Top 88 Customer service manager Jobs in Beaverton Or

Senior Manager, Insurance Services
First Technology Federal Credit Union —Hillsboro, OR
- $99,621 - $114,618 a year
- Email
- 6 years
- Office
- High school diploma or GED
- Paid holidays
- Health insurance
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Service Supervisor
Cintas —Portland, OR
- Full-time
- Mid-level
- High school diploma or GED
- Driver's License
- Profit sharing
- AD&D insurance
Customer Support Manager - Americas
Tomra —Portland, OR
- $110,208 - $137,760 a year
- Full-time
- Remote
- 8 years
- Driving
- Travel
- Paid parental leave
- Health insurance
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Senior Manager, Customer Support
NAVEX —Lake Oswego, OR
- $125,000 a year
- Full-time
- Hybrid work
- 3 years
- Analysis skills
- Mentoring
Senior Private Client Services Manager
Gallagher —Lake Oswego, OR
- $78,500 - $130,500 a year
- Full-time
- High school diploma or GED
- Supervising experience
- Bachelor's degree
- Paid parental leave
- Health savings account
Director, Customer Service
Reser's Fine Foods, Inc. —Beaverton, OR
- Full-time
- Oracle
- 5 years
- Office
- AD&D insurance
- Paid holidays
Quick Apply
10d
Manager Medical Customer Service
Moda Health —Milwaukie, OR
- $78,911.43 - $98,639.28 a year
- Overtime
- Hybrid work
- Mid-level
- Office
- Bachelor's degree
- Paid holidays
- Health insurance
Quick Apply
2d
Senior Client Manager
Gallagher Benefit Services —Lake Oswego, OR
- Full-time
- Writing skills
- High school diploma or GED
- Supervising experience
Manager, Sales and Customer Service
Macy’s —Tigard, OR
- $56,300 - $93,700 a year
- Weekends as needed
- Heavy lifting
- Merchandising
- Mid-level
- Store discount
- Paid holidays
9d
Commercial Service Manager/ess
Gallagher —Portland, OR
- $63,500 - $106,500 a year
- Full-time
- Remote
- 5 years
- Mid-level
- High school diploma or GED
- Paid parental leave
- Health savings account
9d
Customer Success Manager
Franklin Electric —Tualatin, OR
- Full-time
- 5 years
- Residential
- Bachelor's degree
- Paid parental leave
- Paid holidays
Quick Apply
Director of Customer Service - State Farm Agent Team Member
Chip Mcphee - State Farm Agent —Portland, OR
- $50,000 - $65,000 a year
- Full-time
- Hybrid work
- Mid-level
- Supervising experience
- Leadership
- Profit sharing
- Health insurance
Quick Apply
Service Team Lead
Nova Ltd. —Hillsboro, OR
- $120,000 - $148,000 a year
- 3 years
- Supervising experience
- Continuous improvement
Quick Apply
Customer Service Manager - State Farm Agent Team Member
Chip Mcphee - State Farm Agent —Portland, OR
- $40,000 - $59,700 a year
- Full-time
- Hybrid work
- Mid-level
- Communication skills
- Health insurance
- Paid time off
Quick Apply
Director, Customer Service
ConMet —Vancouver, WA
- $148,000 - $255,000 a year
- Full-time
- 5 years
- Office
- Analysis skills
- Paid holidays
- Health insurance
Quick Apply
4d
Client Services Associate Project Manager
Epiq Systems, Inc. —Beaverton, OR
- $70,000 - $74,809 a year
- Full-time
- Remote
- Mid-level
- Analysis skills
- Bachelor's degree
6d
Senior Commercial Lines Client Service Manager (Construction)
Gallagher —Portland, OR
- $78,500 - $130,500 a year
- Full-time
- Remote
- High school diploma or GED
- Bachelor's degree
- Mentoring
- Paid parental leave
- Health savings account
9d
Customer Service Manager - State Farm Agent Team Member
Anthony Kondos - State Farm Agent —Portland, OR
- $60,000 - $85,000 a year
- Full-time
- Spanish
- Sales
- English
- Paid holidays
- Health insurance
Quick Apply
Senior Field Support Supervisor
KLA —Hillsboro, OR
- $81,300 - $138,200 a year
- Full-time
- 3 years
- Team management
- Smartphone
- Employee stock purchase plan
- Paid holidays
9d
Sr. Mgr, Field Service
Lam Research —Hillsboro, OR
- 6 years
- Bachelor's degree
- Experience equivalent to degree accepted

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customer service manager jobs near beaverton or

Senior Manager, Insurance Services

First Technology Federal Credit Union -
Hillsboro, OR

Quick Apply

Job Details

Full-time
$99,621 - $114,618 a year

Benefits

Paid holidays
Health insurance
Dental insurance
Paid time off
Vision insurance
401(k) matching

Qualifications

Casualty insurance experience
Team member evaluation
Experience at insurance agencies
Employee relationship building
Performance feedback (performance evaluation method)
High school diploma or GED
Team development
Insurance regulation
Industry knowledge of financial regulations
Leading team collaboration initiatives
Productivity software
Business management
Insurance sales
Senior leadership

Full Job Description

Description

The Senior Manager, Insurance Services leads a team of Licensed Servicing Agents and Insurance Associates. This position oversees and manages the daily operations of the department and ensure that procedures and practices are in alignment with credit union expectations.

Here’s what you can expect from the job and what you need to be successful:

What You'll Do:

Lead a team of high-performing and engaged employees through effective people leadership practices including regular communication of performance expectations and feedback to employees to maintain high team performance; provide coaching and corrective action as required; actively support employee professional growth and development
Consistently analyze, measure, and track service agent performance through established metrics
Develop strategies to optimize policy retention and cross-sale of additional insurance products
Foster educational approach of insurance concepts within Insurance Services team
Lead new agent training and oversee the onboarding process of new service agents
Meet established department goals (including annual policy retention); update leader on all major projects, employee issues and goal progress
Develop, coordinate, maintain and enforce systems, policies, procedures and productivity standards in partnership with other business units
Recognize and mitigate risk within department
Maintain positive and constructive relationships with insurance carriers and vendors

Essential Skills:

Minimum of 6 years’ experience in an independent Property & Casualty insurance agency with an emphasis on member-focused sales and service functions; including a minimum of 2 years in a leadership role
Proven track record as an insurance agent, preferably with an independent personal line’s agency
Experience with First Tech’s major insurance carriers
Ability to work autonomously, to manage time effectively and prioritize work appropriately to meet deadlines
Ability to establish and maintain strong relationships with internal stakeholders
Proven people management and development skills, adept at providing frequent and valuable performance feedback to develop and build employees
Broad knowledge of the laws and regulations regarding personal lines insurance products
Familiarity with EZ Lynx
Working knowledge of Microsoft Office Suite
Certification/License: Active resident Property & Casualty required, and Life Insurance licenses preferred
Minimum Education: High School Diploma; Bachelor’s degree (preferably in Business Administration or other related fields of study) is preferred

Location: Hillsboro Corporate Office - Hillsboro, OR 97124 (HYBRID)

Target Compensation for Hillsboro, OR: $99,621 - $114,618 annually + monthly incentives

Who We Are:

What makes First Tech different? Click here to learn more!

Every great journey begins with a bold idea—and ours is no different. First Tech and DCU were founded on the belief that financial solutions should put people first. That belief has fueled decades of innovation and service, rooted in the tech sector and expanding to support members from all walks of life.

Employees are eligible for:

Traditional medical, dental, and vision coverage
Generous 401(k) match
Paid Time Off: - You’ll accrue up to 15 days in your first year. In addition, you’ll receive 40 hours of sick time and 3 personal days, which refresh annually
Paid federal holidays
Special employee pricing on lending products such as mortgage, auto, and personal loans (eligibility subject to standard account requirements and underwriting criteria

Employment Statements:

First Tech is an equal opportunity employer, and we value diversity, inclusion, and equity at our company. We evaluate qualified applicants without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

If you’re applying for a job and need a reasonable accommodation for any part of the employment process, please send an email to [email protected] and let us know the nature of your request and contact information. Please note that only those inquiries concerning a request for reasonable accommodation will be responded to from this email address

First Tech is not currently offering Visa transfer or sponsorship for this position

#FTHP

Who We Are:

What makes First Tech different? Click here to learn more!

Every great journey begins with a bold idea—and ours is no different. First Tech and DCU were founded on the belief that financial solutions should put people first. That belief has fueled decades of innovation and service, rooted in the tech sector and expanding to support members from all walks of life.

Employees are eligible for:

Traditional medical, dental, and vision coverage
Generous 401(k) match
Paid Time Off: You'll accrue up to 15 days in your first year. In addition, you'll receive 40 hours of sick time and 3 personal days, which refresh annually
Paid federal holidays
Special employee pricing on lending products such as mortgage, auto, and personal loans (eligibility subject to standard account requirements and underwriting criteria)

Employment Statements:

First Tech is an equal opportunity employer, and we value diversity, inclusion, and equity at our company. We evaluate qualified applicants without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

If you're applying for a job and need a reasonable accommodation for any part of the employment process, please send an email to [email protected] and let us know the nature of your request and contact information. Please note that only those inquiries concerning a request for reasonable accommodation will be responded to from this email address.

First Tech is not currently offering Visa transfer/sponsorship for this position.

Quick Apply

Refine Your Search

customer service manager jobs in beaverton or

Senior Manager, Insurance Services

Service Supervisor

Customer Support Manager - Americas

Senior Manager, Customer Support

Senior Private Client Services Manager

Director, Customer Service

Manager Medical Customer Service

Senior Client Manager

Manager, Sales and Customer Service

Commercial Service Manager/ess

Customer Success Manager

Director of Customer Service - State Farm Agent Team Member

Service Team Lead

Customer Service Manager - State Farm Agent Team Member

Director, Customer Service

Client Services Associate Project Manager

Senior Commercial Lines Client Service Manager (Construction)

Customer Service Manager - State Farm Agent Team Member

Senior Field Support Supervisor

Sr. Mgr, Field Service

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