Top 16 Help desk analyst Jobs in Beaverton, Or

Tech Support Specialist I - Remote Opportunity!
KinderCare Education —Beaverton, OR
- Overtime
- Remote
- Spanish
- English
- Windows
- Health insurance
- Dental insurance
Desktop Support Analyst
Western Pacific Building Materials Inc —Portland, OR
- $65,000 - $75,000 a year
- Mid-level
- Office
- Windows
Quick Apply
6d
EHR Support Coordinator
NEIGHBORHOOD HEALTH CENTER —Tigard, OR
- $25.02 - $32.54 an hour
- Full-time
- Hybrid work
- Pass drug screening
- Office
- Ability to sit for extended periods
- Paid holidays
- Disability insurance
Quick Apply
Programmer Analyst I
University of Portland —Portland, OR
- $64,562 a year
- Weekends as needed
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Disability insurance
- Health insurance
14d
IT Technical Analyst
Columbia Distributing —Wilsonville, OR
- $23 - $25 an hour
- Overtime
- Mid-level
- Analysis skills
- Travel
- Paid holidays
- Health insurance
Quick Apply
22h
Application Engineer
Oregon Health & Science University —Portland, OR
- $107,359 - $162,570 a year
- Full-time
- Computer science
- Computer Science
- Customer service
- Paid holidays
- Health insurance
4h
Data Analyst - Non-Profit Social Services
TRANSITION PROJECTS INC —Portland, OR
- $72,800 - $83,200 a year
- Full-time
- Computer Science
- Word processing
- Computer literacy
Quick Apply
IT Technology Coach
Davis Wright Tremaine LLP —Portland, OR
- Full-time
- Mid-level
- Windows
- 3 years
- Commuter assistance
- Dental insurance
Infrastructure Business Systems Analyst
CEDENT —Portland, OR
- Night shift
- Mid-level
- Microsoft Office
- Analysis skills
Senior Business Systems Analyst - Hybrid
Radius Recycling, Inc. —Portland, OR
- $130,000 - $140,000 a year
- Weekends as needed
- Hybrid work
- Background check
- 18 years or older
- Pass drug screening
- Work from home
Quick Apply
Help Desk Technician
Driveway Finance Corporation —Tigard, OR
- $60,000 - $85,000 a year
- Full-time
- 18 years or older
- Word processing
- Office
- Employee stock purchase plan
- Paid holidays
Quick Apply
2d

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Desktop Support Analyst
Western Pacific Building Materials Inc —Portland, OR
Manages help desk calls and service requests in a timely and accurate manner. Front-line customer support, providing technical support to end-users via…
$65,000 - $75,000 a year
Quick Apply
6d
Technical Support Analyst II
Weyerhaeuser —Longview, WA
Three plus years’ experience in technical administration of PCs, Printers, Servers, with demonstrated broad-based technical abilities.
$82,533 - $123,800 a year
7d

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Help Desk Analyst
DWYER INSTRUMENTS, LLC —Westerville, OH
This role is responsible for process management of the finest end-user experience, acting as the final point of contact to provide proactive and requested…
$22 - $29 an hour
Quick Apply
6d
Help Desk Support Specialist
Franklin International —Columbus, OH
Maintains computer, fax, and phone system functionality by responding to user calls, emails or chat requests for support in compliance with company policy.
Quick Apply

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Tech Support Specialist I - Remote Opportunity!

KinderCare Education -
Beaverton, OR

Apply Now

Job Details

Full-time

Benefits

Health insurance
Dental insurance
Paid time off
Employee assistance program
Vision insurance

Qualifications

High school diploma or GED

Full Job Description

Futures start here. Where first steps, new friendships, and confident learners are born. At KinderCare Learning Companies, the first and only early childhood education provider recognized with the Gallup Exceptional Workplace Award, we offer a variety of early education and child care options for families. Whether it’s KinderCare Learning Centers, Champions, or Crème de la Crème, we build confidence for kids, families, and the future we share. And we want you to join us in shaping it—in neighborhoods, at work, and in schools nationwide.

