Top 3 Technology operations manager Jobs in Bayamón Pr

Technical Operations Supervisor (SysAdmin)
Business Staffing Solution —San Juan, PR
- From $25 an hour
- Weekends as needed
- Spanish
- Computer science
- Microsoft Excel
Quick Apply
8d

Explore jobs in cities nearby

Check out jobs in cities near your current location, Columbus

Data Center Operations Manager (Off-Shift)
Google —New Albany, OH
The Hardware Operations team is responsible for monitoring the state-of-the-art physical infrastructure behind Google's powerful search technology.
$122,000 - $173,000 a year
9d
Data Center Operations Manager (Nights), Data Center Operations
Amazon Data Services, Inc. —Dublin, OH
Certification in an applicable field like A+, Net+, Sec+, CCNA, LPIC, Linux+, AWS certification, or A+ or CND (Certified Network Defender) or Network+ or…
$78,400 - $137,300 a year

I want to receive the latest job alert for technology operations manager in bayamón pr

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

technology operations manager jobs near bayamón pr

Technical Theatre jobs in Atlanta, GA

Technical Operations Manager jobs in San Antonio, TX

Technical Operations Manager jobs in Coon Rapids, MN

Technical Account Manager jobs in Boston, MA

Technical Operations Manager jobs in Denver, CO

Regional Director Of Operations jobs in Minnesota

Technical Operations Supervisor (SysAdmin)

Business Staffing Solution
San Juan, PR

Quick Apply

Job Details

Full-time
From $25 an hour
8 days ago

Qualifications

Spanish
Managing technical support teams
Customer communication
Computer science
System administration
Microsoft Excel
Microsoft Outlook
Computer Science
Team supervision
English
AWS
Bachelor's degree
VMware
Network monitoring
Associate's degree
Delegation

Full Job Description

Position Summary

Are you a technical expert with the instincts of a leader? We are looking for a Technical Team Lead / System Administrator to supervise and strengthen our Technical Support Center (TSC) team. This role combines advanced technical expertise with people leadership: you will guide, train, and develop technicians while staying directly involved with clients and manufacturers to resolve the most complex cases.

If you are passionate about solving problems, building high-performing teams, and being the technical point of reference for the organization, this position is for you.

Key Responsibilities

Team Leadership & Supervision

Supervise the daily work of TSC technicians, ensuring compliance with client expectations and company policies
Delegate tasks across support levels (Tier 1, 2, and 3) based on priority and complexity
Train and coach new and experienced technicians, setting clear expectations and development timelines
Conduct quality control inspections, correct deviations, and ensure standards and client needs are consistently met
Serve as the liaison between management and the technical team, relaying information in both directions

Infrastructure, Security & Network Administration

Administer server infrastructure, including virtualization (VMware, Nutanix) and cloud platforms (Microsoft Azure, AWS), ensuring performance, availability, and scalability
Configure, monitor, and maintain network equipment — switches and routers from Cisco, Aruba, HP, and Meraki — to ensure secure, reliable connectivity across client environments
Manage firewall and security infrastructure (Fortinet), applying best practices to protect client environments, and use monitoring and patch management tools to keep servers and network equipment current and secure

Tier 3 Technical Function / System Administration

Take ownership of escalated cases requiring advanced (Tier 3) technical knowledge
Establish action plans, track progress, and communicate status to stakeholders
Act as the client’s technical spokesperson in forums and communications with manufacturers
Document processes and transfer knowledge to other support levels
Design and implement SOPs to monitor, manage, and troubleshoot client environments according to best practices

Direct Client & Manufacturer Support

Handle requests related to client applications and infrastructure, applying best practices when working in production environments
Interact with manufacturer service representatives to escalate cases when necessary
Safeguard client data and information during any technical intervention
Manage status notifications and maintain consistent communication with clients

Availability

Available for TSC calls or corporate meetings outside regular business hours, including weekends, as operational needs require
Second Shift Availability

Requirements

Associate’s or Bachelor’s degree in Information Systems, Computer Science, or related field (preferred)
3-5+ years of technical support experience
1-2 years of experience as a Technical Lead or in a technical leadership role
High proficiency in MS Excel, MS Word, and Outlook
Fully bilingual (English and Spanish), written and spoken
Excellent ability to multitask and exercise judgment alongside the team

Certifications to be completed within the first year:

ITIL Foundation
VMware
Microsoft Certified Professional (MCP)
Leadership Workshop
Customer Service Workshop
Crisis Management Workshop

Why Join Our Team?

This is an opportunity for experienced technicians ready to take the next step into leadership without leaving behind the technical work they excel at. Here, you don’t just solve problems — you build the team that solves them.

Pay: From $25.00 per hour

Ability to commute/relocate:

San Juan, PR 00917: Reliably commute or planning to relocate before starting work (Preferred)

Application Question(s):

Available for Second Shift

Education:

Bachelor's (Preferred)

Experience:

System administration: 3 years (Preferred)
Azure: 3 years (Preferred)
AWS: 3 years (Preferred)
VMware: 3 years (Preferred)
Fortinet: 3 years (Preferred)
Cissco/ Meraki: 3 years (Preferred)
Microsoft Server: 3 years (Preferred)
Virtualization: 3 years (Preferred)
Network monitoring: 3 years (Preferred)
Patch Managment: 3 years (Preferred)

Language:

English (Required)

Work Location: In person

Quick Apply

Refine Your Search

technology operations manager jobs in bayamón pr

Technical Operations Supervisor (SysAdmin)

Explore jobs in cities nearby

I want to receive the latest job alert for technology operations manager in bayamón pr

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected