Top 593 Customer service account representative Jobs in Batavia, Oh

Customer Care Representative - Furniture, Hybrid Full-Time, Various Schedules with Weekends
Macy's —Mason, OH
- $18 an hour
- Weekends as needed
- High school diploma or GED
- Analysis skills
- Computer skills
- Store discount
- Paid holidays
Quick Apply
Customer Service Coordinator - Weekends Required
TQL —Cincinnati, OH
- From $16.50 an hour
- Weekends as needed
- Microsoft Excel
- Microsoft Outlook
- Office
- Health insurance
- Dental insurance
Quick Apply
Assistant Route Service Sales Representative (4-Day Workweek) - $20.00/Hour
Cintas —Milford, OH
- $20 an hour
- Full-time
- Military
- High school diploma or GED
- Driver's License
- Profit sharing
- AD&D insurance
3d
Customer Service Representative - State Farm Agent Team Member
Beau Dailey - State Farm Agent —Batavia, OH
- $45,000 - $60,000 a year
- Full-time
- Communication skills
- Marketing
- Entry level
- Paid time off
- Opportunities for advancement
Quick Apply
Call Center/Customer Service Rep
Automated Health Systems —Cincinnati, OH
- $15 - $18 an hour
- Remote
- Bilingual
- Mid-level
- High school diploma or GED
- Wellness program
- Opportunities for advancement
Quick Apply
Customer Service/Order Analyst
Key Resin Company —Batavia, OH
- Basic math
- Research
- Mid-level
- Disability insurance
- Health insurance
Customer Service Representative- Covington, KY
Fidelity Investments —Covington, KY
- Full-time
- Office
- Analysis skills
- Entry level
- Wellness program
- Disability insurance
Customer Service Representative (CSR)
Customand —Cincinnati, OH
- $18 - $27 an hour
- Full-time
- Computer literacy
- High school diploma or GED
- Communication skills
- Paid training
- Dental insurance
Quick Apply
1d
Customer Relations Representative - State Farm Agent Team Member
Beau Dailey - State Farm Agent —Mount Orab, OH
- $60,000 - $80,000 a year
- Full-time
- Office
- Communication skills
- Marketing
- Health insurance
- Paid time off
Quick Apply
Customer Service Rep
Lykin's Propane —Milford, OH
- From $19 an hour
- No high school diploma
- Office
- Administrative experience
- Health savings account
- AD&D insurance
Quick Apply
10d
Technical Service Representative
Integra LifeSciences —Cincinnati, OH
- $20.24 - $27.36 an hour
- Email
- Oracle
- Mid-level
- High school diploma or GED
- Disability insurance
- Health insurance
14d
Customer Service Technical Support Specialist
PSG, a Dover Company —Cincinnati, OH
- Overtime
- Spanish
- Oracle
- Microsoft Outlook
- Paid jury duty
- Commuter assistance
4d
Customer Service Representative
The People's Defender —Williamsburg, OH
- $14 - $15 an hour
- Part-time
- Office
- In-person
- Entry level
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Service Representative - Payroll Voice Support
Paychex —Cincinnati, OH
- $14.71 - $27.32 an hour
- Full-time
- Bachelor's degree
- Entry level
- Paid holidays
- Health insurance
Entry Level Customer Service Representative
HAL SOLUTIONS LLC —Blue Ash, OH
- $850 - $1,250 a week
- Full-time
- 18 years or older
- High school diploma or GED
- Leadership
- Opportunities for advancement
Quick Apply
Customer Service Representative, Call Center - Blue Ash, OH
Green Dot Corporation —Cincinnati, OH
- $20 an hour
- Full-time
- Microsoft Outlook
- High school diploma or GED
- Bachelor's degree
Customer Service Representative
Arrick's Propane —Mount Orab, OH
- $18 - $20 an hour
- Weekends as needed
- Microsoft Outlook
- Office
- Organizational skills
- Paid training
- Health insurance
Quick Apply
9h
Client Service Representative-Life/DI
Ameritas —Cincinnati, OH
- $18.72 - $29.95 an hour
- Hybrid work
- Office
- US work authorization
- Experience equivalent to degree accepted
- Paid parental leave
- Health savings account
Quick Apply
13d
Customer Service Evaluator
DATA QUEST INVESTIGATIONS LTD —Springdale, OH
- $20 - $50 an hour
- Part-time
- Bar
- Writing skills
- Hotel
Quick Apply
Insurance Account Representative - State Farm Agent Team Member
Beau Dailey - State Farm Agent —Batavia, OH
- $60,000 - $80,000 a year
- Full-time
- Office
- Communication skills
- Marketing
- Health insurance
- Paid time off
Quick Apply

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Customer Care Representative - Furniture, Hybrid Full-Time, Various Schedules with Weekends

Macy's -
Mason, OH

Quick Apply

Job Details

Full-time
$18 an hour

Benefits

Store discount
Paid holidays
Health insurance
Dental insurance
401(k)
Paid time off
Employee assistance program
Vision insurance
401(k) matching
Referral program

Qualifications

Teamwork
Interpersonal skills
Phone communication
Client inquiry handling
Employee relationship building
High school diploma or GED
Analysis skills
Attention to detail
Customer engagement
Delivery record maintenance
Cross-functional collaboration
Client interaction via phone calls

Full Job Description

Macy’s is more than just a store. We’re a story. One that’s captured the hearts and minds of America for more than 160 years. A story about innovations and traditions…about inspiring stores and irresistible products…about the excitement of the Macy’s 4th of July Fireworks, and the wonder of the Thanksgiving Day Parade. We’ve been part of memorable moments and milestones for countless customers and colleagues. Those stories are part of what makes this such a special place to work.

