Job Title
Specialist, Server Infrastructure
Evaluation Type
Professional
Supervisor
Administrator of IT Infrastructure
BASIC FUNCTION & RESPONSIBILITY: To engineer, maintain, and optimize the District’s core server and storage infrastructure. The Server Infrastructure Specialist ensures the high availability, security, and performance of critical data center operations, ranging from virtualized server environments and enterprise storage to endpoint management and robust disaster recovery solutions.
QUALIFICATIONS:
Education/Certification:
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High school diploma or GED required, with an Associate’s degree in Computer Science, Information Technology, or a related technical field preferred;
Special Knowledge/Skills/Abilities:
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Excellent organizational skills and attention to detail
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Excellent oral and written communication skills in preparing reports, presentations, and documentation
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Excellent analytical and problems solving skills
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Ability to verbally translate and articulate complex technical issues for the advocacy of non-technical users
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Ability to work on multiple projects at the same time, work under pressure and independently complete assignments on schedule
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Knowledge of Microsoft Office applications and PC operating systems
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Knowledge of modern endpoint management, including SCCM package creation, Intune mobile device
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management (MDM), and software deployment maintenance.
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Knowledge of Active Directory and Group Policy Objects (GPO)
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Knowledge of Scripting language
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Knowledge of network infrastructure and concepts
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Experience with change control and incident management
Experience:
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3–5 years of progressive experience maintaining and supporting Microsoft environments and Active Directory networks; CompTIA Server+, Network+
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Microsoft Certified: Windows Server Hybrid Administrator Associate, or equivalent virtualization/backup
certifications preferred
CHARACTERISTIC DUTIES & RESPONSIBILITIES: The essential functions, pursuant to the Americans with Disabilities Act, may include the characteristic duties, responsibilities, knowledge, skills, and abilities noted herein; however, this is not a comprehensive listing of all functions and tasks performed by positions found in this job description.
Support of Administrative, Fiscal and/or Facilities Functions:
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Virtualization & VDI Orchestration: Administer, maintain, and support the scaling of the District’s virtual environment solutions and manage the Virtual Desktop Infrastructure (VDI) to provide seamless, high-performance remote access for staff and students.
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Enterprise Storage Management: Administer maintain, and optimize high-capacity storage environments , including SAN, NAS, and Cloud solutions, ensuring data integrity, performance tuning, and efficient storage allocation for district-wide applications.
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Server & OS Administration: Manage the full lifecycle of physical and virtual servers, including installation, configuration, hardening, and patching of Windows and Linux operating systems to maintain a secure and stable computing environment.
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Endpoint & Systems Management: Configure, deploy, and manage device deployment and compliance policies using endpoint configuration tools, ensuring all district endpoints are securely managed, updated, and integrated into the infrastructure.
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Data Protection & Disaster Recovery: Configure and oversee comprehensive backup strategies to guarantee business continuity; perform regular recovery testing and ensure the integrity of off-site and on-site backups.
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Infrastructure Monitoring & Reliability: Analyze system performance data using monitoring tools to proactively track system health, remediate performance bottlenecks, and implement infrastructure scaling solutions, ensuring 24/7 operational reliability.
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Specialized Mail Services: Manage and secure the District Mail Relay infrastructure, ensuring reliable automated communications from internal systems, printers, and applications.
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Document all work performed and keep accurate inventory records
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Handle multiple projects with rapidly changing priorities and deadlines
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Perform advanced systems analysis to isolate and resolve complex engineering problems escalated by users; consult with management and vendors to implement root-cause fixes.
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Create, maintain, and update technical manuals and documentation for district software; Design individual instructional modules, instructional materials, and training aides
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Respond to after-hours emergencies as needed
Organization Improvement:
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Work collaboratively to improve programs
Professional Growth and Development:
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Participate in professional development that increases effectiveness and improves District performance
School/Community Relations:
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Interact positively with employees and the community to provide needed information and to promote the District in a favorable manner
Organization Morale:
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Participate in team building activities and the decision-making process as appropriate
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Communicate and collaborate with campus/department staff to enhance service delivery and customer satisfaction
Other Responsibilities:
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Comply with policies established by federal and state law, including but not limited to State Board of Education and local Board policy
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Perform other duties as assigned
SUPERVISION EXERCISED: None
MENTAL DEMANDS/PHYSICAL DEMANDS/ENVIRONMENTAL FACTORS:
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Tools/Equipment Used:
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Posture: Climbing, stooping, bending, and kneeling; frequent use of small hand tools and electronic test equipment
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Motion: Use computer for prolonged period resulting in repetitive hand motions
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Lifting: Lift up to 50 lbs. occasionally
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Environment: Work is normally performed in an indoor office or data center environment; work involves frequent exposure to electrical hazards and moderate data center fan noise. Work with frequent interruptions, frequent district wide travel, occasional prolonged irregular hours, may be required to be on call 24 hours a day
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Mental Demands: Maintain emotional control under stress, work with frequent interruptions
