Top 35 Front end manager Jobs in Beaufort, Sc

Guest Service Representative
COURTYARD - HILTON HEAD ISLAND —Hilton Head Island, SC
- Weekends as needed
- Computer literacy
- English
- Mid-level
Quick Apply
Wireless Retail Store Manager
Blue Link Wireless an Authorized Retailer of AT&T —Bluffton, SC
- $18 - $25 an hour
- 8 hour shift
- Background check
- 18 years or older
- Spanish
- Health insurance
- Dental insurance
Quick Apply
FT Customer Service Leader
Food Lion —Beaufort, SC
- Full-time
- High school diploma or GED
- Accounting
- Communication skills
2d
Full Time Assistant Customer Service Manager DLT
Harris Teeter —Beaufort, SC
- Full-time
- Management
- Word processing
- Computer literacy
PT Customer Lead
Food Lion —Beaufort, SC
- Part-time
- High school diploma or GED
- Computer skills
- Communication skills
PT Customer Service Leader
Food Lion —Beaufort, SC
- Part-time
- High school diploma or GED
- Accounting
- Communication skills
7d
PT Sales Associate Cashier
Food Lion —Beaufort, SC
- Part-time
- High school diploma or GED
- Cleaning
- Communication skills
Store Manager (Store 3602)
GameStop Inc —Beaufort, SC
- Extended hours
- 18 years or older
- Spanish
- Marketing
Quick Apply
(USA) Member Specialist
Sam's Club —Bluffton, SC
- $18 - $26 an hour
- High school
- Merchandising
- Continuous improvement
- Paid jury duty
- Disability insurance
SALES ASSOCIATE LEAD-FT
Dollar General —Beaufort, SC
- Full-time
- Merchandising
- Mid-level
- High school diploma or GED
Full Time Assistant Store Manager (Store 3602)
GameStop Inc —Beaufort, SC
- Extended hours
- 18 years or older
- Spanish
- Marketing
- Health insurance
- Dental insurance
Quick Apply
Night Audit
Hampton Inn Hilton Head —Hilton Head Island, SC
- $17 - $18 an hour
- Overtime
- Management
- Computer literacy
- Mid-level
Quick Apply
FT Assistant Manager Customer Service
Food Lion —Hilton Head Island, SC
- Full-time
- Merchandising
- Mid-level
- High school diploma or GED
LEAD SALES ASSOCIATE-PT
Dollar General —Port Royal, SC
- Part-time
- Merchandising
- Mid-level
- High school diploma or GED
Retail Keyholder (Store 3602)
GameStop Inc —Beaufort, SC
- $10.00 - $13.50 an hour
- Extended hours
- 18 years or older
- Spanish
- Writing skills
- Health insurance
- Dental insurance
Quick Apply
FT Food Lion To Go Lead
Food Lion —Hilton Head Island, SC
- Full-time
- Sales
- Merchandising
- Mid-level
PT Customer Lead (Service Desk/Cashier/Cart Retrieval)
Food Lion —Bluffton, SC
- Part-time
- High school diploma or GED
- Communication skills
- Entry level
Key Holder
Spartina LLC —Bluffton, SC
- Part-time
- Computer literacy
- Merchandising
- Computer skills
- Employee discount
Quick Apply
10h
Assistant Manager- Retail
Spartina LLC —Hilton Head Island, SC
- Weekends as needed
- Computer literacy
- Merchandising
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
8d
Team Captain Endzone & Loyalty
DICK'S Sporting Goods —Bluffton, SC
- Full-time
- Background check
- Merchandising
- Mid-level

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Guest Service Representative

COURTYARD - HILTON HEAD ISLAND
Hilton Head Island, SC

Quick Apply

Job Details

Qualifications

Computer operation
Hotel and accommodations payment processing
Cash amount verification
Phone communication
Answering guest questions
English
Conflict management
Property management systems (PMS)
Computer skills
General management
Office phone management

Full Job Description

Description:

Provides excellent guest service in an efficient, courteous professional manner; follow LBA standards of friendly hospitality while adhering to guidelines and procedures. Execute selling strategies to enhance the hotel revenue.

Responsible for the total front office operations: Acts as Manager on Duty as needed, responds immediately to guest requests, represents the hotel in the morning and afternoon hours, maintains thorough communication with management staff.

