At WK Kellogg Co, we exist to create joy and connection to inspire Gr-r-reat days. We believe that doing good is always good for business and we have stood for this since Kellogg Company was founded more than 120 years ago. We are passionate about doing our part to make nutritious foods, create social connectivity and respect natural resources. Together, these actions create positive progress for people and the planet – today and for years to come. We have big plans for how we are going to accomplish this, and we would love for you to join us in this effort.
JOB OVERVIEW
Leads quality and safety programs for premiums and licensed products (merchandise and food), ensuring regulatory compliance, protecting brand integrity, and minimizing business risk. Serves as the central customer quality interface, providing technical expertise and issue resolution to support strong customer relationships.
This is an in-office role based in our Battle Creek, Michigan Corporate Headquarters.
15–20% travel required, including international supplier and manufacturing site visits
Combination of office and manufacturing environments
Ability to support global programs across time zones and respond to urgent quality or safety issues as needed
KEY RELATIONSHIPS
Marketing Promotions, Procurement, Corporate Site Quality, Packaging Engineering, Logistics, Innovation, Package Planning, Plant Operations, Consumer Affairs, Sales, Wellbeing Regulatory
Premium Licensing agencies, suppliers, test laboratories, global manufacturing partners, third-party licensees, audit providers, and Customers (e.g., Walmart, Costco, etc.)
Serves as the technical authority for premiums and licensing quality and safety, influencing cross-functional decision-making across global programs without direct authority. Point of contact for quality-related Customer contacts.
HERE'S WHAT YOU'LL BE DOING
Program Leadership
- Own and lead global quality and safety programs for premiums and licensed products across all markets.
- Ensure consistent application of WK Kellogg standards and regulatory requirements.
- Primary point of contact for quality-related Customer complaints and document requests.
Technical Risk Oversight
- Lead hazard identification, risk assessment, and mitigation strategies for premium products
- Safeguard against product recalls and regulatory non-compliance through proactive risk management
Program Leadership
- Own and lead global quality and safety programs for premiums and licensed products across all markets.
- Ensure consistent application of WK Kellogg standards and regulatory requirements.
- Primary point of contact for quality-related Customer complaints and document requests.
Technical Risk Oversight
- Lead hazard identification, risk assessment, and mitigation strategies for premium products
- Safeguard against product recalls and regulatory non-compliance through proactive risk management
Supplier Product Approval
- Approve suppliers, manufacturing specifications, and testing protocols
Testing Compliance Management
- Design and oversee laboratory testing programs to validate product safety and quality
- Monitor results and ensure adherence to global regulatory and internal standards
Issue Resolution Continuous Improvement
- Lead root cause analysis and corrective/preventive actions for quality and safety issues
- Develop science-based solutions to drive continuous improvement and reduce risk
Stakeholder Customer Interface
- Serve as the primary point of contact for customer quality inquiries related to premiums and licensing
- Responsible for managing documentation repository for Customers
- Provide technical guidance to support resolution of issues impacting customer relationships and brand reputation
- Triage customer quality requests and provide timely, appropriate responses.
Financial Accountability
- Manage safety testing budgets associated with promotional activities (approximately $50K - $100K annually)
QUALIFICATIONS
- Bachelor’s degree in a technical field (e.g., Chemistry, Packaging Engineering, Food Science) or equivalent experience
- 7–10+ years of experience in quality, supplier management, product safety, or related technical field
- Demonstrated experience in:
- Supplier qualification and quality systems
- Product safety testing and compliance
- Root cause analysis and corrective/preventive actions
- Strong understanding of:
- Consumer goods manufacturing (e.g., food, toys, apparel, packaging)
- Global regulatory and safety requirements
- Preferred:
- Experience with premiums, licensing, or promotional products
- Exposure to global manufacturing and supplier networks
- Customer Focus, technical judgment in product safety and quality, risk assessment and decision-making, cross-functional influence without direct authority, regulatory interpretation and application, problem-solving and root cause analysis, effective stakeholder communication
Salary Range: $110,800-$138,500
Salary pay ranges are determined by role and level. Within the range, the successful candidate’s starting base pay will be determined based on factors including job-related skills, experience, certifications, qualifications, relevant education or training, and local market conditions.
At WK Kellogg Co, our success depends on our most vital asset — our people. That’s why we’re committed to providing you with benefits and programs that support your Total Health and your journey to be and feel your best — physically, financially, emotionally, and socially.
Although subject to change, the below are the benefits currently offered in association with this position:
- Incentive Plan bonus eligibility
- Health, dental and vision insurance
- Savings and Investment Plan with Company match and contribution
- Paid Time Off (includes paid sick time)
- 11 Paid Holidays
- Life Insurance, AD and D Insurance and STD/LTD
- Tuition reimbursement, adoption assistance for eligible employees
- Employee recognition program
The above offerings are subject to the terms of WKKC policies, which will control in the event of a conflict with the above descriptions.
Our comprehensive and competitive benefits not only deliver value to you and your family, but also offer choice to meet your unique needs and knowledge to empower confident decision-making.
ABOUT WK KELLOGG CO
At WK Kellogg Co, we bring our best to everyone, every day through our trusted foods and brands. Our journey began in 1894, when our founder W.K. Kellogg reimagined the future of food with the creation of Corn Flakes, changing breakfast forever. Since then, we have embraced the same spirit of innovation and entrepreneurship in everything we do, channeling our founder’s passion and commitment to creating high quality and delicious products while fostering communities. Our iconic brand portfolio includes Frosted Flakes, Rice Krispies, Froot Loops, Kashi, Special K, Raisin Bran, Frosted Mini Wheats, and Bear Naked. With a presence in the majority of households across North America, our brands play a key role in enhancing the lives of millions of consumers every day, promoting a strong sense of physical, emotional and societal wellbeing. Our beloved brand characters, including Tony the Tiger and Toucan Sam, represent our deep connections with the consumers and communities we serve. For more information, visit www.wkkellogg.com.
If we can help you with a reasonable accommodation throughout the application or hiring process, please email
[email protected]
THE FINER PRINT
The ability to work a full shift, come to work on time, work overtime as needed and the ability to work according to the necessary schedule to meet job requirements with or without reasonable accommodation is an essential function of this position.
WK Kellogg Co is an Equal Opportunity Employer that strives to provide an inclusive work environment, a seat for everyone at the table, and embraces the diverse talent of its people. All qualified applicants will receive consideration for employment without regard to race, color, ethnicity, disability, religion, national origin, gender, gender identity, gender expression, marital status, sexual orientation, age, protected veteran status, or any other characteristic protected by law.
For US applicants:
Where required by state law and/or city ordinance; this employer will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS), with information from each new employee’s Form I-9 to confirm work authorization. For additional information, please follow this link.
Let’s create gr-r-reat days,
WK Kellogg Co Recruitment
