinely care about the quality of their stay, you are operating at a level of excellence.

As a member of the Front Desk Team your responsibilities will include:

Resolve guest complaints, ensuring guest satisfaction.
Anticipate guests needs, respond promptly and acknowledge all guests, however busy and whatever time of day.
Maintain positive guest relations at all times.
Resolve guest complaints, ensuring guest satisfaction.
Maintain complete knowledge at all times of: a) all hotel features/services, hours of operation. b) all room rates, special packages and promotions. c) daily house count and expected arrivals/departures. d) scheduled daily group activities.
Obtain assigned bank and ensure accuracy of contracted monies.
Keep bank secure at all times.
Answer department telephone within 3 rings, using correct greeting and telephone etiquette.
Process all guest check-ins.
Verify registration card information with the guest.
Obtain back-up information for guest credit/payment method and input into system; collect cash when designated.
Direct Bell Person to escort guest and transport their luggage to the room.
Handle overbooked or walked in guests.
Accept and record wake-up call requests.
Monitor, send and distribute guest faxes.
Communicate pertinent guest information to designated departments/personnel (i.e., special requests, amenity delivery).
Resolve discrepancies on the room status report with Housekeeping.
Match the bucket check to in-house guest ledger report; report discrepancies to Manager.
Process all check-outs.
Process adjustment vouchers, paid-outs, correction vouchers, miscellaneous charges.

Education & Experience:

High School Graduate or General Education Degree (GED).
One year previous experience in a similar position in a hotel preferred.
Basic computer skills required.
Must be able to work flexible schedule.
Must be able to work weekends.

EOE

Quick Apply

Refine Your Search

guest service agent jobs in bartow fl

Guest Service Agent - Hotel Front Desk Agent (FT)

Front Desk Agent

Experienced Front Desk Associate

Front Desk Agent

Front Desk/Guest Services Representative

Night Auditor - Hotel Front Desk

Front Desk Agent

Reservations Agent (Resort Services Specialist)

Guest Experience Specialist

Reservations Travel Specialist

Guest Experience Manager

Related jobs to explore

Explore jobs in cities nearby

I want to receive the latest job alert for guest service agent in bartow fl

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected