Top 16 Call center representative Jobs in Batesville, Ms

CALL CENTER AGENT
Mississippi Sports Medicine —Oxford, MS
- Full-time
- HIPAA
- English
- High school diploma or GED
- Paid training

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Administrative Assistant
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Answer phone calls, take messages, and direct calls to the appropriate person. Previous experience in an administrative or front desk role is preferred.
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Optometric Technician/Receptionist
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Background in retail sales or front desk operations within healthcare or retail environments is beneficial. The ideal candidate will possess strong patient care…
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Customer Service Representative - Bilingual Preferred
Dawson —Columbus, OH
Answer high-volume inbound calls from individuals and families affected by disasters. Must pass lifetime criminal background and credit check (no current…
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Bilingual Customer Service Representative
Dawson —Columbus, OH
Answer high-volume inbound calls from individuals and families affected by disasters. Must pass lifetime criminal background and credit check (no current…
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CALL CENTER AGENT

Mississippi Sports Medicine -
Oxford, MS

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Job Details

Full-time

Benefits

Paid training

Qualifications

English
High school diploma or GED

Full Job Description

CALL CENTER AGENT

Description:

Mississippi Sports Medicine and Orthopaedic Center is one of the nation’s top orthopaedic groups and is dedicated to exceptional patient experiences. We are searching for a dedicated, supportive Call Center Agent who is comfortable engaging with patients on the phone in a helpful, kind and efficient manner. We are offering paid training with this role, which can be a great entry-level opportunity for someone starting their career. We do work hard to make our patients happy, which means we’re focused on handling all their calls, offering exceptional service and seeking opportunities to make their lives better.

EXPERIENCE / EDUCATIONAL REQUIREMENTS:

Education:

Graduate of four-year high school or equivalent (GED).

Experience:

One (1) year experience demonstrating your ability to adhere to a schedule, understand complex instruction and use technology.

ESSENTIAL FUNCTIONS:

The essential functions include, but are not limited to, the following:

Schedule patients for physicians
Demonstrate empathy and active listening during patient calls
Clearly understand all HIPAA guidelines and ensure guidelines are followed in all situations
Provide timely response to patient and supervisor requests
A strong desire to strive for excellence and happiness in helping others
Strive to answer all calls pleasantly, and be helpful with their requests
Must have full-time availability
Fluent in English, both written and spoken
Comfortable with computer and telephone systems, training will be provided

Important Note: As part of the application process, we ask all candidates to complete the Predictive Index assessment. It should only take 5-10 minutes to complete. Prior to submitting your application for the role, click https://assessment.predictiveindex.com/bo/CVX0/CCRole to start the assessment

Behaviors

Required

Enthusiastic: Shows intense and eager enjoyment and interest
Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well
Dedicated: Devoted to a task or purpose with loyalty or integrity

Preferred

Loyal: Shows firm and constant support to a cause

Motivations

Preferred

Ability to Make an Impact: Inspired to perform well by the ability to contribute to the success of a project or the organization

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.

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CALL CENTER AGENT

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