Top 145 Customer service representative Jobs in Becker Mn

Account Services Specialist
Reliable Premium Management —Waite Park, MN
- $22 - $24 an hour
- Full-time
- Hybrid work
- Microsoft Excel
- Microsoft Outlook
- No experience needed
- AD&D insurance
- Disability insurance
Quick Apply
13d
Dispatcher - Customer Service Rep
Augusta Plumbing & Heating —Saint Cloud, MN
- From $25 an hour
- Full-time
- Administrative experience
- High school diploma or GED
- 1 year
- Health savings account
- Paid holidays
Quick Apply
4d
Support Associate (Spanish Bilingual)
Preferred Credit, Inc. —Saint Cloud, MN
- $21.00 - $24.25 an hour
- Part-time
- Background check
- Spanish
- English
- Paid training
- Paid parental leave
Bank Teller/Customer Service Representative
American National Bank of Minnesota —Saint Cloud, MN
- From $18 an hour
- Full-time
- Office
- In-person
- Entry level
- Health savings account
- Health insurance
Quick Apply
Customer Service/ Billing Specialist
Finken Water Treatment, Plumbing, Heating & Cooling —Saint Cloud, MN
- $18 - $24 an hour
- Full-time
- Background check
- Customer service
- ERP systems
- Health insurance
- Dental insurance
Quick Apply
Install Coordinator
One Hour Heating & Air Conditioning of Ramsey, MN —Ramsey, MN
- $25 - $35 an hour
- Full-time
- Mid-level
- Computer skills
- Communication skills
- Paid holidays
- Disability insurance
Quick Apply
Inside Sales Representative Support
Graybar Electric Company, Inc. —Saint Cloud, MN
- $21 an hour
- Full-time
- High school diploma or GED
- Associate's degree
- 2 years
- Profit sharing
- Paid holidays
Quick Apply
Customer Success Onboarding Specialist
Reliable Premium Management —Waite Park, MN
- $22 - $24 an hour
- Full-time
- Hybrid work
- Microsoft Excel
- Microsoft Outlook
- No experience needed
- AD&D insurance
- Disability insurance
Quick Apply
5d
Customer Experience Associate
Microbiologics Inc —Saint Cloud, MN
- $20.00 - $22.35 an hour
- Full-time
- Background check
- Pass drug screening
- Business
- Health savings account
- Disability insurance
Quick Apply
2d
Office Representative
Amy Chmielewski Agency Inc. —Becker, MN
- $40,000 - $50,000 a year
- Full-time
- No experience needed
- Office
- Administrative experience
- Paid time off
- Opportunities for advancement
Quick Apply
Customer Success Representative
Marco Technologies —Saint Cloud, MN
- $19.10 - $27.70 an hour
- High school diploma or GED
- Associate's degree
- Communication skills
OPERATIONS & CLIENT SERVICES COORDINATOR
Fairline Services, LLC —Anoka, MN
- $22 - $28 an hour
- Part-time
- Hybrid work
- Google Workspace
- Mid-level
- Office
- Health insurance
- Dental insurance
Quick Apply
Customer Support Specialist
Buyers Edge Platform, LLC —Becker, MN
- Mid-level
- Food service experience
- Communication skills
- Health insurance
- Flexible spending account
Quick Apply
Receptionist/Call Center
CORNERSTONE AUTO GROUP —Elk River, MN
- $18 - $20 an hour
- Full-time
- Background check
- Pass drug screening
- High school diploma or GED
- Paid training
- Wellness program
Quick Apply
14d
First Ring BDC
Motor Works Auto —Waite Park, MN
- $18 - $21 an hour
- Full-time
- Computer literacy
- Computer skills
- Entry level
- Paid training
- Health insurance
Quick Apply
10d
Customer Care Specialist - Call Center
Motor Works Auto —Waite Park, MN
- $18 - $21 an hour
- Full-time
- Computer literacy
- Computer skills
- Entry level
- Paid training
- Health insurance
Quick Apply
Customer Service Representative - Associate
Graco —Dayton, MN
- $18.46 - $32.26 an hour
- Full-time
- Hybrid work
- Computer literacy
- High school diploma or GED
- US work authorization
- Employee stock purchase plan
- Health insurance
Licensed Insurance Representative
Amy Chmielewski Agency Inc. —Becker, MN
- $40,000 - $50,000 a year
- Full-time
- Hospitality
- Office
- Communication skills
- Paid time off
- Opportunities for advancement
Quick Apply
Automotive Customer Service Advisor
Motor Works Auto —Big Lake, MN
- $65,000 - $90,000 a year
- Full-time
- Team management
- 1 year
- Entry level
- Health insurance
- Dental insurance
Quick Apply
Account Manager Client Services
Paladin Envirotech —Saint Cloud, MN
- $70,000 - $85,000 a year
- Full-time
- Background check
- Microsoft Outlook
- ERP systems
- Health insurance
- Dental insurance
Quick Apply

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Account Services Specialist

Reliable Premium Management
Waite Park, MN

Quick Apply

Job Details

Full-time
$22 - $24 an hour
13 days ago

Benefits

AD&D insurance
Disability insurance
Health insurance
Dental insurance
401(k)
Paid time off
401(k) 4% Match
Vision insurance
401(k) matching

Qualifications

Teamwork
Microsoft Excel
Email customer support
Microsoft Outlook
Phone communication
Incident Escalation
Continuous improvement
Attention to detail
Data accuracy checks
Escalation handling
Email support
Quality data entry
Client interaction via phone calls
Customer data entry

Full Job Description

Location: Waite Park, MN | Full-Time | Non-Exempt | In-office/Hybrid (4 days in office, 1 day remote available 90 days after start date)

Pay: $22 - $24/hour

Role Mission

This role exists to accurately process premium billing, payroll data, and invoices, and to serve as a responsive, knowledgeable point of contact for customers by phone and email — protecting the accuracy and trust that customers, agents, and payroll providers place in RPM every day.

Role Summary

The Account Services Specialist at Reliable Premium Management is responsible for accurately processing premium billing, payroll data, and invoices, while serving as a responsive, knowledgeable point of contact for customers by phone and email. This role is built for someone who's detail-oriented, organized, and comfortable balancing structured guidance with good judgment — someone who takes pride in getting the data right and making every customer interaction feel easy.

This role works closely with the Manager, Account Services and Senior Account Services Specialists, partners with the Customer Success and Premium Review Services teams, and works directly with customers and payroll providers, to help deliver RPM's promise of an accurate, stress-free experience every time.

This is a full-service version of the role: instead of handing customers between teams, you'll own the relationship end to end — the data behind the scenes and the conversation on the phone or in their inbox. No experience with our systems is required going in; you'll receive hands-on training on Dex, RPM's in-house platform, alongside the Playbooks and SOPs that support you in the moment.

If you're energized by solving a data puzzle, and you believe a great customer experience starts with getting the details right, this role was built for you.

What Success Looks Like

You know you're succeeding when:

Worklist items and invoices are processed accurately and on time
Payroll and premium billing data entry is consistently accurate
Customer calls and emails are answered promptly, keeping customers informed and confident
Playbook and SOP guidance is used appropriately, with escalations raised before they become overdue

Key Responsibilities

Premium Billing & Payroll Processing

Accurately compile, enter, and process payroll data, premium billing data, and invoices in RPM systems
Manage worklist items and resolve processing questions using Playbooks and SOPs — using judgment to know when a situation calls for structured guidance versus a more tailored response
Support customers across multiple payroll providers, adapting to differences in each workflow
Use existing templates, reports, and standards to complete tasks efficiently and consistently

