Top 4641 Data management Jobs in Beachwood, Oh

Director of Client Success
NCS Credit —Cleveland, OH
- Full-time
- 3 years
- Analysis skills
- Bachelor's degree
Quick Apply
Electrical Project Estimator
Zenith Systems —Bedford Heights, OH
- Full-time
- Background check
- Microsoft Excel
- Microsoft Outlook
- Health savings account
- Health insurance
Quick Apply
Senior Manager, HMG Central Intake & Referral
Bright Beginnings ESCNEO —Independence, OH
- $74,487 - $104,282 a year
- Full-time
- Marketing
- Writing skills
- Master's degree
- Paid holidays
- Health insurance
Quick Apply
Investment Compliance Analyst
Stratos Wealth Partners —Beachwood, OH
- $70,000 - $80,000 a year
- Full-time
- Hybrid work
- Mid-level
- 3 years
- Bachelor's degree
- Health savings account
- Health insurance
Safety Manager
Warren Roofing & Insulating —Walton Hills, OH
- Full-time
- Construction site
- 5 years
- Bachelor of Science
9d
Field Service Manager Columbus, OH (Heath)
BearCom —Parma, OH
- On call
- Microsoft Excel
- Microsoft Outlook
- Customer service
- Paid holidays
- Disability insurance
Quick Apply
Computational Biologist
Trailhead Biosystems Inc. —Beachwood, OH
- $100,000 - $120,000 a year
- Full-time
- Computer Science
- SQL
- Analysis skills
- Paid parental leave
- Health insurance
Quick Apply
Travel Clinical Research Education Trainer
The Clinical Trials Network, LLC —Cleveland, OH
- $80,000 - $100,000 a year
- Full-time
- Background check
- RN License
- 5 years
- Health insurance
- Dental insurance
Quick Apply
Hospice Registered Nurse Case Manager
Affinity Care of Ohio —Shaker Heights, OH
- Full-time
- CPR Certification
- Nursing
- RN License
Quick Apply
2d
Senior Research Scientist, Neural
Trailhead Biosystems Inc. —Beachwood, OH
- Full-time
- 5 years
- Doctor of Philosophy
- Team management
- Paid parental leave
- Relocation assistance
Quick Apply
8d
Intervention Specialist
Oakmont Education —Cleveland, OH
- Background check
- Classroom
- Experience working with individuals with disabilities
Quick Apply
Manager, Financial Forecasting & Systems
Medical Mutual of Ohio —Cleveland, OH
- Hybrid work
- Microsoft Access
- CPA
- Office
- Health savings account
- Disability insurance
Applications & Estimating Engineer - Gearing and Drives
Horsburgh & Scott Company —Cleveland, OH
- $75,000 - $130,000 a year
- Computer literacy
- Bachelor of Science
- Mid-level
Quick Apply
Process Engineer
Eckart America —Painesville, OH
- $80,000 - $100,000 a year
- Overtime
- Mid-level
- 3 years
- Ability to lift 50 pounds
- Health savings account
- Health insurance
Quick Apply
Manager of Operations
Lake Metropolitan Housing Authority —Painesville, OH
- Full-time
- 3 years
- Bachelor's degree
- Conflict management
Quick Apply
9d
26-509 Lead Satellite Communications Engineer
Teltrium Solutions, LLC —Cleveland, OH
- $130,000 - $180,000 a year
- Full-time
- Master's degree
- Analysis skills
- Bachelor's degree
- Health insurance
- Dental insurance
Quick Apply
Senior Scientist- iPSC
Trailhead Biosystems Inc. —Beachwood, OH
- $100,000 - $120,000 a year
- Full-time
- 5 years
- Analysis skills
- Doctor of Philosophy
- Health insurance
- Dental insurance
Quick Apply
Director of Programs
Pregnant with Possibilities Resource Center —Cleveland, OH
- $70,000 - $75,000 a year
- Full-time
- Bilingual
- Master of Social Work
- 5 years
- Health insurance
- Dental insurance
Quick Apply
Development Assistant
Hopewell —Chagrin Falls, OH
- Part-time
- Background check
- Current TB test
- Pass drug screening
- 403(b) matching
- Health savings account
Quick Apply
10d
Foodservice Equipment Technician Afternoons
CLEVELAND RANGE LLC —Cleveland, OH
- $66,000 - $74,000 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- English
- Wellness program
- Paid holidays
Quick Apply
2d

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Director of Client Success

NCS Credit -
Cleveland, OH

Quick Apply

Job Details

Full-time

Qualifications

Managing customer accounts
Customer retention strategy
Phone communication
Account development
Team development
Client growth strategy
CRM system proficiency
Customer growth strategy
Account management

Full Job Description

Description:

NCS Credit is the leader in providing credit professionals throughout the U.S. and Canada with proactive solutions to secure receivables, minimize credit risk, and improve profitability. We provide superior service and customized solutions to meet the needs of our clients and an engaging and collaborative work environment focused on growth for our employees. We are a TEN-year Top Workplace award winner! Watch our "Join the Team" video https://youtu.be/HqKnRsk5mzQ and be part of the #1 Notice/Lien Service in the country!

