Top 21 It technician Jobs in Bay City, Mi

Desktop Support Engineer (Level 2)
NSC Global —Bay City, MI
- Urgently hiring
- 5 years
- Research
- Mid-level
5d
IT
Garber Automotive Group —Saginaw, MI
- Urgently hiring
- Microsoft Outlook
- Office
- Communication skills
- Health insurance
- Dental insurance
IT Support Technician
McDonald Companies —Saginaw, MI
- $18 - $20 an hour
- Full-time
- Office
- Windows
- High school diploma or GED
- Health insurance
- Dental insurance
Quick Apply
Help Desk Representative
MyMichigan Health —Midland, MI
- Full-time
- Current TB test
- Ability to walk for extended periods
- Windows
Helpdesk Coordinator
Yeo & Yeo —Saginaw, MI
- Full-time
- Computer literacy
- Mid-level
- Office
- Health insurance
- Dental insurance
Seasonal, Operations Technical Specialist (Part Time)
H&R Block —Bay City, MI
- Full-time
- Microsoft Outlook
- Mid-level
- Office
- Flexible schedule
Provider Credentialed Trainer
MyMichigan Health —Midland, MI
- 8 hour shift
- Classroom
- Nursing
- Microsoft Excel
- Flexible schedule
Specialist Trainer APP
MyMichigan Health —Midland, MI
- PRN
- Nursing
- Current TB test
- Ability to walk for extended periods
Military Service - U.S. Navy, Aviation Electronics, Electrical & Computer Systems Technician
U.S. Navy —United States
- $30,000 - $80,000 a year
- Weekends as needed
- Background check
- Laboratory
- Mid-level
- Loan repayment program
- Health insurance
Military Service - U.S. Navy, Advanced Electronics / Computer Field Technician
U.S. Navy —United States
- $46,000 - $70,000 a year
- Full-time
- Background check
- High school diploma or GED
- Bachelor's degree
- Loan repayment program
- Health insurance
Construction Technical Specialist - Autodesk FORMA ( ACC )
MicroCAD Training & Consulting, Inc. —United States
- Full-time
- Remote
- 7 years
- Presentation skills
- Travel
- Health savings account
- Paid holidays
Quick Apply

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Help Desk Representative
MyMichigan Health —Midland, MI
They receive calls, log them, determine their priorities, and route the calls to the appropriate resources for resolution.
Helpdesk Coordinator
Yeo & Yeo —Saginaw, MI
Learn and understand how position is critical to the success of the organization and be willing to accept responsibility and be accountable for own actions.

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Product Specialist
Health Care Logistics —Grove City, OH
Contribute to the development of user stories and acceptance criteria by providing customer context, reproduction steps, and field observations — working with…
Quick Apply
Store Technology Support - POS
Proteam Solutions Inc. —Columbus, OH
Associate or Bachelor's degree in Information Technology, Computer Science, or related field preferred; equivalent experience considered.
$20 - $21 an hour
Quick Apply

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it technician jobs near bay city, mi

Desktop Support Engineer (Level 2)

NSC Global -
Bay City, MI

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Job Details

Full-time
5 days ago

Qualifications

Research

Full Job Description

Overview:

NSC Global is currently looking for a Desktop Support Engineer to join our growing company.

NSC Global provides global network implementation and support solutions to world-class organizations, delivering cost savings and operational simplicity. Our goal is to partner with world-class enterprises, helping them become more agile, create commercial advantage and build quality through design, deployment, support and management of their global IT communications. NSC Global is a US Cisco Global Gold Certified Partner with a corporate headquarters in London, UK and a US headquarters in New York, NY. Please review our website at www.nscglobal.com for more information on our organization.

POSITION: Desktop Support Engineer

JOB TYPE: Direct Hire (W2) with NSC Global
START DATE: IMMEDIATELY

Responsibilities:

Maintains, analyzes, troubleshoots, and repairs computer systems, hardware and computer peripherals. Documents, maintains, upgrades or replaces hardware and software systems. Supports and maintains user account information including rights, security and systems groups. May require an associate’s degree in a related area or 5+ years of experience in the field or in a related area. Familiar with a variety of the fields’ concepts, practices, and procedures. Relies on experience and judgment to plan and accomplish goals. Performs a variety of complicated tasks. Typically reports to a project leader or manager. A wide degree of creativity and latitude is expected.

Position Description:

Field incoming help requests from end users via both telephone and work orders in a courteous manner.
Document all pertinent end user identification information, including name, department, contact information, and nature of problem or issue.
Build rapport and elicit problem details from help desk customers.
Prioritize and schedule problems. Escalate problems (when required) to the appropriately experienced technician.
Record, track, and document the help desk request problem-solving process, including all successful and unsuccessful decisions made, and actions taken, through to the final resolution.
Apply diagnostic utilities to aid in troubleshooting.
Access software updates, drivers, knowledge bases, and frequently asked questions resources on the Internet to aid in problem resolution.
Identify and learn appropriate software and hardware used and supported by the organization.
Perform hands-on fixes at the desktop level, including installing and upgrading software, implementing file backups, and configuring systems and applications.
Test fixes to ensure problem has been adequately resolved.
Perform post-resolution follow-ups to help requests.
Develop help sheets and knowledge base articles for end users.
Perform related duties consistent with the scope and intent of the position

Qualifications:

Knowledge & Experience:

Knowledge of basic computer hardware.
Experience with desktop operating systems including Microsoft, and Mac OS X
Extensive application support experience.
Working knowledge of a range of diagnostic utilities.
Good understanding of the organization's goals and objectives.
Exceptional written and oral communication skills.
Exceptional interpersonal skills, with a focus on rapport-building, listening, and questioning skills.
Strong documentation skills.

Personal Attributes:

Ability to conduct research into a wide range of computing issues as required.
Ability to absorb and retain information quickly.
Ability to present ideas in user-friendly language.
Highly self-motivated and directed.
Keen attention to detail.
Proven analytical and problem-solving abilities.
Ability to effectively prioritize and execute tasks in a high-pressure environment.
Exceptional customer service orientation.
Experience working in a team-oriented, collaborative environment.

Soft Skills:

Thought Process: Able to understand technical concepts and can develop ways to help others learn. Ability to solve complex problems with innovative solutions. Ability to manage multiple priorities. Ability to quickly and proactively gain an understanding of the client's business problems and deliver solutions and recommendations to solve.
Interpersonal: Excellent customer service, technical, organizational, and communication skills - in person and on the phone; effective listening and team orientation. Able to persuade, influence and negotiate with staff and vendors in critical situations. Able to motivate others and work cooperatively in a group to achieve common goals.
Physical: Able to sit at a desk and grasp writing instruments. Able to manipulate fingers to perform keyboard strokes on a computer. Mobile between buildings. Must also be able to lift 40lbs without issue and move it from under a desk to a cart and vice versa.

Apply Now

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it technician jobs in bay city, mi

Desktop Support Engineer (Level 2)

IT

IT Support Technician

Help Desk Representative

Helpdesk Coordinator

Seasonal, Operations Technical Specialist (Part Time)

Provider Credentialed Trainer

Specialist Trainer APP

Military Service - U.S. Navy, Aviation Electronics, Electrical & Computer Systems Technician

Military Service - U.S. Navy, Advanced Electronics / Computer Field Technician

Construction Technical Specialist - Autodesk FORMA ( ACC )

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