Top 1907 Customer specialist Jobs in Batavia, Oh

Product Support Specialist - Software
LCS - London Computer Systems —Cincinnati, OH
- $21.64 - $28.85 an hour
- Weekends as needed
- Hybrid work
- Office
- High school diploma or GED
- US work authorization
- Paid parental leave
- Paid holidays
Quick Apply
8d
Call Center Representative - Collections
Weltman, Weinberg & Reis Co., LPA —Cincinnati, OH
- $20.33 - $24.78 an hour
- No weekends
- Hybrid work
- Background check
- Spanish
- Computer literacy
- Paid holidays
- Disability insurance
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Retirement Customer Support Specialist
Protective —Cincinnati, OH
- $48,000 - $55,000 a year
- Full-time
- Hybrid work
- Research
- Office
- Windows
- Paid parental leave
- Disability insurance
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Customer Care Specialist
Saia Motor Freight Line LLC —West Chester, OH
- $23.35 - $28.65 an hour
- Full-time
- 18 years or older
- English
- Mid-level
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13d
Customer Service Technical Support Specialist
PSG, a Dover Company —Cincinnati, OH
- Overtime
- Spanish
- Oracle
- Microsoft Outlook
- Paid jury duty
- Commuter assistance
2d
Customer Service and Admissions Specialist (Admissions Concierge)
Otterbein SeniorLife —Milford, OH
- High school diploma or GED
- Associate's degree
- Entry level
- 403(b) matching
- Paid holidays
Quick Apply
Marketing Specialist - Kroger Customer Team
Procter & Gamble —Cincinnati, OH
- $69,300 - $96,200 a year
- Online Application
- Office
- Bachelor's degree
- Entry level
13d
Technical Solutions Specialist
Cerkl —Blue Ash, OH
- $55,000 - $65,000 a year
- Full-time
- Hybrid work
- Azure
- Research
- Mid-level
- Health savings account
- Health insurance
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Customer Success Specialist
Luma Financial Technologies —Cincinnati, OH
- $65,000 - $75,000 a year
- Full-time
- Mid-level
- Continuous improvement
- Organizational skills
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Telehealth Specialist - Digital Care
Cincinnati Children's Hospital —Cincinnati, OH
- $56,846.40 - $72,488.00 a year
- Full-time
- Hybrid work
- Microsoft PowerPoint
- Microsoft Excel
- Mid-level
6d
Title Clerk Admin Milford, Ohio
JEFF WYLER AUTOMOTIVE FAMILY INC —Milford, OH
- Microsoft Excel
- Microsoft Outlook
- Office
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Sr. Specialist, Customer Account - Kroger
Nestlé USA —Loveland, OH
- Bachelor of Science
- Merchandising
- Office
Customer Care Specialist
CBT —Cincinnati, OH
- Microsoft Excel
- Writing skills
- Mid-level
Quick Apply
8d
Attendance SPOC
Ford Motor Company —Cincinnati, OH
- $63,480 - $106,680 a year
- Weekends as needed
- Oracle
- Mid-level
- Office
- Paid parental leave
- Paid holidays
12d
Customer Service Specialist
Sparkbit 360 —Cincinnati, OH
- $18 - $26 an hour
- Full-time
- Conflict management
- Communication skills
- Entry level
- Opportunities for advancement
Quick Apply
3d
Intake Specialist
Lighthouse Youth Services —Cincinnati, OH
- $20.19 - $29.10 an hour
- Experience working with individuals with developmental disabilities
- Spanish
- Customer service
- Paid training
- Wellness program
Customer Experience Specialist
SentriLock —West Chester, OH
- From $17.55 an hour
- Online Application
- Hybrid work
- Background check
- Microsoft Outlook
- High school diploma or GED
- Paid training
- Health insurance
Quick Apply
Patient Services Representative
OHC —Cincinnati, OH
- Full-time
- Microsoft Excel
- Microsoft Outlook
- HIPAA
- Profit sharing
- Wellness program
Onboarding Specialist
TQL —Cincinnati, OH
- Full-time
- Marketing
- Public speaking
- Mid-level
Quick Apply
Patient Access Associate Specialist
Ensemble RCM LLC —Batavia, OH
- $17.00 - $18.15 an hour
- Part-time
- Hospital
- Customer service
- High school diploma or GED
- Tuition reimbursement

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Product Support Specialist - Software

LCS - London Computer Systems -
Cincinnati, OH

Quick Apply

Job Details

Full-time
$21.64 - $28.85 an hour
8 days ago

Benefits

Paid parental leave
Paid holidays
Disability insurance
Health insurance
On-site gym
Dental insurance
Paid time off
Parental leave
Vision insurance
401(k) matching
Life insurance

Qualifications

High school diploma or GED
Technical Proficiency

Full Job Description

Do you enjoy helping people solve problems, learning new technology, and turning complex questions into clear answers? We are looking for a Product Support Specialist to provide front-line support for Rent Manager, our proprietary property management software platform.