Customer Communication

Respond to customer calls (inbound and outbound) and emails promptly and professionally
Educate customers and payroll providers as needed, communicating RPM's process clearly and building confidence at every touchpoint
Escalate to a Senior or Manager when a situation falls outside existing Playbooks and SOPs

Collaboration & Continuous Improvement

Collaborate with teammates to share knowledge and cover workload during PTO or other absences
Identify and suggest opportunities to streamline daily processing tasks

Who Thrives in This Role

This role is ideal for someone who:

Is detail-oriented and comfortable with high-volume data entry
Is comfortable following a Playbook until judgment says a situation needs something different
Communicates clearly and calmly with customers by phone and email
Takes pride in owning the full customer relationship — not just the piece of it that lands on their desk

RPM Culture Principles (How This Role Shows Up)

Own the Outcome

Treats the accuracy of every invoice and account like it's personally on you — not just a box to check.

Get Curious

Looks for the reason behind a processing question instead of just resolving it and moving on.

Win Together

Works closely with Payment Operations, Customer Success, Premium Review Services, and teammates to keep every account on track.

Physical Demands

Extended periods of sitting at a desk
Extended periods of computer, keyboard, and screen use
Ability to communicate clearly by phone and email for extended periods
Primarily sedentary work in an office setting
Minimal lifting

What We Offer

Hands-on training on Dex, RPM's in-house platform — no prior experience needed
Quarterly bonus program
100% employer-paid medical, dental, vision, life, AD&D, and short-term disability insurance
401(k) with 4% company match
Competitive paid time off
Two paid 15-minute rest breaks daily, plus a paid 30-minute meal break
Flexibility and trust to manage your work
A unique, people-centered culture rooted in ownership, transparency, and learning
Growth opportunities as the company scales

Requirements

Core Capabilities

Strong attention to detail
Sound judgment — knowing when to follow the Playbook and when to escalate
Clear, calm communication, including by phone and email
Comfort with data entry and resolving discrepancies
General comfort with technology — able to pick up new systems and tools independently, including in-house/proprietary platforms (Dex) beyond standard Microsoft Office Suite

Experience & Background

Prior experience in a customer-facing or data-entry-heavy role such as customer service, insurance operations, payroll administration, or similar
Comfort with Microsoft Office Suite (Outlook, Word, Excel); experience with Dex or similar systems is a plus (training provided)
Experience working across multiple systems or providers, adapting to varying formats and workflows

Preferred/Highly Desirable

Experience in insurance, workers' compensation, or a related service industry
Experience with high-volume phone and email customer communication

Equal Employment Opportunity Statement

Reliable Premium Management (RPM) is an equal opportunity employer and is committed to creating a diverse and inclusive workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by applicable law. RPM is committed to providing reasonable accommodations to qualified individuals with disabilities throughout the hiring process and employment.

Pay: $22.00 - $24.00 per hour

Benefits:

401(k)
401(k) matching
Dental insurance
Health insurance
Paid time off
Vision insurance

Application Question(s):

Are you authorized to work in the United States without sponsorship?
Are you able to work on-site in Waite Park, MN
What is your desired compensation?
Are you comfortable working in a regulated industry where accuracy and compliance are critical?

Work Location: In person

Quick Apply

Refine Your Search

customer service representative jobs in becker mn

Account Services Specialist

Dispatcher - Customer Service Rep

Support Associate (Spanish Bilingual)

Bank Teller/Customer Service Representative

Customer Service/ Billing Specialist

Install Coordinator

Inside Sales Representative Support

Customer Success Onboarding Specialist

Customer Experience Associate

Office Representative

Customer Success Representative

OPERATIONS & CLIENT SERVICES COORDINATOR

Customer Support Specialist

Receptionist/Call Center

First Ring BDC

Customer Care Specialist - Call Center

Customer Service Representative - Associate

Licensed Insurance Representative

Automotive Customer Service Advisor

Account Manager Client Services

I want to receive the latest job alert for customer service representative in becker mn

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