Top 19 Technical support analyst Jobs in Beachwood, Oh

IT Support Analyst
ABARTA Coca-Cola Beverages —Cleveland, OH
- Weekends as needed
- Background check
- Pass drug screening
- Mid-level
Service Desk Analyst I
Fortress SRM LLC —Independence, OH
- $21 - $24 an hour
- Full-time
- Remote
- Google Workspace
- Computer Science
- Mid-level
Quick Apply
12d
Network Oper Center Analyst I-Info Serv Data Center
METROHEALTH SOUTH CAMPUS —Cleveland, OH
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Computer Science
Entry Level Support or Quality Assurance Analyst
Acumen Solutions, Inc —Cleveland, OH
- Office
- Bachelor's degree
- US work authorization
Quick Apply
Data Center Analyst - Mayfield OH
Info-Ways —Mayfield, OH
- Contract
- Microsoft Excel
- Microsoft Outlook
- Writing skills
Quick Apply
Help Desk Analyst
Pursuit Aerospace —Cleveland, OH
- Full-time
- Computer Science
- Ability to walk for extended periods
- English
- Paid holidays
- Disability insurance
Quick Apply
Service Desk Analyst
Flexjet —Cleveland, OH
- Full-time
- Computer science
- Mid-level
- 3 years
Quick Apply
16h
Service Desk Analyst
AtNetPlus —Stow, OH
- $45,000 - $50,000 a year
- Full-time
- Hybrid work
- Mid-level
- Office
- Windows
- Health savings account
- Disability insurance
Quick Apply
Help Desk Analyst
TTx Inc —Strongsville, OH
- On call
- Windows
- Bachelor's degree
- Experience equivalent to degree accepted
GxP Lab Computing Analyst
Zifo —Beachwood, OH
- $75,000 - $80,000 a year
- Full-time
- Hybrid work
- Computer science
- Computer Science
- Bachelor of Science
- Health insurance
- Dental insurance
Quick Apply
7d
Technical Operations Analyst
LeafHome —Hudson, OH
- $65,000 - $75,000 a year
- Full-time
- OSHA
- Mid-level
- 3 years
Quick Apply
NOC Analyst Tier II
Acuative Corporation —Strongsville, OH
- Full-time
- Computer science
- Computer Science
- Mid-level
Quick Apply
14d
Meditech Technical Support Analyst
ClinDCast LLC —United States
- Full-time
- Remote
- Computer science
- Computer Science
- Mid-level
Quick Apply

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IT Support Analyst
ABARTA Coca-Cola Beverages —Cleveland, OH
Provide onsite and assist other IT team members with remote site technical support for desktops, laptops, and peripherals. Tier 2 – Desktop / Field Support.
Logistics Analyst – Financial Support & Cargo Claims
Penske Truck Leasing —Beachwood, OH
Document processes: Map out current and future-state workflows to support system updates and team training. Consistently demonstrates proven ability to learn…
8d

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IT Support Analyst
Telesis Technologies, Inc., A Hitachi Group Company —Circleville, OH
A successful candidate should be able to analyze user requirements, procedures, and problems to troubleshoot and diagnose desktop support issues and other…
$45,000 - $60,000 a year
Quick Apply
IT Service Support Analyst 1
The Ohio State University Wexner Medical Center —Columbus, OH
Partners with tier 2 and 3 technical support engineers to resolve complex technical issues requiring escalation.
2d

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technical support analyst jobs near beachwood, oh

IT Support Analyst

ABARTA Coca-Cola Beverages -
Cleveland, OH

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Job Details

Qualifications

Windows
Desktop (troubleshooting support)

Full Job Description

Company: ABARTA Coca-Cola Beverages

Job Location: 4900 Cleveland, OH

Other Potential Locations: Cleveland, OH

We are actively seeking enthusiastic team players who want to work with the world’s most trusted and iconic brands.

About ABARTA

ABARTA Coca-Cola Beverages is a family-owned company committed to being a visible, engaged partner to the customers and communities we serve. We value diversity and individuality and when you thrive, we thrive. ABARTA offers the perks of a large corporation with the personalized touch of a smaller company. We are a workplace that encourages sharing ideas in a supportive environment, growing professionally, maintaining a healthy work/life balance, and interacting with all levels of the organization. We would love for you to become a part of our family to help make our vision of Quenching the Thirst of Our Neighbors a reality!

Summary

The IT Support Analyst provides Tier 1 (Service Desk) and Tier 2 (Desktop/Field Support) services for ABARTA Coca-Cola distribution centers across Pennsylvania, Ohio, and West Virginia. This position is primarily located in our Cleveland (Bedford Heights) OH but will require some travel to other ABARTA Coca-Cola sites. After-hours & weekend work entailed on an as needed basis.

Responsibilities

Tier 1 – Service Desk Support

Serve as the first point of contact for end-user technical issues via phone, email, chat or ticketing system.
Perform initial triage, troubleshooting, and resolution of incidents and service requests.
Log, categorize, and prioritize tickets in the ticketing system.
Provide remote support for hardware, software, network, and mobile issues.
Escalate unresolved or complex issues to Tier 2 or higher support levels.

Tier 2 – Desktop / Field Support

Provide onsite and assist other IT team members with remote site technical support for desktops, laptops, and peripherals.
Diagnose and resolve complex issues related to OS, applications, and basic networking.
Install and maintain workstations, printers, and mobile devices.
Perform imaging, deployment, and re-imaging using standard tools.
Support Honeywell warehouse handheld devices, CT45’s, and barcode scanners, CK67’s.
Provide printer support for Xerox office and Brother label printers.

Shared Responsibilities

Manage tickets to ensure timely resolution and SLA compliance.
Maintain accurate IT asset inventory.
Participate in on-call rotation.
Support IT projects and deployments.

Qualifications

Required

Associate degree in IT or equivalent experience.
3-5+ years of IT support experience as a Tier 1 or 2 Analyst.
Strong customer service and communication skills.
Experience with Windows 11 and hardware and software troubleshooting.

Preferred

Experience with Intune and Autopilot.
Experience with warehouse devices and manufacturing environments.

Physical Requirements

- Ability to lift 25–50 pounds.
- Ability to climb ladders up to 8 feet.

Additional Information

ABARTA Coca-Cola Beverages, LLC applicants must submit to a background verification process prior to commencing employment with the company. Employment with ABARTA Coca-Cola Beverages, LLC is contingent on a pre-employment background check which may include drug screening, driving records (including minor moving violations) and will be evaluated according to ABARTA Coca-Cola Beverages, LLC guidelines to determine eligibility for this position. ABARTA Coca-Cola Beverages, LLC is an Equal Opportunity Employer Minorites/Women/Veterans/Disable/Sexual Orientation/Gender Identity.

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technical support analyst jobs in beachwood, oh

IT Support Analyst

Service Desk Analyst I

Network Oper Center Analyst I-Info Serv Data Center

Entry Level Support or Quality Assurance Analyst

Data Center Analyst - Mayfield OH

Help Desk Analyst

Service Desk Analyst

Service Desk Analyst

Help Desk Analyst

GxP Lab Computing Analyst

Technical Operations Analyst

NOC Analyst Tier II

Meditech Technical Support Analyst

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