Top 41 Entry level computer Jobs in Baton Rouge, La

IT Support Desk Operator
The Reynolds Company —Baton Rouge, LA
- Full-time
- Office
- Windows
- Continuous improvement
Quick Apply
Entry Level Software Tester/Support Engineer
365 Labs —Baton Rouge, LA
- $16 an hour
- Part-time
- Office
- Entry level
Quick Apply
Junior Developer (Information Technology)
ISC Constructors —Baton Rouge, LA
- Computer Science
- Bachelor's degree
- Communication skills
Quick Apply
9d
Geek Squad Agent (Retail Store)
Best Buy —Baton Rouge, LA
- $15 - $18 an hour
- Part-time
- Entry level
- Under 1 year
- Paid time off
- Employee discount
4d
IT Security & Infrastructure Analyst
ISC Constructors —Baton Rouge, LA
- Computer science
- Computer Science
- Construction site
Quick Apply
IT Support Specialist - Baton Rouge
Bellwether Technology —Baton Rouge, LA
- $20 an hour
- Full-time
- Hybrid work
- Computer Science
- Mid-level
- Windows
- Mileage reimbursement
- Paid holidays
Quick Apply
Technical Support Specialist
Louisiana Community and Technical Colleges System —Baton Rouge, LA
- Full-time
- Classroom
- Computer science
- Computer Science
- Health insurance
- Dental insurance
INFRASTRUCTURE SERVICES SUPPORT TECHNICIAN
Education-Board of Regents —Baton Rouge, LA
- $50,000 - $65,000 a year
- Weekends as needed
- Background check
- Microsoft Outlook
- Computer Science
- Health insurance
- Life insurance
Associate Engineer
General Informatics —Baton Rouge, LA
- Full-time
- Mid-level
- In-person
- 1 year
- Health insurance
- 401(k)
Quick Apply
9d
Business Analytics Specialist
DCFS-Department of Children and Family Services —Baton Rouge, LA
- $5,023 - $9,856 a month
- Monday to Friday
- Salesforce
- Office
- Bachelor's degree
- Paid parental leave
- Paid holidays
2d
Smartphone Technician
UBreakIFix Louisiana —Baton Rouge, LA
- Weekends as needed
- High school diploma or GED
- Analysis skills
- Organizational skills
- Paid training
- Health insurance
Quick Apply
MEDICAID PROGRAM MONITOR
LDH-Medical Vendor Administration —Baton Rouge, LA
- $4,387 - $8,608 a month
- Bachelor's degree
- 1 year
- Senior level
- Paid parental leave
- Paid holidays
9d
Systems Analyst
East Baton Rouge Parish School System —East Baton Rouge Parish, LA
- Computer literacy
- System design
- Mid-level
Network Engineer
Louisiana Community and Technical Colleges System —Baton Rouge, LA
- Weekends as needed
- Computer science
- Computer Science
- Customer service
- Health insurance
- Dental insurance
PROGRAM SPECIALIST-SOCIAL SERVICES
LDH-Medical Vendor Administration —Baton Rouge, LA
- $3,720 - $6,703 a month
- Research
- Administrative experience
- Bachelor's degree
- Paid parental leave
- Paid holidays
1d
Electronic Technician
Division of Administration —Baton Rouge, LA
- $4,177 - $7,518 a month
- Online Application
- Computer science
- Computer Science
- Mid-level
- Paid parental leave
- Paid holidays
12h
Computer Paraprofessional
East Baton Rouge Parish School System —East Baton Rouge Parish, LA
- Classroom
- Experience working with individuals with disabilities
- Computer literacy
NEA Wireless Engineer 1
Louisiana State University —Baton Rouge, LA
- Full-time
- Background check
- Computer Science
- System design
- Paid holidays
- Dental insurance
Operations Specialist
East Baton Rouge Parish School System —East Baton Rouge Parish, LA
- Computer literacy
- Research
- Mid-level
IT Statewide Engineer 1 (50330890, SPA)
Division of Administration-Office of Technology Services —Baton Rouge, LA
- $4,770 - $8,589 a month
- Background check
- Computer Science
- System design
- Paid parental leave
- Paid holidays
2d

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entry level computer jobs near baton rouge, la

