Top 18 It help desk support Jobs in Battle Creek, Mi

Help Desk Support Specailist
NexForm, Inc. —Battle Creek, MI
- $65,000 - $80,000 a year
- Computer science
- Computer Science
- Mid-level
- Paid holidays
- Disability insurance
Quick Apply
IT SUPPORT SPECIALIST
Kalamazoo Fabricating —Kalamazoo, MI
- Computer science
- Computer Science
- Mid-level
10d
Junior Help Desk Technician Full-Time
cyberMIND Corporation —Kalamazoo, MI
- Full-time
- Computer literacy
- Microsoft Office
- Computer networking
- Work from home
- Opportunities for advancement
ADMINISTRATOR L2
Wipro Limited —Battle Creek, MI
- $37,500 - $83,600 a year
- Microsoft Outlook
- Pass drug screening
- Mid-level
- Disability insurance
- Health insurance
13d
Help Desk Technician
The Young Women's Christian Association of Kalamazoo, Mich —Parchment, MI
- $22 an hour
- Computer science
- Computer Science
- Mid-level
Quick Apply
4d
IT SUPPORT SPECIALIST
PRAB, Inc. —Kalamazoo, MI
- Computer science
- Computer Science
- Mid-level
Quick Apply
10d
Junior Help Desk Technician Part-Time
cyberMIND Corporation —Kalamazoo, MI
- Part-time
- Computer literacy
- Microsoft Office
- Computer networking
- Work from home
- Opportunities for advancement
IT Support Specialist
The Kendall Group, Inc. —Portage, MI
- 8 hour shift
- Mid-level
- Office
- Windows
3d
Storage Architect
AGE Solutions —Battle Creek, MI
- From $105,000 a year
- Full-time
- Mid-level
- Office
- Team management
- Paid training
- Paid parental leave
Quick Apply
Cloud Storage Engineer
AGE Solutions —Battle Creek, MI
- From $100,000 a year
- Full-time
- System design
- Office
- Continuous improvement
- Paid training
- Paid parental leave
Quick Apply
Client Success Coordinator
Omega Computer Services, LC —Portage, MI
- Full-time
- Mid-level
- Travel
- Contracts
Quick Apply

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Junior Help Desk Technician Full-Time
cyberMIND Corporation —Kalamazoo, MI
A Proactive Approach to Ongoing Training to help you develop life-long skills. ✓ Experience providing support via remote tools. HOURS OF WORK: Full Time.
Help Desk Technician
The Young Women's Christian Association of Kalamazoo, Mich —Parchment, MI
Answers telephone calls and respond to requests for software and hardware issues. Associate’s degree or post-secondary education in Information Systems,…
$22 an hour
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4d

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Help Desk Technician - Tier 2
Proteam Solutions —Columbus, OH
Involves user support on software and hardware from base offices or on-site and field desktop locations (main campus, regional sites, medical facilities).
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Desktop Support Technician
MedFlight —Columbus, OH
Valid driver's license and the ability to travel to remote MedFlight locations as needed. Associate degree, technical training, or coursework in Information…
$25.50 - $31.00 an hour
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11d

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Help Desk Support Specailist

NexForm, Inc.
Battle Creek, MI

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Job Details

$65,000 - $80,000 a year

Benefits

Paid holidays
Disability insurance
Health insurance
Dental insurance
Tuition reimbursement
Vision insurance
401(k) matching
Life insurance

Qualifications

Computer operation
Desktop (troubleshooting support)
Desktop applications
Productivity software
Desktop administration

Full Job Description

Help Desk Support Specialist

Reports to: IT Support Supervisor

Location: Battle Creek, MI

The Help Desk Support Specialist is responsible for providing first-level technical support to employees at the facility. This position ensures the efficient operation of computer systems, hardware, software, printers, mobile devices, and other technology resources by troubleshooting issues, resolving service requests, and coordinating with corporate IT and third-party vendors when necessary. The ideal candidate is customer-focused, organized, and enjoys solving technical problems in a fast-paced manufacturing environment.

RESPONSIBILITIES:

Serve as the primary IT support contact for all employees at the facility.
Respond to help desk tickets, phone calls, emails, and walk-up requests in a timely manner.
Troubleshoot hardware, software, network connectivity, printer, and peripheral issues.
Install, configure, and maintain desktop computers, laptops, monitors, printers, scanners, and mobile devices.
Set up technology for new hires, including computers, user accounts, phones, and system access.
Assist with employee onboarding and offboarding by provisioning and recovering IT equipment.
Perform routine hardware replacements, software installations, and system updates.
Maintain inventory of IT equipment and technology assets.
Document support requests, resolutions, and recurring issues within the help desk system.
Coordinate with corporate IT and external vendors to escalate complex technical issues.
Support conference room technology, audiovisual equipment, and meeting setup.
Assist with basic network troubleshooting and connectivity issues.
Ensure compliance with company cybersecurity policies and assist with security best practices.
Maintain confidentiality of company information and employee data.
Participate in disaster recovery and business continuity activities as needed.
Perform other duties as assigned.

REQUIREMENTS:

Associate degree in Information Technology, Computer Science, or related field preferred
2-5 Years of help desk or desktop support experience
Experience supporting Windows operating systems and Microsoft Office applications
Experience in a manufacturing environment preferred
Experience with Active Directory, Microsoft 365, and ticketing systems is preferred

Who we are

NexForm, headquartered in Battle Creek, Michigan, is a vertically integrated manufacturer of engineered fiber solutions for automotive thermal and noise, vibration, and harshness (NVH) applications. We design and produce lightweight, durable components for leading OEMs and Tier-1 suppliers, with operations in the U.S. and Mexico. Backed by Crest Rock, NexForm is focused on growth through innovation, expanded capabilities, and operational excellence.

NexForm offers competitive compensation and benefits package (including but not limited to medical, dental, vision, Rx, life insurance, disability coverage, 401K and company match, paid holidays, tuition reimbursement eligibility, etc.)

NexForm is an Equal Opportunity Employer

At NexForm, we take pride in our diverse team. Our organization is made up of individuals from a wide range of backgrounds, races, beliefs, and experiences, all united by a shared goal of making a positive impact. We’ve seen firsthand the strength that equity brings and believe everyone should have equal opportunities to grow, succeed, and live with purpose.

Unsolicited Resumes from Third-Party Recruiters

Please note that, in accordance with NexForm Technologies policy, we do not accept unsolicited resumes from third-party recruiters. Any agency, individual, or entity that submits a resume without prior authorization does so with the understanding that Motus reserves the right to hire the candidate at its discretion without any obligation to pay a fee.

Quick Apply

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it help desk support jobs in battle creek, mi

Help Desk Support Specailist

IT SUPPORT SPECIALIST

Junior Help Desk Technician Full-Time

ADMINISTRATOR L2

Help Desk Technician

IT SUPPORT SPECIALIST

Junior Help Desk Technician Part-Time

IT Support Specialist

Storage Architect

Cloud Storage Engineer

Client Success Coordinator

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