Top 49 Customer service representative Jobs in Bath Ny

Customer Account Manager
Mercury Corporation —Hammondsport, NY
- $50,000 - $65,000 a year
- Full-time
- 5 years
- ERP systems
- Mid-level
- Health savings account
- Health insurance
Quick Apply
Call Center Specialist
Corning Federal Credit Union —Corning, NY
- $21.00 - $25.50 an hour
- Computer literacy
- High school diploma or GED
- Bachelor's degree
Quick Apply
Part Time Customer Relations Specialist
Suburban Propane —Arkport, NY
- $16.80 - $21.00 an hour
- Part-time
- Mid-level
- Residential
- 3 years
- Disability insurance
- Health insurance
Customer Service Associate I
Dollar Tree —Bath, NY
- $16.00 - $16.50 an hour
- Part-time
- High school diploma or GED
- Ability to lift 50 pounds
- Grocery store experience
- Health insurance
- Dental insurance
Customer Service Associate I
Family Dollar —Bath, NY
- $16.00 - $16.50 an hour
- Part-time
- High school diploma or GED
- Ability to lift 50 pounds
- Grocery store experience
- Health insurance
- Dental insurance
Stitched INK Customer Experience & Pricing Coordinator
The Arc Allegany-Steuben —Bath, NY
- $23.29 an hour
- Full-time
- Clean driving record
- Experience working with individuals with disabilities
- Marketing
- Paid training
- Health insurance
7d
Customer Service/Sales
Home Depot —Painted Post, NY
- $17.00 - $19.50 an hour
- Entry level
Customer Relations Specialist
Suburban Propane —Arkport, NY
- $16.80 - $21.00 an hour
- Full-time
- Mid-level
- Residential
- 3 years
- Disability insurance
- Health insurance
Pro Customer Service/Sales
Home Depot —Painted Post, NY
- $17.00 - $18.50 an hour
- Entry level
- Commercial
Customer Service Associate - Temporary
Walgreens —Hornell, NY
- $16 - $18 an hour
- Part-time
- Maintenance
- English
- Cleaning
- Health insurance
- Dental insurance
11d
Licensed Insurance Representative - Remote
Teleperformance USA —United States
- Remote
- 18 years or older
- Computer literacy
- Windows
- Health insurance
- Dental insurance
Licensed Insurance Representative - Remote
Teleperformance USA —United States
- $21.50 an hour
- Remote
- 18 years or older
- Computer literacy
- Windows
- Paid training
- Health insurance
Remote Healthcare Support Agent, Spanish Bilingual
Carenet Health —United States
- $15.50 an hour
- Full-time
- Remote
- Microsoft Word
- Spanish
- Microsoft Outlook
- Paid holidays
- Health insurance
13d

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Corning Federal Credit Union —Corning, NY
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The Lyons National Bank —Geneva, NY
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Customer Account Manager

Mercury Corporation
Hammondsport, NY

Quick Apply

Job Details

Full-time
$50,000 - $65,000 a year

Benefits

Health savings account
Health insurance
Dental insurance
401(k)
Flexible spending account
Paid time off
Vision insurance
401(k) matching
Life insurance

Qualifications

Employee relationship building
Manual handling
Associate's degree
Account management
Negotiation
Time management

Full Job Description

Summary:

Operates as the lead point of contact for all programs and products for assigned customer accounts. Handles daily purchase order entry and production status for customers. Handles calls, negotiates, and settles issues related to customer inquiries by performing the following duties.

Responsibilities:

Provide prompt, efficient, effective, and courteous customer service to all customers to maintain 100% customer satisfaction
Provide a clear picture of customer requests to the internal team as well as ensure all communication to the customer is documented and clear
Monitor progress of customer programs and assist in mitigating roadblocks via regular meetings
Establish milestones and highlight program dependencies; facilitate issue resolution
Attend department meetings and provide a general overview of assigned accounts
Compile required information required for the Engineering Department to quote items; deliver quotes back to the customer
Perform quote follow-ups and consistently strives to improve the entire customer experience
Manage customer forecasts and discrete orders in the company's ERP system
Respond to date changes and seek commitment from production on meeting requested dates
Handle all customer inquiries including inventories of finished goods, current production status, quality concerns, complaints, cancellations, request for deliveries, past due payments, and other matters
Ensure shipping information is correct and that product ships as required
Travel is required and expected when needed to maintain customer relationships

Qualification and Skills:

Associate degree or equivalent from two-year college or technical school or five years related experience and/or training, or equivalent combination of education and experience
Strong organizational and time management skills
Energetic, self-motivated, and reliable
Ability to prioritize and multi-task
Communication and interpersonal skills with a focus on a team approach to foster positive relationships with both internal and external teams
Conflict resolution and de-escalation experience strongly preferred
Aptitude to work both independently and in a group environment

Work Schedule:

Monday - Friday, 7:30 am - 4:00 pm (Semi-Flexible)

Physical Demands:

While performing the duties of this job, the employee is regularly required to walk, talk, hear, and sit. The employee is occasionally required to use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl. The employee must regularly lift and/or move up to 10 pounds, and occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

Work Environment:

While performing the duties of this job, the employee is occasionally exposed to fumes or airborne particles. The noise level in the work environment is usually moderate with occasional loud noises. A representative wage range is included in this posting. Final wage will be based on experience.

Mercury Inc. is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.

Job Type: Full-time

Pay: $50,000.00 - $65,000.00 per year

Benefits:

401(k)
401(k) matching
Dental insurance
Flexible spending account
Health insurance
Health savings account
Life insurance
Paid time off
Vision insurance

Application Question(s):

Have you worked at Mercury Inc. in the past?
How did you hear about us?

Ability to Commute:

Hammondsport, NY 14840 (Required)

Ability to Relocate:

Hammondsport, NY 14840: Relocate before starting work (Required)

Work Location: In person

Quick Apply

Refine Your Search

customer service representative jobs in bath ny

Customer Account Manager

Call Center Specialist

Part Time Customer Relations Specialist

Customer Service Associate I

Customer Service Associate I

Stitched INK Customer Experience & Pricing Coordinator

Customer Service/Sales

Customer Relations Specialist

Pro Customer Service/Sales

Customer Service Associate - Temporary

Licensed Insurance Representative - Remote

Licensed Insurance Representative - Remote

Remote Healthcare Support Agent, Spanish Bilingual

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