PREREQUISITES

Company associates have access to guestrooms and property. As such, character traits of honesty and trustworthiness are essential to this position and must be displayed at all times. Per company policy, potential associates must pass appropriate security clearances.

Experience in service, sales, telesales or guest relations type of industry preferred
High school diploma or equivalent of same

SUMMARY OF ESSENTIAL JOB FUNCTIONS

Must be able to perform major life activities: Standing, lifting, bending, learning, reading, concentrating, thinking, and communicating.
Must be able to push or pull 60 pounds unassisted and lift and/or carry 30 pounds unassisted.
Must be able to stand for eight hours, bend, stretch, reach.
Must be able to see and hear.
Must be able to communicate with other associates and/or guests.

Requirements:

REQUIRED KNOWLEDGE, SKILLS AND ABILITIES

Knowledge:

Entire property, staff, services, hours of operation, type of rooms, locations, rates, discounts.
Frequent Stay Program
Reservations procedures including cancellations and “walking” guest
Phone etiquette and answering procedures
Area shopping, dining, entertainment and travel directions to assist guest inquiries.
Daily hotel operations, check daily events, bulletin boards and be up to date on changes, new procedures and events.
Manager on Duty functions when necessary or as scheduled

Skills:

Computer literate to thoroughly operate property management system: post charges, compute bills, collect payment and make change.
Proficient in written and verbal English
Problem solving and conflict resolution skills

Abilities:

Multi task, remain associate and guest service centric.
Communicate with guests, co-workers receiving and transmitting mail, phone and written messages and relay pertinent information using communication log books.
Assist with guest issues with professionalism, maintaining hospitable attitude

SPECIFIC RESPONSIBILITIES

Greet and register guests, provide room assignments, maintain guest privacy, and accommodate special request when possible.
Promote and sell services/amenities of the hotel.
Promote repeat business by offering to take future reservations and providing recommendations for alternate same brand-type products.
Be aware of potential sales leads and contacts thorough guest interaction. Report information to the appropriate individual.
Keep housekeeping and other departments informed of any special requests, late check-outs, and special needs areas.
Check all credit cards for validity before the end of the shift.
Learn and utilize PMS.
Ensure all cash, check and miscellaneous departments are in balance at shifts end.
Assist in other areas: F & B, cleanliness of property wherever assistance is needed for guest satisfaction.
Help maintain a clean and professional lobby, dining area; dusting vacuuming, cleaning tables, etc.
Have a thorough working knowledge of emergency procedures.
Practice safety standards at all times and be alert to hazardous conditions. Report or correct any hazardous conditions immediately.
Report any unusual occurrences or request to the manager.
Maintain certification from a responsible
Utilize Service Recovery Log and other necessary communication logs from shift to shift.
Maintain stock/cleanliness in the market area.
Where applicable, follow approved laundry procedures, ensure understanding of operation of washers and dryers. Assist with folding linen accord to proper standards.
Other duties as assigned, including assisting in other departments such as laundry, housekeeping or food and beverage.

WORKING CONDITIONS/SPECIAL REQUIREMENTS

This position requires a physical presence at the hotel and is not conducive of telecommuting or remote work.
Standing, walking for long periods of time while maintaining a friendly professional image.
May be required to work any day/shift, including weekends.

POSITIONS FOR POSSIBLE ADVANCEMENT

Assistant General Manager
Guest Service Manager
Guest Service Supervisor

Disclaimer

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time as needed.

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Refine Your Search

front end manager jobs in beaufort, sc

Guest Service Representative

Wireless Retail Store Manager

FT Customer Service Leader

Full Time Assistant Customer Service Manager DLT

PT Customer Lead

PT Customer Service Leader

PT Sales Associate Cashier

Store Manager (Store 3602)

(USA) Member Specialist

SALES ASSOCIATE LEAD-FT

Full Time Assistant Store Manager (Store 3602)

Night Audit

FT Assistant Manager Customer Service

LEAD SALES ASSOCIATE-PT

Retail Keyholder (Store 3602)

FT Food Lion To Go Lead

PT Customer Lead (Service Desk/Cashier/Cart Retrieval)

Key Holder

Assistant Manager- Retail

Team Captain Endzone & Loyalty

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