Top 59 Desktop support technician Jobs in Bedford, Ma

Onsite Senior Technician
Custom Computer Specialists —Boston, MA
- $50,000 - $65,000 a year
- Full-time
- Microsoft Excel
- Mid-level
- Office
- Paid holidays
- Disability insurance
Quick Apply
Support Engineer/Field Technician
Velonex Technologies —Boston, MA
- $30 - $34 an hour
- Full-time
- Hybrid work
- Google Workspace
- Ability to walk for extended periods
- Mid-level
- Mileage reimbursement
- Health insurance
Quick Apply
Desktop Support Technician
MathWorks —Natick, MA
- $70,800 a year
- Hybrid work
- Computer Science
- Bachelor of Science
- Mid-level
9h
Service Desk Technician
American Operations Corporation —Hanscom AFB, MA
- $64,000 a year
- Full-time
- Microsoft Outlook
- Mid-level
- Office
- AD&D insurance
- Disability insurance
Quick Apply
13d
Onsite Desktop Support / Helpdesk Technician
SRS Real Estate Partners —Waltham, MA
- $62,000 - $73,500 a year
- Full-time
- Mid-level
- Office
- Organizational skills
2d
Help Desk Technician
Centuria —Hanscom AFB, MA
- Full-time
- Background check
- Microsoft Outlook
- Mid-level
Quick Apply
IT Support Technician II
Jabil Circuit —Devens, MA
- $26.30 - $47.36 an hour
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Mid-level
- Paid parental leave
- Employee stock purchase plan
6d
Desktop Support Technician
Leader Bank —Arlington, MA
- $50,000 - $70,000 a year
- Weekends as needed
- Computer Science
- Mid-level
- Office
- Wellness program
- Paid holidays
Quick Apply
Help Desk Support III
First Technology Federal Credit Union —Chelmsford, MA
- $28.40 - $34.15 an hour
- Email
- Office
- High school diploma or GED
- Analysis skills
- Paid holidays
- Health insurance
Quick Apply
7d
Senior Desktop Support Technician
Leader Bank —Arlington, MA
- $80,000 - $105,000 a year
- Weekends as needed
- Computer Science
- Mid-level
- Office
- Wellness program
- Paid holidays
Quick Apply
DESKTOP SUPPORT TECHNICIAN
Ci Design, Inc. —Boston, MA
- $55,000 a year
- Weekends as needed
- Office
- Residential
- Communication skills
- Commuter assistance
- Paid holidays
Quick Apply
IT Support Technician
Framingham Public Schools —Framingham, MA
- $27.32 - $29.04 an hour
- Full-time
- School experience
- Classroom
- Google Workspace
IT Support Technician
VulcanForms Inc. —Devens, MA
- $21.50 - $42.11 an hour
- Full-time
- System design
- Mid-level
- High school diploma or GED
- Health insurance
- Dental insurance
Quick Apply
Service Desk Technician
Wolf & Company, P.C. —Boston, MA
- $55,000 - $65,000 a year
- Full-time
- Hybrid work
- Computer science
- Microsoft Excel
- Microsoft Outlook
- 401(k)
3d
Network Technician
Mass General Brigham Incorporated —Boston, MA
- $19.81 - $28.30 an hour
- Full-time
- Computer literacy
- High school diploma or GED
- Experience equivalent to degree accepted
- Opportunities for advancement
Quick Apply
Desktop Technician
Melrose Public Schools —Melrose, MA
- From $54,000 a year
- Full-time
- School experience
- Google Workspace
- Computer science
Desktop PC Imaging Technician in Tewksbury, MA
Virtual Service Operations —Tewksbury, MA
- $17 - $25 an hour
- Temporary
- Ability to walk for extended periods
- Writing skills
- Ability to climb stairs
- Health insurance
Desktop Support Technician
Ovation Workplace Services Inc —Waltham, MA
- $45,000 - $58,000 a year
- Weekends as needed
- Computer Science
- Office
- Ability to lift 50 pounds
Quick Apply
Lab Computing Technician
Zifo —Waltham, MA
- $60,000 - $65,000 a year
- Full-time
- Microsoft Outlook
- Mid-level
- Windows
- Health insurance
- Dental insurance
Quick Apply
IT Support Technician
TruNorth Bank —Peabody, MA
- $25.75 - $29.00 an hour
- On call
- Computer science
- Computer Science
- Bachelor of Science
4h

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desktop support technician jobs near bedford, ma

Onsite Senior Technician

Custom Computer Specialists -
Boston, MA

Quick Apply

Job Details

Full-time
$50,000 - $65,000 a year

Benefits

Paid holidays
Disability insurance
Health insurance
On-site gym
Dental insurance
Flexible spending account
Tuition reimbursement
Vision insurance
401(k) matching
Gym membership
Life insurance

Qualifications

Customer communication
In-person customer service

Full Job Description

We are a growing IT company; a great place to start and grow your career!

