Essential Job Functions: Files Medicare, Medicaid, Worker’s Compensation and private insurance claims for EMS, both electronically and on paper; contacts debtors by telephone and in writing; locates missing debtors using assorted skip tracing techniques; responsible for confidential material; composes and prepares various billing and collection letters; prepares accounts to be turned over to a collection agency; prepares and files a variety of court documents for filing or releasing liens; maintains records of work performed; performs various other tasks to facilitate the distribution and collection of bills.
Other Job Functions: Perform general clerical duties as needed. Job description statements are intended to describe the general nature and level of work being performed by employees assigned to this job title. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required.
This position requires 100% on-site work. Normal office environment. 8:00 a.m. - 5:00 p.m.; schedule subject to change; must be able to work extended hours when needed.
Knowledge: Knowledge of Medicare, Medicaid, Worker’s Compensation and private insurance regulations, procedures, deadlines, and filing of claims. Thorough knowledge of billing and collection procedures; knowledge of City codes and ordinances and state laws governing collections; knowledge of business English, spelling, grammar, arithmetic and vocabulary; knowledge of word processing and spreadsheet processing software.
Skills/Abilities: Must exhibit a high degree of responsibility; must possess excellent interpersonal/public relations skills; ability to manage routine details related to billing and collections and make effective administrative decisions in accordance with established policies and procedures; ability to set up and maintain filing systems; ability to perform multiple tasks in a timely and efficient manner; ability to work quickly and accurately under pressure; ability to exhibit initiative and innovation and to work with little supervision; ability to communicate effectively both orally and in writing; ability to exercise discretion in all matters; skill in word processing, spread sheets and other standard office equipment. Physical Requirements: Constantly sees and hears; frequently operates a PC and calculator, carries and holds objects weighing up to 10 lbs., files, sorts, stands and types; infrequently lifts objects weighing up to 10 lbs., cleans, climbs, crawls, drags objects weighing up to 10 lbs., kneels, pulls and/or pushes objects weighing up to 10 lbs., runs, squats and stoops.
Education/Experience: Graduation from high school or high school equivalency supplemented by college courses/seminars in business or office administration or related field; minimum three (3) years’ experience in office administration or bookkeeping; one (1) year of debt collection experience preferred; experience using word processing and spreadsheet software.
This position requires 100% on-site work. Skills test may be administered. Applicant selected for hire will be subject to a background investigation and drug/alcohol screen test.
The City of Beaumont provides equal employment opportunities (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, The City of Beaumont will provide reasonable accommodations for qualified individuals with disabilities. To request a reasonable accommodation or other assistance contact a Human Resources representative at (409) 880-3777 or through RELAY Texas at 1-800-735-2989 or mail your request to P.O. Box 3827, Beaumont, Texas 77704.
The City may consider all related education and/or experience in determining the applicant's minimum qualifications and starting salary.