Job Overview

In this role, you will handle inbound and outbound calls, delivering exceptional customer service for furniture and bedding purchases in a culture of hospitality. Colleagues will actively listen to customer needs, assisting with inquiries related to furniture, mattresses, warranties, deliveries, returns, and exchanges, while using product and policy knowledge to resolve issues and ensure seamless experience. Ongoing training and collaboration with other departments will be key to staying informed, addressing customer needs, and supporting sales objectives.

What You Will Do

Respond to customer inquiries and resolve issues: Address a wide range of customer concerns related to furniture, mattresses, deliveries, returns, and exchanges. Use your expertise to effectively troubleshoot and offer options to resolve issues, ensuring that each customer receives timely and satisfactory solutions.
Assist with pre-delivery, day-of-delivery, and post-delivery concerns: Provide guidance and support for customers at every stage of the delivery process, including scheduling, working with technicians when inspecting merchandise, tracking, and troubleshooting any delivery issues with drivers that may arise. Ensure customers are informed and satisfied throughout their entire experience.
Demonstrate product and policy expertise: Utilize comprehensive product knowledge and company policies to offer accurate, clear, and relevant information. Provide solutions tailored to individual customer needs while ensuring adherence to company guidelines and procedures.
Complete sales and service functions: Actively contribute to the sales process by assisting customers in selecting products that best meet their needs. Provide additional services such as upselling, suggesting complementary items, or answering questions about warranties, ensuring that all interactions align with sales goals and customer satisfaction targets.
Cross-train in other department functions: Participate in cross-training initiatives to broaden your skillset and gain a deeper understanding of other departmental processes. This flexibility will support your ability to collaborate effectively and adapt to a variety of customer service needs across the business.
Maintain consistent attendance and reliability: Demonstrate a strong work ethic by maintaining regular attendance and punctuality. Your reliability will be critical to the success of the team and the overall customer service experience.

Skills You Will Need

Customer Service Excellence: Demonstrated ability to address customer inquiries promptly and effectively, ensuring resolution and satisfaction.

Communication: Excellent verbal and written communication skills with an ability to communicate effectively with customers, store colleagues, and delivery teams. This includes introducing themselves to customers, providing timely updates and resolving issues.

Problem-Solving: Strong problem-solving abilities to collect data, analyze situations, and propose effective solutions.

Analytical Skills: Ability to assess a situation and adapt quickly to changing customer expectations and needs.

Collaboration: Ability to collaborate with internal and external teams to minimize friction and escalation or sales loss

Adaptability: Flexibility to handle unexpected problems and changes in delivery schedules, ensuring customers are kept informed and satisfied.

Attention to Detail: Ensure all client information and delivery details noted and timely follow up is completed to ensure customer satisfaction.

Self-Motivation: Self-motivated and driven individual with a strong work ethic and the ability to work independently or collaboratively.

Who You Are

Foster an environment of acceptance and respect that strengthens relationships, and ensures authentic connections with colleagues, customers, and communities.
High School Diploma or equivalent.
6 months of call center experience.
Strong communication skills, with the ability to engage customers over the phone and resolve issues professionally.
Proven customer service experience, with the ability to manage concerns and handle confidential information.
Ability to work a flexible schedule, including evenings, weekends, and holidays.
Familiarity with macys.com or bloomingdales.com is a plus.

What We Can Offer You

Join a team where work is as rewarding as it is fun! We offer a dynamic, inclusive environment with competitive pay and benefits. Enjoy comprehensive health and wellness coverage and a 401(k) match to invest in your future. Prioritize your well-being with paid time off and eight paid holidays. Grow your career with continuous learning and leadership development. Plus, build community by joining one of our Colleague Resource Groups and make a difference through our volunteer opportunities.

Some additional benefits we offer include:

Merchandise discounts
Performance-based incentives
Annual merit review
Employee Assistance Program with mental health counseling and legal/financial advice

Access the full menu of benefits offerings here.

About Us

This is a great time to join Macy’s! Whether you’re helping a customer find the perfect gift, streamlining operations in one of our distribution centers, enhancing our online shopping experience, buying in-style and on-trend merchandise to outfit our customers, or designing a balloon for the Thanksgiving Day Parade, we offer unique opportunities to be part of some of the most memorable moments in people’s lives.

Join us and help write the next chapter in our story - Apply Today!

Pay: $18.00 per hour

Benefits:

401(k)
401(k) matching
Dental insurance
Health insurance
Paid time off
Referral program
Vision insurance

Application Question(s):

Do you have customer service experience?
Are you able to navigate multiple computer applications?
Are you able to work on weekends?

Work Location: In person

Quick Apply

Refine Your Search

customer service account representative jobs in batavia, oh

Customer Care Representative - Furniture, Hybrid Full-Time, Various Schedules with Weekends

Customer Service Coordinator - Weekends Required

Assistant Route Service Sales Representative (4-Day Workweek) - $20.00/Hour

Customer Service Representative - State Farm Agent Team Member

Call Center/Customer Service Rep

Customer Service/Order Analyst

Customer Service Representative- Covington, KY

Customer Service Representative (CSR)

Customer Relations Representative - State Farm Agent Team Member

Customer Service Rep

Technical Service Representative

Customer Service Technical Support Specialist

Customer Service Representative

Service Representative - Payroll Voice Support

Entry Level Customer Service Representative

Customer Service Representative, Call Center - Blue Ash, OH

Customer Service Representative

Client Service Representative-Life/DI

Customer Service Evaluator

Insurance Account Representative - State Farm Agent Team Member

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