IT Support Desk Operator

The Reynolds Company -
Baton Rouge, LA

Quick Apply

Job Details

Full-time

Qualifications

Customer communication
Customer relationship building
Customer support

Full Job Description

IT Help Desk Support, Tier 1

Position Summary
The IT Help Desk Support, Tier 1 role serves as the front line of the IT experience for internal customers across the company. This position is responsible for delivering responsive, professional, and solutions-oriented support to employees in the office, warehouse, and field. Success in this role requires not only solid technical troubleshooting skills, but also strong customer service, clear communication, follow-through, and the ability to build trusting relationships with users.
This role is expected to resolve common technology issues efficiently, document work thoroughly, and create a positive support experience that helps employees stay productive. In addition to day-to-day ticket resolution, this position contributes to continuous improvement by identifying recurring issues, improving documentation, and helping strengthen the connection between IT and the business.

Key Responsibilities

Deliver excellent internal customer service by responding to employees with professionalism, urgency, empathy, and a genuine focus on solving problems and supporting productivity.
Serve as the first point of contact for help desk requests involving hardware, software, network access, mobile devices, printers, RF devices, and business systems.
Build positive working relationships with users across all areas of the business, including field and operational teams, by being approachable, communicative, and dependable.
Resolve as many issues as possible at first contact while ensuring users feel heard, informed, and confident in the support being provided.
Communicate clearly with non-technical users, set appropriate expectations, and provide timely follow-up until issues are resolved or properly handed off.
Accurately document incidents, troubleshooting steps, resolutions, and follow-up actions in the ticketing system to support knowledge sharing and reduce repeat work.
Escalate issues appropriately with complete context, strong documentation, and a clear summary of actions already taken.
Identify recurring issues, service gaps, or process breakdowns and contribute ideas for long-term fixes, standardization, automation, or training.
Assist with onboarding, user training, and day-to-day guidance to help employees use systems and tools effectively and reduce preventable support requests.
Maintain accurate records for supported hardware, software, and other assigned IT assets.
Support basic server, backup, or administrative tasks as assigned by the IT team.
Follow all company policies and standards, including safety, security, and data protection requirements.

Qualifications and Preferred Experience
Education and experience should be consistent with an entry-level IT support role while demonstrating the interpersonal skills needed to represent IT well across the organization.

Minimum of 1 year of experience in help desk, technical support, customer support, or another user-facing IT role.
Experience working in a fast-paced environment where responsiveness, service quality, and follow-through are important.
Exposure to distribution, warehouse, field, or multi-site operations is preferred.
Demonstrated ability to work effectively with people at different levels of technical comfort and business responsibility.

Technical Skills

Working knowledge of Windows operating systems and desktop environments.
Basic networking knowledge, including connectivity, VPN, and general troubleshooting.
Hardware troubleshooting for PCs, printers, RF devices, and related peripherals.
Experience using ticketing systems and documenting support activity clearly and consistently.
Basic mobile device support.
Helpful but not required: familiarity with warehouse, distribution, or multi-site technology environments, kiosk environments, RF scanning devices, or entry-level user account administration, backup, or server support.

What Success Looks Like

Internal customers feel supported, respected, and confident that IT is helping them solve problems.
Issues are resolved quickly and professionally, with strong first-contact resolution where appropriate.
Users receive clear communication and timely follow-up.
Tickets are well documented and useful for future reference.
Repeat issues are identified and reduced over time.
Stronger working relationships are built between IT and employees across the business, including the field.
Senior IT resources are freed up by effective handling of Tier 1 support issues.

Quick Apply

Refine Your Search

entry level computer jobs in baton rouge, la

IT Support Desk Operator

Entry Level Software Tester/Support Engineer

Junior Developer (Information Technology)

Geek Squad Agent (Retail Store)

IT Security & Infrastructure Analyst

IT Support Specialist - Baton Rouge

Technical Support Specialist

INFRASTRUCTURE SERVICES SUPPORT TECHNICIAN

Associate Engineer

Business Analytics Specialist

Smartphone Technician

MEDICAID PROGRAM MONITOR

Systems Analyst

Network Engineer

PROGRAM SPECIALIST-SOCIAL SERVICES

Electronic Technician

Computer Paraprofessional

NEA Wireless Engineer 1

Operations Specialist

IT Statewide Engineer 1 (50330890, SPA)

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