Reports To: Chief Revenue Officer

Department: Client Success

FLSA Status: Exempt

Job Summary: The Director of Client Success is a strategic and hands-on leader responsible for developing and leading a scalable client success organization that drives customer retention, adoption, expansion, and overall client satisfaction. Reporting to the Chief Revenue Officer (CRO), this role oversees Client Support, Customer Success Management, Renewals, Inside Sales/Expansion, and Customer Insights & Analytics, ensuring a seamless and value-driven post-sale customer experience. Partnering closely with Sales, Marketing, Product, Operations, and Technology teams, the Director of Client Success will leverage data, metrics, and best practices to maximize customer outcomes, strengthen long-term client relationships, and support the company's growth objectives.

Requirements:

Essential Responsibilities:

Develop and execute the overall Client Success strategy, operating model, and organizational structure.
Establish department goals, KPIs, dashboards, and reporting to measure customer and business outcomes.
Lead Customer Success, Client Support, and Inside Sales teams, including talent development and career pathing.
Create scalable customer engagement, onboarding, adoption, retention, renewal, and expansion programs.
Drive customer adoption, value realization, satisfaction, and long-term success with NCS solutions.
Develop customer health scoring, success plans, risk identification, and proactive retention strategies.
Own renewal strategy, forecasting, retention programs, and Gross Revenue Retention (GRR) and Net Revenue Retention (NRR) performance.
Identify and execute upsell, cross-sell, and account growth opportunities in partnership with Sales and Marketing.
Leverage customer data and insights to predict retention and growth outcomes, monitor trends, and support strategic decision-making.
Serve as the voice of the customer and collaborate cross-functionally to improve the customer experience, resolve issues, and influence products and services.
Other duties as assigned.

Competencies

Strong communication, collaboration, and executive presentation skills.
Strong analytical skills with the ability to leverage data to drive decisions.

Education, experience, certifications

Bachelor's degree or equivalent experience.
7+ years of experience in Customer Success, Client Services, Account Management, Professional Services, or related customer-facing leadership roles.
3+ years of people leadership experience.
Proven experience building or transforming customer-facing teams and processes.
Experience managing customer retention, renewals, and growth initiatives.
Experience utilizing CRM and customer success technologies.

Preferred qualifications

Experience within SaaS, fintech, B2B services, credit, construction, or risk management industries.
Experience implementing customer health scoring and customer lifecycle programs.
Background leading multi-functional post-sale organizations.
Experience creating customer success metrics, dashboards, and forecasting models.

Physical and mental demands

Ability to communicate effectively in person, via phone, and email
Manual dexterity
Near visual acuity
Prolonged sitting while viewing a computer monitor
Frequent typing and use of keyboard/mouse

NCS Credit is an Equal Opportunity Employer. We are committed to providing equal employment opportunities to all applicants and employees without regard to race, color, religion, sex, national origin, age, disability, genetic information, veteran status, or any other protected characteristic under applicable law. In accordance with the Americans with Disabilities Act (ADA), NCS Credit provides reasonable accommodations to qualified individuals with disabilities. If you need assistance or an accommodation during the application process, please contact [email protected]

Quick Apply

Refine Your Search

data management jobs in beachwood, oh

Director of Client Success

Electrical Project Estimator

Senior Manager, HMG Central Intake & Referral

Investment Compliance Analyst

Safety Manager

Field Service Manager Columbus, OH (Heath)

Computational Biologist

Travel Clinical Research Education Trainer

Hospice Registered Nurse Case Manager

Senior Research Scientist, Neural

Intervention Specialist

Manager, Financial Forecasting & Systems

Applications & Estimating Engineer - Gearing and Drives

Process Engineer

Manager of Operations

26-509 Lead Satellite Communications Engineer

Senior Scientist- iPSC

Director of Programs

Development Assistant

Foodservice Equipment Technician Afternoons

I want to receive the latest job alert for data management in beachwood, oh

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