Top 8 Customer support representative Jobs in Beaver Dam Wi

Production Planner/Customer Service Representative
Accurate Fabrication —Hartford, WI
- From $70,000 a year
- Full-time
- Ability to walk for extended periods
- 5 years
- ERP systems
- Health savings account
- Health insurance
Quick Apply
Trainee - Customer Service Representative (Hartford, WI)
Robertson Ryan Insurance —Hartford, WI
- Part-time
- Office
- Organizational skills
- In-person
- Opportunities for advancement
Quick Apply
11d
Medical Equipment Customer Service Representative
Rotech Healthcare Inc. —Watertown, WI
- Full-time
- Background check
- Clean driving record
- Microsoft Excel
- Opportunities for advancement
Quick Apply

Related jobs to explore

Based on your search for customer support representative

Associate Loss Control Representative
West Bend Insurance Company —Madison, WI
This entry-level Loss Control role supports risk evaluation and loss prevention efforts by reviewing vendor surveys, assessing risk information, and making…
$26.42 - $33.03 an hour
3d
Retail Support Specialist
DSI —Oconomowoc, WI
Work closely with cross-functional teams such as technical support, billing, fraud, customer care, and escalation agents.
From $26 an hour
Quick Apply

Show more related jobs

Explore jobs in cities nearby

Check out jobs in cities near your current location, Columbus

Patient Service Representative
quantum-health —Dublin, OH
Resolve inquiries efficiently by handling inbound/outbound calls and addressing concerns in a timely manner. Tech Savvy: Strong administrative/technical skills;…
From $19 an hour
Medical Equipment Technician
Dasco HME LLC —Marysville, OH
Valid driver’s license with a qualified driving record as determined by DASCO’s auto insurance carrier review. High School diploma or GED equivalent.
3d

Show more jobs in cities nearby

I want to receive the latest job alert for customer support representative in beaver dam wi

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

customer support representative jobs near beaver dam wi

Customer Service Representative jobs in Hartford, WI

Customer Service Representative jobs in Watertown, WI

Customer Service Representative jobs in Lorton, VA

Customer Service Representative jobs in Yuba City, CA

Insurance Customer Service jobs in Tampa, FL

Customer Service Representative jobs in Anaheim, CA

Tree Service jobs in South Carolina

Sales Development Representative jobs in San Antonio, TX

Customer Service Representative jobs in Ohio

Postal Service Truck jobs in California

Customer Service Representative jobs in Albany, GA

Customer Service Representative jobs in Mcdonough, GA

Bottle Service jobs in San Antonio, TX

Customer Service Representative jobs in Philadelphia, PA

Customer Service Representative jobs in Mobile, AL

Customer Service Representative jobs in Rocky Mount, NC

Customer Service Representative jobs in Killeen, TX

Customer Service Representative jobs in Lacey, WA

Work From Home Customer Service jobs in Raleigh, NC

Business Development Representative jobs in Dallas, TX

Production Planner/Customer Service Representative

Accurate Fabrication -
Hartford, WI

Quick Apply

Job Details

Full-time
From $70,000 a year

Benefits

Health savings account
Health insurance
Dental insurance
401(k)
Paid time off
Vision insurance
401(k) matching
Life insurance
Retirement plan

Qualifications

Customer communication
Teamwork
Interpersonal skills
Spreadsheets
Resource planning methods
ERP systems
Inventory management software
MRP
Manufacturing facility experience
Production management software
Attention to detail
Customer relationship management
Data interpretation
Productivity software
Manufacturing company experience
Time management

Full Job Description

Position Summary

The Production Planner / Customer Service Representative serves as the primary liaison between customers and internal operations, ensuring customer requirements are accurately communicated, production schedules are effectively managed, and orders are delivered on time. This role requires exceptional organizational skills, strong communication abilities, and the ability to coordinate multiple priorities in a fast-paced manufacturing environment. The ideal candidate possesses advanced planning, scheduling, problem-solving, and customer relationship management skills.

This position plays a critical role in balancing customer requirements, production capacity, material availability, and delivery commitments to ensure overall business success.

Essential Duties and Responsibilities

Customer Service

Serve as the primary point of contact for assigned customer accounts.
Process customer orders, revisions, and inquiries accurately and efficiently.
Communicate order status, lead times, delivery schedules, and potential delays.
Build and maintain strong customer relationships through professional and responsive service.
Resolve customer concerns and issues while coordinating solutions with internal departments.
Review customer forecasts and demand changes to support production planning.
Ensure customer requirements, specifications, and expectations are clearly communicated to operations.

Production Planning & Scheduling

Develop and maintain production schedules based on customer demand, capacity, and material availability.
Coordinate with manufacturing, purchasing, shipping, and quality departments to ensure timely order fulfillment.
Monitor production progress and adjust schedules to address changing priorities.
Analyze workload and capacity to optimize production efficiency and resource utilization.
Review inventory levels and material requirements to support production plans.
Identify potential bottlenecks and proactively implement corrective actions.
Maintain accurate planning data within ERP/MRP systems.

Order Management

Enter and manage customer orders in ERP systems.
Review purchase orders for accuracy, pricing, delivery requirements, and specifications.
Coordinate engineering changes, revisions, and special customer requests.
Track open orders and ensure commitments are met.
Generate and maintain reports related to order status, production schedules, and customer performance metrics.

Continuous Improvement

Participate in process improvement initiatives focused on customer satisfaction and operational efficiency.
Recommend improvements to planning, scheduling, and communication processes.
Support company goals related to on-time delivery, quality, productivity, and customer retention.

Qualifications

Required

Associate or bachelor’s degree
5+ years of experience in manufacturing planning, scheduling, customer service, or a related role.
Strong understanding of manufacturing processes and production flow.
Experience working with ERP/MRP systems.
Proficiency in Microsoft Office, particularly Excel.
Excellent organizational, time management, and multitasking abilities.
Strong verbal and written communication skills.
Ability to analyze data and make informed decisions under changing conditions.

Preferred

Experience in metal fabrication, machining, welding, or sheet metal manufacturing environments.
Knowledge of lean manufacturing principles.
Experience with demand forecasting and inventory management.
Familiarity with JobBOSS, TRAMS, or similar manufacturing software systems.
CPIM certification from ASCM (formerly APICS).

Key Competencies

Customer Focus
Production Planning & Scheduling
Problem Solving
Attention to Detail
Communication
Prioritization
Decision Making
Team Collaboration
Analytical Thinking
Adaptability

Physical Requirements

Ability to sit, stand, and walk throughout the workday.
Frequent use of computers and office equipment.
Occasional visits to the manufacturing floor requiring the use of appropriate PPE.

Pay: From $70,000.00 per year

Benefits:

401(k)
401(k) matching
Dental insurance
Health insurance
Health savings account
Life insurance
Paid time off
Retirement plan
Vision insurance

Work Location: In person

Quick Apply

Refine Your Search

customer support representative jobs in beaver dam wi

Production Planner/Customer Service Representative

Trainee - Customer Service Representative (Hartford, WI)

Medical Equipment Customer Service Representative

Related jobs to explore

Explore jobs in cities nearby

I want to receive the latest job alert for customer support representative in beaver dam wi

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected