Top 15 Hotel front desk supervisor Jobs in Beachwood Oh

Front Office Supervisor
Cleveland's Fidelity Hotel —Cleveland, OH
- $21 an hour
- Computer literacy
- Mid-level
- Hotel
- Paid holidays
- Health insurance
Quick Apply
Hotel Operations Manager (Front Office) – Greater Cleveland Area
DelMonte Hotel Group —Beachwood, OH
- Full-time
- Mid-level
- Hotel
- Team management
- Opportunities for advancement
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6d
Front Office Manager - InterContinental Suites Hotel Cleveland
InterContinental —Cleveland, OH
- $53,000 - $54,500 a year
- Inventory management
- Mid-level
- 3 years
6d
2nd Shift Front Desk Agent
Embassy Suites Cleveland Rockside —Independence, OH
- $15 an hour
- Full-time
- English
- Hotel
- High school diploma or GED
Quick Apply
5d
Hotel Assistant General Manager – Greater Cleveland Area
DelMonte Hotel Group —Beachwood, OH
- Full-time
- Sales
- Mid-level
- Hotel
- Opportunities for advancement
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6d
Front Office Mgr. - InterContinental Hotel and Conference Center Cleveland
InterContinental —Cleveland, OH
- $57,000 a year
- Weekends as needed
- Writing skills
- Basic math
- Mid-level
12d
Night Auditor
CLEVELAND SOUTH HOSPITALITY LLC —Independence, OH
- 8 hour shift
- Computer literacy
- No high school diploma
- Hotel
Quick Apply
Front Desk Agent: 3p-11p
Courtyard by Marriott University Circle Cleveland —Cleveland, OH
- $15 - $17 an hour
- Full-time
- Hotel
- In-person
- Entry level
- Health insurance
- Dental insurance
Quick Apply
12h
Front Office Manager
Crowne Plaza Hotel Airport —Cleveland, OH
- $30,000 - $50,000 a year
- Full-time
- Mid-level
- Supervising experience
- In-person
- Paid training
- Health insurance
Quick Apply
8d
Assistant Front Office Manager ** Extra Wellness Day Off Each Month!
Hyatt Regency Cleveland —Cleveland, OH
- Mid-level
- Hotel
- Supervising experience
- Paid holidays
- Health insurance
Hotel Assistant General Manager
Holiday Inn Mentor —Mentor, OH
- Weekends as needed
- Mid-level
- 3 years
- Hotel
- Health insurance
- Dental insurance
Quick Apply
5d
Night Auditor
CLEVELAND STRONGSVILLE HOSPITALITY LLC —Strongsville, OH
- 8 hour shift
- Computer literacy
- No high school diploma
- Hotel
Quick Apply

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Hotel Operations Manager (Front Office) – Greater Cleveland Area
DelMonte Hotel Group —Beachwood, OH
1 to 3 years related experience in guest services, front desk or related professional area. Provide guests with information pertaining to available services and…
Quick Apply
6d
Hotel General Manager
TownePlace Suites Solon —Solon, OH
The ideal candidate will possess a strong background in hospitality management with a proven track record of enhancing guest satisfaction and driving financial…
$75,000 - $90,000 a year
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Check out jobs in cities near your current location, Columbus

Hotel Front Desk Supervisor
Springhill Suites by Marriott Columbus Easton Area —Columbus, OH
Keep the front desk and lobby area organized, clean, and guest-ready. Lead by example and support the front desk team during daily operations.
From $19 an hour
Quick Apply
Assistant General Manager
Courtyard - Columbus Airport —Columbus, OH
Direct and coordinate activities across the front desk, housekeeping, reservations, guest service, security, and maintenance departments.
$45,000 - $55,000 a year
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hotel front desk supervisor jobs near beachwood oh

Front Office Supervisor

Cleveland's Fidelity Hotel
Cleveland, OH

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Job Details

$21 an hour

Benefits

Paid holidays
Health insurance
Dental insurance
Tuition reimbursement
Paid time off
Vision insurance
401(k) matching
Referral program

