Job Title: General Manager
Location: Northern Pacific Center, Brainerd, MN
Northern Pacific Center is a large-scale, historic mixed-use redevelopment that includes hospitality, events, restaurant operations, and commercial tenants.
We are looking for a high-level operator to lead performance, build structure across departments, and drive revenue across multiple business lines.
This is not a passive management position — this is a hands-on leadership role for someone who takes ownership and executes.
Who We Are:
Northern Pacific Center is a privately owned business, not a corporate environment. We don’t operate with layers of management or heavy bureaucracy — we’re hands-on, move quickly, and take pride in getting things done.
This role is a great fit for someone who naturally takes ownership, steps in to solve problems without waiting to be asked, and works with a strong sense of urgency.
We’re a close team that values doing things the right way, and we’re looking for someone who aligns with our core values: Sense of Ownership, Humility, Integrity and Professionalism, Problem Solving, Sense of Urgency, and Accountability.
NON-NEGOTIABLE REQUIREMENTS (READ BEFORE APPLYING)
Applicants MUST meet all of the following:
Experience managing multiple revenue streams (restaurant, events, leasing, hospitality, or similar)
Experience directly managing teams of 15+ employees
Strong understanding of: - P&L management - Budgeting - Financial decision-making
Ability to work nights and weekends as required
POSITION OVERVIEW
The General Manager oversees day-to-day operations across the Northern Pacific Center property, including:
- Coordination between departments
- Team leadership
- Financial performance
- Execution of growth initiatives
This role requires someone who can operate at both a strategic level AND step into daily operations when needed.
KEY RESPONSIBILITIES
- Oversee operations across: - Events - Restaurant - Tenants - Property operations
- Lead cross-functional teams and enforce accountability
- Own financial performance: - P&L - Budgets - Cost control - Revenue growth
- Develop and implement SOPs across departments
- Coordinate with ownership on: - Leasing - Development - Strategic initiatives
- Maintain strong guest and tenant experience
- Step into operational issues when needed: - Staffing gaps - Service issues - Vendor coordination
- Identify and drive revenue opportunities
IDEAL CANDIDATE
- Experienced in complex, multi-department operations
- Comfortable building structure in a growing / evolving business
- Financially literate and data-driven
- Hands-on and solution-oriented
- Leads from the front — not from the office
SCHEDULE
- Full-time
- Nights and weekends required
- On-site in Brainerd, MN
COMPENSATION
- Competitive salary (based on experience)
- Opportunity for performance-based incentives
- Growth opportunity within a large-scale redevelopment
- Benefits - Health, Dental and Vision Insurance
WHO THIS ROLE IS NOT FOR
- Managers with only single-function experience
- Candidates without financial accountability
- Individuals seeking a strict 9–5 schedule
- Managers who prefer structure but do not build it
Send resumes and applications through Indeed only. Resumes and applications received outside of Indeed will be rejected.
Pre-Screening Questions will be emailed upon receipt of qualifying application.
Job Type: Full-time
Pay: $100,000.00 - $125,000.00 per year
Benefits:
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Work Location: In person