In this role, you will work directly with customers by phone to troubleshoot issues, answer product questions, and guide users through software workflows. You will be part of a structured training and certification program designed to help you build expertise across multiple areas of the product and grow your career over time.

The standard schedule for this role is 10 a.m. to 7 p.m., with the opportunity to move to earlier shifts based on availability.

What You’ll Do

Troubleshoot customer questions related to product functionality, accounting workflows, printing, installation, and general how-to guidance.
Support customers using Rent Manager by answering questions and resolving software-related issues.
Provide clear, professional instruction to help customers understand and use the software effectively.
Take ownership of assigned support cases and follow through until they are resolved.
Use internal documentation, knowledge resources, and team support to research and resolve customer issues.
Document customer interactions accurately in the ticket-tracking system.
Participate in ongoing training and certification programs to expand your product knowledge.
Maintain daily productivity expectations in a fast-paced, customer-focused support environment.

What You’ll Learn

We provide a structured learning path that helps Product Support Specialists develop expertise across Rent Manager product areas, including technical support, general product functionality, receivables and payables, owners and finance, integrations, mobile functionality, and scripting. New team members typically begin in one product area and expand their knowledge through formal training and certifications.

What We’re Looking For

High school diploma or equivalent required.
A strong customer service mindset and desire to help others.
Clear verbal communication skills and the ability to explain software concepts in an approachable way.
Strong problem-solving skills and the ability to learn new information quickly.
Ability to work with software systems and technical concepts.
Attention to detail and commitment to accurate documentation.
Ability to manage multiple priorities while maintaining quality and professionalism.
Reliable attendance, punctuality, personal accountability, and a strong work ethic.
Ability to work independently while also collaborating with teammates and escalation resources.
Availability to be on-call during evenings or weekends as assigned.

Nice to Have

Associate’s or bachelor’s degree in information technology, business, accounting, or a related field.
One to two years of experience in customer support, technical support, SaaS support, or a call center environment.
Experience with CRM, ticketing, or customer support systems.
Basic understanding of accounting, property management, financial workflows, or accounting software.
Exposure to scripting, integrations, advanced configuration, or technical troubleshooting concepts.

Compensation and Growth

This is a full-time, non-exempt role with a base pay range of $21.64–$28.85 per hour. Starting hourly pay begins at $21.64, with structured increases tied to completion of certification milestones. The role is also eligible for annual merit adjustments and an annual performance bonus of 5%.

Our skills-based progression model gives you a clear path to grow your knowledge, expand your product expertise, and advance your career within the organization.

Why Join Us?

Structured onboarding, training, and certification milestones.
Opportunity to build valuable software, technical support, and customer service skills.
Supportive team environment with mentorship and escalation resources.
Clear expectations and transparent growth opportunities tied to demonstrated skill development.
A customer-focused role where your work directly helps users succeed.

Benefits

Health, dental, and vision insurance
401(k) with employer match
Annual company bonus
10 paid company holidays
Paid time off
Life insurance
Paid medical leave/disability insurance
Paid parental leave
Contemporary office building and wooded campus with nature trail
On-site fitness center
Recognized as one of Cincinnati’s “Top Places to Work”

About LCS

London Computer Systems (LCS), based in Cincinnati, Ohio, provides businesses with critical software and technology solutions. Since 2012, LCS has been consistently recognized as a Top Workplace with a supportive culture that fosters collaboration and authenticity. We also love having fun—from on-site food trucks and game rooms to trivia and sports teams, there are plenty of ways we make the workday exciting. Our high-tech office is designed to support many working styles, with hybrid work schedule options available.

Candidates must live in the Greater Cincinnati area or be willing to relocate.

LCS is an Equal Opportunity Employer.

Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment visa at this time.

#L9C1S40

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Refine Your Search

customer specialist jobs in batavia, oh

Product Support Specialist - Software

Call Center Representative - Collections

Retirement Customer Support Specialist

Customer Care Specialist

Customer Service Technical Support Specialist

Customer Service and Admissions Specialist (Admissions Concierge)

Marketing Specialist - Kroger Customer Team

Technical Solutions Specialist

Customer Success Specialist

Telehealth Specialist - Digital Care

Title Clerk Admin Milford, Ohio

Sr. Specialist, Customer Account - Kroger

Customer Care Specialist

Attendance SPOC

Customer Service Specialist

Intake Specialist

Customer Experience Specialist

Patient Services Representative

Onboarding Specialist

Patient Access Associate Specialist

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