Top 12 Customer support representative Jobs in Beaver Dam, Wi

Customer Service Representative
Armor Animal Health —Beaver Dam, WI
- $22 - $25 an hour
- Full-time
- Mid-level
- Microsoft Office
- 2 years
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Trainee - Customer Service Representative (Hartford, WI)
Robertson Ryan Insurance —Hartford, WI
- Part-time
- Office
- Organizational skills
- In-person
- Opportunities for advancement
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Part-Time Store Delivery Driver & Customer Service
AUTOMOTIVE PARTS HEADQUARTERS —Randolph, WI
- Part-time
- Clean driving record
- Driver's License
- Organizational skills
- Profit sharing
- Employee assistance program
Quick Apply
Financial Services Representative
World Finance Corporation of Wisconsin —Watertown, WI
- $15 - $19 an hour
- Extended hours
- Hospitality
- Office
- High school diploma or GED
- Paid holidays
- Disability insurance
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Licensed Insurance Representative - Remote
Teleperformance USA —United States
- Remote
- 18 years or older
- Computer literacy
- Windows
- Health insurance
- Dental insurance

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Customer Care Supervisor - Commercial Lines
West Bend Insurance Company —West Bend, WI
Agents license (required within first few weeks of employment). Bachelor’s degree in Business, Insurance or related field. 5+ years contact center experience.
$96,842 - $121,053 a year
Bank Teller/Customer Service Representative
Bank of Deerfield —Deerfield, WI
Provides account services to customers by receiving deposits and loan payments, cashing checks, performing savings withdrawals, recording night and mail…
$15 - $20 an hour
Quick Apply

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Patient Service Representative
quantum-health —Dublin, OH
Resolve inquiries efficiently by handling inbound/outbound calls and addressing concerns in a timely manner. Tech Savvy: Strong administrative/technical skills;…
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Customer Service Representative
Paramount Philly Agency —Columbus, OH
Previous experience in customer service, retail, hospitality, or another customer-facing role is a plus but not required.
$3,878.32 - $4,670.66 a month
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Customer Service Representative

Armor Animal Health -
Beaver Dam, WI

Quick Apply

Job Details

Full-time
$22 - $25 an hour

Qualifications

Foreign language proficiency
Managing customer accounts
Customer relationship building
Email customer support
Freight documentation management
Phone communication
Customer order taking
Logistics customer service
Translation assistance services
Client inquiry handling
Sales order data entry
Shipment tracking for distribution operations
Mid-level
Microsoft Office
Cross-selling
Business development within agriculture
Freight shipment tracking
Sales quoting
Client retention
Client base expansion
Sales growth strategy
Customer engagement
Sales management systems proficiency
Delivery record maintenance
Sales strategy
Meeting or exceeding sales goals
Customs documentation preparation
Client growth strategy
Animal Sciences
CRM system proficiency

Full Job Description

Under the guidance of the Inside Sales and Customer Service Manager, this associate will be responsible for daily customer service duties: entering incoming client orders, inbound/outbound calls and other duties as required. This position will also support other areas of the sales team as needed.

Essential Duties and Responsibilities include the following. Other duties may be assigned.

Answer inbound calls from dealers, vet clinics, on-line retailers and distributors
Quickly and accurately input client transactions: orders, quotes, returns
Verify in bound inventory levels are accurate for specific partners
Enter orders received via email or fax for domestic and international markets within set timelines
Verification of invoiced orders and upload tracking information into website portal
Enter drop ship and special-order items
Set up new accounts and send welcome packets
Mail catalog requests, price lists and answer all email correspondence
Review and process backorders on a timely basis
Consistently and proactively contact existing clients, to provide information and solutions that will drive sales and profit for Armor Animal Health.
Identify new clients and introduce them to Armor Animal Health and build a productive relationship with the goal of increasing sales and profit.
Work with other departments on developing and implementing strategies for increasing Armor Animal Health's customer base throughout the United States and International markets
Explore unique opportunities for increasing the product mix that we can offer to new or existing clients.
Grow the dealer, vet, distributor market business by providing world class service and implementing sound sales strategies.
Complete international documents required for exporting
Creating customer quotes
Logging calls and activities into CRM database
Develop consistent call plan
Any and all administrative duties that help assist corporate sales group as directed by manager

Marginal Functions:

Generate revenue through new and repeat sales utilizing programs, promotions, and/or leads
Offer clients information on products and solutions, up-sell, cross-sell, and educate each client with the goal of increasing sales and customer loyalty
A thorough knowledge of the Global Sales Policy and your customer profiles
Use cost and availability to recommend alternate products and provide accurate information regarding availability of in and out of stock items.
Monitor scheduled shipment dates to ensure timely delivery and expedite the shipment with a follow up call to customers when there is a delay

Education and/or Experience: 2-4 years customer service sales experience and/or a 2-year degree in agriculture or animal science.

Language Skills: Ability to read and write business correspondence. Ability to effectively and professionally present information and respond to questions from customers and employees. The ability to speak/translate Spanish or other foreign language a plus.

Other Skills and Abilities: Must be customer service driven and be able to understand customers' business needs. Provide proof of success in meeting sales goals and growing sales. Proficient computer skills in Excel and other MS office; experience with CRM tools is a plus. Must strive to exceed customer expectations and be solutions oriented; work 40 hours per week, operate a computer, prioritize work, problem solve, manage multiple projects, work with minimal supervision, follow directions, and work under pressure. Excellent telephone sales personality and written and oral communication skills.

Quick Apply

Refine Your Search

customer support representative jobs in beaver dam, wi

Customer Service Representative

Trainee - Customer Service Representative (Hartford, WI)

Part-Time Store Delivery Driver & Customer Service

Financial Services Representative

Licensed Insurance Representative - Remote

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