Top 11 Customer support & client services managers Jobs in Bastrop, Tx

Account Supervisor, Airline Catering - 2 Positions Available
SkyChefs —Austin, TX
- $57,000 - $71,000 a year
- Multiple hires
- Bilingual
- Mid-level
- Windows
- Free parking
- Paid holidays
Quick Apply
2d
Manager, Starlink Enterprise Accounts (State & Local Programs)
SpaceX —Bastrop, TX
- Extended hours
- Bachelor's degree
- Travel
- Conflict management
Director, Semiconductor Customer Experience Vertical
Thermo Fisher Scientific —Austin, TX
- $123,700 - $180,000 a year
- Full-time
- 6 years
- Office
- Bachelor's degree
- Commuter assistance
- Paid parental leave
10d
Branch Operations Supervisor - Commercial Insurance
Insurance Office of America, Inc. —Bastrop, TX
- $60,000 - $80,000 a year
- Full-time
- Microsoft Outlook
- Mid-level
- 3 years
- Paid holidays
- Health insurance
Quick Apply
Service Manager with rental exp. - (Austin, TX)
Holland Pump Company —Manor, TX
- Full-time
- Computer literacy
- Mid-level
- Mentoring
- Paid holidays
- Disability insurance
Quick Apply
Director of Client Success, Arrive Fresh
Arrive Logistics —Austin, TX
- Full-time
- Microsoft Excel
- Office
- 3 years
- Paid parental leave
- Paid holidays
Quick Apply
Manager IV, Field Service Engineer (M4)
Applied Materials —Austin, TX
- $112,000 - $154,000 a year
- Full-time
- Sales
- Travel
- Senior level

More jobs to discover

Find similar jobs that you might be interested in.

Manager, Starlink Enterprise Accounts (State & Local Programs)
SpaceX —Bastrop, TX
Demonstrated ability to quickly and successfully grow and develop an excellent team and new function, including ability to develop and coach team members and…

Explore jobs in cities nearby

Check out jobs in cities near your current location, Columbus

Customer Service Lead Coordinator
Aramark —Groveport, OH
? One (1) year of call and customer service experience. The Customer Service Lead Coordinator is responsible for following and implementing company policies and…
$22 - $25 an hour
Document Services Center Supervisor
Vorys, Sater, Seymour and Pease LLP. —Columbus, OH
This position will develop the departmental plan for DSC, which includes procedures, goals, and implementation of guidelines for improved productivity,…
$70,000 - $82,000 a year
Quick Apply

Show more jobs in cities nearby

I want to receive the latest job alert for customer support & client services managers in bastrop, tx

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

customer support & client services managers jobs near bastrop, tx

Field Service Engineer jobs in Austin, TX

Account Supervisor jobs in Austin, TX

Director Of Customer Success jobs in Austin, TX

Field Service Engineer jobs in Rockville, MD

Field Service Engineer jobs in Oklahoma

Field Service Engineer jobs in Folsom, CA

Embedded Systems Engineer jobs in Texas

Customer Service jobs in Colorado Springs, CO

Field Service Engineer jobs in Tennessee

Hospital Food Service jobs in Cleveland, OH

Cabin Service jobs in Los Angeles International Airport, CA

Security Supervisor jobs in Sacramento, CA

Warehouse Supervisor jobs in Los Angeles, CA

Slp Supervisor jobs in Florida

Branch Supervisor jobs in Columbia, SC

Branch Supervisor jobs in Labelle, FL

Branch Supervisor jobs in Midvale, UT

Branch Supervisor jobs in La Jolla, CA

Accounting Manager jobs in Denver, CO

Retail Store Manager jobs in Dallas, TX

Account Supervisor, Airline Catering - 2 Positions Available

SkyChefs -
Austin, TX

Quick Apply

Job Details

Full-time
$57,000 - $71,000 a year
2 days ago

Benefits

Free parking
Paid holidays
Health insurance
Dental insurance
Tuition reimbursement
Paid time off
Vision insurance
401(k) matching

Qualifications

Customer communication

Full Job Description

Job Title: Account Supervisor, Airline Catering - 2 Positions Available
Job Location: Austin-USA-78719
Work Location Type: On-Site
Salary Range: $57,000.00 - 71,000.00

About us

Since 1942, SkyChefs has taken culinary excellence to new heights. As a trusted partner to the nation’s leading airlines and retailers, we proudly deliver millions of meals and exceptional service experiences every year across 43 sites throughout the United States. Built on a legacy of operational excellence, culinary expertise, and continuous innovation, we are committed to setting the industry standard in aviation culinary, airline services, last-mile logistics, and retail commerce. From the kitchen to the runway, our teams work together to deliver quality, reliability, and service at every altitude. Our people are the heart of everything we do. At SkyChefs, a career is more than a job – it’s an opportunity to grow, lead, and make an impact in a fast-paced, team-driven environment. Join America’s first, foremost, and finest and take your career to new heights.

