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Department: Executive
Reports To: Sr. Manager Strategic Initiatives & Internal Relations
Travel Required: Up to 10%
Work Type: Hybrid
Why Join Community Coffee?
At Community Coffee, every cup tells a story. As America’s #1 family-owned and operated retail coffee brand, we blend cherished traditions with innovative thinking to create a dynamic, fast-paced environment that’s as energizing as our coffee. Here, you’ll thrive in a setting that challenges you to grow professionally while making a meaningful impact every day. Join our family and transform your passion for coffee into a rewarding career—where every day is an opportunity to craft exceptional experiences and build lasting connections.
Position Overview
The Senior Executive Assistant to the CEO serves as a strategic partner and trusted extension of the CEO’s office. This role goes beyond standard administrative support, providing executive-level coordination, managing sensitive communications, and supporting high-level initiatives with discretion and sound judgment.
Key Responsibilities
- Own and manage the CEO’s complex and dynamic calendar with a deep understanding of strategic business priorities.
- Prepare and manage executive communications, board materials, and confidential documents.
- Coordinate and execute high-level meetings, leadership offsites, and key internal/external engagements.
- Act as a gatekeeper and liaison for the CEO, ensuring timely and effective communication across stakeholders.
- May be asked to support personal tasks such as coordinating personal travel or calendar items, as needed.
- Lead or support special projects and initiatives with minimal direction.
- Serve as a point of continuity when the CEO is unavailable and represent the CEO when appropriate.
- May be asked to perform additional duties as necessary
Position Requirements
- Bachelor’s degree required. Will consider experience in lieu of education
- 7+ years of experience supporting C-level executives, preferably a CEO.
- Proven ability to handle confidential and sensitive information with integrity.
- Excellent communication skills, both written and verbal.
- High emotional intelligence and ability to manage up and across the organization.
- Strong judgment, initiative, and ability to operate with minimal supervision.
- Advanced proficiency in Microsoft Office and executive support tools.
- Internal Only: Experience with Community Coffee, even if unrelated, may fulfill this requirement at the discretion of the hiring manager with approval from Human Resources
Foundational Competencies
- Builds Trust
- Continuous Learner
- Customer Centric
- Effective Communication
- Integrity
- Results Oriented
Additional Competencies
- Accountability
- Adaptability
- Interpersonal Agility
- Resourcefulness
- Courage
Physical Demands/Work Environment
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to do the following:
- Frequently required to sit
- Occasionally required to stand; walk; use hands to finger, handle or feel objects, tools or controls and reach with hands and arms; and talk or hear
- Regularly required to lift and/or move up to 25 pounds
- Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and the ability to adjust focus
Our Values
Champion People
Inspire Creativity
Wow Our Customers
Serve Our Communities
Win Together
Community Coffee Company offers a competitive salary and benefits package including health, dental, vision, life insurance, 401(k), short- and long-term disability, paid time off and employee assistance program.
Community Coffee Company and its subsidiary companies will provide equal employment opportunities to all applicants and employees without regard to an applicant’s or employee’s race, color, religion, sex, sexual orientation, gender identity or expression, gender, genetic information, uniformed service, national origin, age, veteran status, disability, pregnancy, or any other status protected by federal or state law. Community Coffee Company will provide reasonable accommodations to allow an applicant to participate in the hiring process (e.g., accommodations for a test or job interview) if so requested. When completing this application, you may exclude information that would disclose or otherwise reference your race, religion, age, sex, genetic, veteran status, disability or any other status protected by federal or state law. Community Coffee Company will also provide reasonable accommodations to allow an employee to perform the essential functions of a position, as required by applicable law. This application is considered current for sixty (60) days only. At the end of this period, if you are still interested in employment, it will be necessary for you to reapply by completing a new application.