At KinderCare Learning Companies, you’ll use your skills and expertise to support the work (and fun) that happens in our sites and centers every day. From marketers and strategists to financial analysts and data engineers, and so much more, we’re all passionate about crafting a world where children, families, and organizations can thrive.

Are you passionate about creating a positive customer experience? Do you have the right mix of soft skills and technical know-how to effectively resolve customers' concerns? Do you have a track record of providing fast and accurate technical assistance? Are you a stickler for a well-documented support case and keeping customers up to date?

KinderCare is searching for a passionate and energetic team member for its Technical Support team. In this role, you will have a unique opportunity to positively transform and improve KinderCare’s IT services while you delight your customers. You are the ideal team member if you are passionate about customer experience and service, love solving technical issues, are a clear and positive communicator, and excel at building meaningful relationships with your customers. As a Tech Support Specialist, you will act as the single point of contact for our employees, escalating to the appropriate teams when needed. You will interact with your customers via phone, email, chat, and remote desktop support tools as needed.

Responsibilities:

Serve as the front line of support for KinderCare's Corporate and Field employees via phone support, ticketing system, and email
Transform the interaction with our customers with emotional intelligence, compassion, and a determination to resolve their technical issues in a timely manner
Respond to customer issues and see problems through to resolution
Diagnose and troubleshoot technical issues related to hardware, software, account maintenance, and connectivity
Track and document issues until they are fully resolved, providing timely and accurate updates to customers along the way
Properly escalate unresolved issues to appropriate internal teams (e.g., Network, Development)
Prioritize and lead several open issues at one time
Participate in building a robust knowledge base, authoring content, maintaining existing content, and promoting the use of self-service to employees

Qualifications:

High School Diploma or equivalent, 2 or 4-year college degree a plus
1-2 years of experience providing technical customer service support via phone and email
Experience supporting technical systems such as Windows, Mac OS, laptops, mobile devices, and business applications
Superb customer service skills and desire to help others
Outstanding written and verbal English communication skills using phone, email correspondence, and chat
Excellent organizational and time management skills
Proven growth experience showing a background of taking on new challenges and driving their success
Ability to work in a fast-paced environment and lead time efficiently to achieve deadlines
Intermediate MS Office skills, capable of running multiple applications and windows simultaneously on a computer
Occasional flexibility with schedules and occasional overtime
Phenomenal teammate and team-player
Experience working within IT Service Desk tools, such as ServiceNow
Bilingual: English & Spanish a plus

#LI-REMOTE

Our benefits meet you where you are. We’re here to help our employees navigate the integration of work and life:

Know your whole family is supported with discounted child care benefits.

Breathe easy with medical, dental, and vision benefits for your family (and pets, too!).
Feel supported in your mental health and personal growth with employee assistance programs.
Feel great and thrive with access to health and wellness programs, paid time off and discounts for work necessities, such as cell phones.
… and much more.

We operate research-backed, accredited, and customizable programs in more than 2,000 sites and centers across 40 states and the District of Columbia. As we expand, we’re matching the needs of more and more families, dynamic work environments, and diverse communities from coast to coast. Because we believe every family deserves access to high-quality child care, no matter who they are or where they live. Every day, you’ll help bring this mission to life by building community and delivering exceptional experiences. And if you’re anything like us, you’ll come for the work, and stay for the people.

KinderCare Learning Companies is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, national origin, age, sex, religion, disability, sexual orientation, marital status, military or veteran status, gender identity or expression, or any other basis protected by local, state, or federal law.

Job Posting End Date : 2026-09-24

Apply Now

Refine Your Search

help desk analyst jobs in beaverton, or

Tech Support Specialist I - Remote Opportunity!

Desktop Support Analyst

EHR Support Coordinator

Programmer Analyst I

IT Technical Analyst

Application Engineer

Data Analyst - Non-Profit Social Services

IT Technology Coach

Infrastructure Business Systems Analyst

Senior Business Systems Analyst - Hybrid

Help Desk Technician

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