Position Overview

The Account Supervisor is a central force connecting the kitchen/Customer Service Center (CSC) with our airline partners, driving smooth communication, flawless coordination, and exceptional service delivery. In this high-impact role, you’ll tackle performance challenges head‑on, respond quickly to customer needs, and champion collaboration across internal teams to keep operations running at peak efficiency.

As an Account Supervisor, you play a pivotal role in elevating service excellence, strengthening customer account relationships, and contributing directly to the ongoing success of our airline partnerships. In addition, the Account Supervisor leads a team of six warehouse employees, in collaboration with the Account Management team, to oversee daily execution, workflow efficiency, and adherence to operational standards.

Work location: onsite @ our Sky Chefs facility @ Austin-Bergstrom International Airport
Work schedule: Standard schedule Monday-Friday with flexibility to address urgent customer matters outside regular business hours as needed
We operate 24/7, 365
This is NOT a sales position. We are seeking candidates that have managed customer accounts from end-to-end including serving as the main point of contact, coordinating delieverables, and ensuring customer service excellence.

Compensation & Benefits

Competitive Base Salary + Annual Incentive Plan
Medical, Dental, Vision – starts Day 1
401(k) with Company Match
Paid Time Off, Sick Leave & Holidays
Tuition Reimbursement – support for professional development
Free Parking & Daily Meals

What You'll Do

Account & Customer Operations

Act as primary point of contact between kitchen/CSC, airline partners, and Key Account Manager
Maintain customer specifications, measurement systems, and service requirements across departments
Ensure accurate billing, provisioning, and management of customer‑specific inventory and par levels
Support on‑time flight departures in accordance with catering and airline guidelines
Coordinate airline CSC evaluations; distribute feedback and ensure timely responses
Track quality scores, flight attendant feedback, and delay data; maintain related databases
Support special customer projects and airline cycle changes
Assist Executive Chef with menu presentations and chef tables as needed

Compliance & Quality

Monitor compliance with customer specifications, safety requirements, and regulatory standards (FDA, HACCP, GQS)
Ensure adherence to airline safety expectations and internal operating procedures
Coordinate with Quality Management to address findings and corrective actions

Team Oversight & Development

Guide, coach, and develop employees in alignment with local leadership and customer account requirements
Reinforce company values, safety practices, and quality standards
Support company initiatives including Lean Manufacturing, Employee Safety, HACCP, and Global Quality Standards

Financial & Operational Management

Monitor inventory accuracy, equipment counts, and cost controls
Support budget planning and expense management; initiate corrective actions for variances

Scope & Impact

Direct oversight of frontline employees (including warehouse staff, where applicable)
Operational impact on airline customer satisfaction, service reliability, and regulatory compliance
High cross‑functional interaction with Operations, Quality, Culinary, and Account Management

What We Look for in a Candidate

Bachelor’s degree in Business Administration, Hospitality, Operations Management, or a related field; equivalent professional experience may be considered in lieu of a degree.
3+ years of customer service experience, with a strong preference for direct account management responsibilities.
Demonstrated ability to manage client relationships, address service issues, and act as the main point of contact to ensure customer satisfaction and retention.
Language skills: Bilingual is preferred to support effective communication with the team but not required
Experience in large-scale, diverse, operations-focused environments preferred.
Demonstrated ability to influence and drive outcomes without direct authority.
Strong presentation, communication, training, and interpersonal skills.
Demonstrated knowledge of product and labor cost drivers, with a track record of analyzing and managing cost variances.
Proficient in Microsoft Office Suite and other Windows-based applications.

SkyChefs is an EEO and Affirmative Action Employer of Women/Minorities/Veterans/Individuals with Disabilities.

Quick Apply

Refine Your Search

customer support & client services managers jobs in bastrop, tx

Account Supervisor, Airline Catering - 2 Positions Available

Manager, Starlink Enterprise Accounts (State & Local Programs)

Director, Semiconductor Customer Experience Vertical

Branch Operations Supervisor - Commercial Insurance

Service Manager with rental exp. - (Austin, TX)

Director of Client Success, Arrive Fresh

Manager IV, Field Service Engineer (M4)

More jobs to discover

Explore jobs in cities nearby

I want to receive the latest job alert for customer support & client services managers in bastrop, tx

Explore jobs in more locations

About us

Position Overview

What You'll Do

What We Look for in a Candidate

Job Seeker Tools

Employer Tools

Browse

Stay Connected