Qualifications

Customer communication
Employee relationship building
Stakeholder relationship building

Full Job Description

FIDELITY HOTEL is hiring for a FRONT OFFICE SUPERVISOR

Fidelity Hotel is an adaptive reuse project located at 1940 E. 6th Street in the historic 103-year-old Baker Building. Fidelity Hotel has 97 guest rooms & suites, each with tailored amenities, custom-designed furniture, and thoughtfully curated art. The property features a full-service restaurant, bar, event & meeting spaces, and a private dining room. Fidelity Hotel is an homage to Cleveland’s long-standing ideals. Our unwavering dedication to the city's soul is expressed through the design, brand, art, amenities, and community programs - all carefully selected to be additive to and reflective of the innovation & creativity that makes Cleveland so special.

What you'll do:

Complete all daily shift checklist items
Organize pre-stay communications and planning, working closely with internal departments to create a seamless guest experience
Dispatch guest requests to the appropriate department, and provide timely execution and follow-up
Take hotel reservations accurately and efficiently
Check hotel guests in and out in a confident, professional, and personalized manner
Respond to guest inquiries and resolve feedback, taking all appropriate action to ensure total guest satisfaction
Possess knowledge of all guest services and amenities
Maintain positive relationships with all team members and guests
Assist in creating working schedules for front desk personnel to ensure adequate coverage during all shifts and busy periods
Possess a thorough understanding of the Property Management System
Maintain accuracy with all accounting and billing procedures
Have a comprehensive knowledge of hotel availability and current rates and/or special events (which may have an impact on occupancy and availability)
Assist with the training and development of Front Office team members
Interact frequently with guests to ensure satisfaction with services
Answer guest inquiries and resolve feedback, taking all appropriate action to ensure total guest satisfaction
Participate in the property Manager on Duty program
Ensure open lines of communication with all departments and management via email, logbooks, meetings, etc. to ensure all needs of the outlet are met
Ensure compliance with all safety and security procedures, including guest identification, key card access control, and emergency protocols

Who you are:

You have a High school diploma or equivalent preferred.
You have 1+ years of experience in hotel room operations and/or in a high-volume, luxury hotel setting.
You believe in hospitality, deeply and passionately.
You know how important relationships are and you find joy in growing and maintaining new ones.
You're thorough, have excellent communication, and pay close attention to detail.
You are proficient with administrative duties.
You have strong computer skills and the ability to pick up on software programs quickly.
You have excellent time management; are an expert in prioritizing and multi-tasking.
You are patient and able to remain calm in stressful situations.
You have a strong work ethic and can work both autonomously and with a team.

BENEFITS

We are proud to offer competitive wages and the following benefits for full-time employees:

Up to 3 weeks paid time off annually
50% off discount at most New Waterloo restaurants
Health, vision + dental benefits
401K matching
Paid holidays
Volunteer pay
Tuition reimbursement
Referral bonuses
Discounts at our shops, hotels + local partnerships

ABOUT NEW WATERLOO

New Waterloo is a community-centric independent hospitality company based in Austin, Texas. We use our platform to intentionally empower and get behind the choices of our people and communities - creating environments that sustain lasting social impact. Our team of hospitality experts provides the resources, talent, passion, and collaboration necessary to foster thoughtful places and thriving businesses.

New Waterloo is an equal-opportunity employer and values diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

We will be accepting applications on an ongoing basis until a candidate is selected for this role.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.

Pay: $21.00 per hour

Quick Apply

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hotel front desk supervisor jobs in beachwood oh

Front Office Supervisor

Hotel Operations Manager (Front Office) – Greater Cleveland Area

Front Office Manager - InterContinental Suites Hotel Cleveland

2nd Shift Front Desk Agent

Hotel Assistant General Manager – Greater Cleveland Area

Front Office Mgr. - InterContinental Hotel and Conference Center Cleveland

Night Auditor

Front Desk Agent: 3p-11p

Front Office Manager

Assistant Front Office Manager ** Extra Wellness Day Off Each Month!

Hotel Assistant General Manager

Night Auditor

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