CCS is a leading technology consulting firm providing best in class solutions to our clients for over 45 years. Expressed simply in our tagline – Right People, Right Results, Right Careers! Our philosophy is, in fact, an obsession that drives our behavior, our culture and our work. It's why we put tremendous emphasis on hiring individuals that embody the principles that align with our obsession. We continue to successfully provide network integration, support services, products solutions, and applications services to our valued clients in the northeast. Our focus is simple...our goal is to make technology easy and to help our clients use it as effectively as possible.

OVERVIEW

CCS is looking to hire an On-Site Senior Technician to be an integral part of our Onsite Services Team whose function is to provide full time, on-site, end user support for a Boston, Massachusetts based client. CCS is looking for an individual who will contribute to the company's overall success by providing exceptional client support with high levels of satisfaction in a technically diverse environment.

Salary Range: $50,000 - $65,000

What You'll Do:

Providing premium, white-glove deskside support to client end users.
Oversee and maintain the ticketing system to ensure efficiency and organization.
Manage inbound tickets from initiation to resolution, ensuring timely and effective support.
Provide in-person support for end-user devices, including computers, printers, fax machines, and other peripherals.
Provide end-user training as needed.
Ensure reliable network access and connectivity by providing support and troubleshooting as needed.
Troubleshoot and resolve issues with faulty operating systems and applications.
Perform installation, configuration, deployment and troubleshooting of desktop computers and peripherals
Maintaining knowledge of current IT technologies and trends.
Perform new staff workstation configuration, specification, installation including workstation repairs, sending devices out for warranty and working with Manufacturers' repair technicians
Routine maintenance of short-throw projectors and document cameras including replacing bulbs, cleaning filters and troubleshooting
Cabling coordination and supervision for any new/replacement low-voltage cabling work
Daily status updates and monthly reporting of all IT activities
Printer administration, configuration, specification, and troubleshooting
VOIP and telecoms administration, configuration, specification, and troubleshooting
Networked bell and intercom administration, configuration, specification, and troubleshooting
Provide support for client applications, including Microsoft Office, web browsers, Google Apps, antivirus software, and other proprietary applications and systems.
Provide support for client-provided end-user mobile phone applications, ensuring functionality and usability.
Perform additional job-related duties as assigned, demonstrating flexibility and adaptability to support business needs.
Chromebook and iPad device management including configuration of new devices and repairs
Perform Device Setup and Enrollment using Goggle Admin Console to add Chromebook into Excel's domain
Asset Tagging, if applicable
Manage the Organizational Units and applying custom policies
Pre-configuration of devices
Policy and Security Configuration
Application and Extension Management
Inventory tracking, management and reporting
End-user support
Maintenance, Power washing and Year-end procedures

What You Bring:

Effective communication skills, both verbal and written with emphasis on timely response.
Ability to communicate technical information clearly and concisely to both technical and non-technical users.
Ability to provide excellent customer service and build positive relationships with users.
Possession of strong organizational skills.
Possession of relevant industry certifications (e.g., CompTIA A+, CompTIA Network+, Microsoft certifications) preferred.
In-depth knowledge of desktop hardware components and peripherals.
Experience with various operating systems (Windows, macOS, etc.) and their administration.
Possess experience with industry-standard applications, including Microsoft Office Suite, various web browsers, antivirus software, and other essential tools.
Ability to diagnose and resolve complex hardware and software issues, including those involving networking, operating systems, and applications.
Knowledge of network protocols, configurations, and troubleshooting.
Experience with network devices (routers, switches, firewalls).
Understanding basic security concepts and practices.
Ability to manage difficult situations professionally.
Ability to work both independently and collaboratively as part of a team.
Ability to effectively manage time in a multitasking environment, ensuring efficiency and productivity.
Strong attention to detail, ensuring accuracy and precision in all tasks.
Required: 3-5 years of experience providing in-person support for end-user hardware, operating systems, and applications.
Ability to lift and move equipment weighing up to 50 lbs. independently.
Capability to transport equipment between floors and outlying buildings as needed.
Must have reliable transportation to support on-site duties and client needs.
Ability to provide on-site support during the client's working hours (8:00 AM – 4:30 PM), five days a week.
Ability and willingness to represent the CCS brand as outlined in the company handbook by maintaining professional dress, hygiene, and workplace etiquette.

CCS Offers:

Competitive salaries
Comprehensive benefits including:
- Medical and dental plans
- Company paid vision and short and long term disability plans
- Flexible spending programs including Healthcare, Dependent Care, Transit and Parking
- 401K with employer match
- Tuition reimbursement
- Onsite fitness center (or gym membership reimbursement for client or satellite based employees)
- Company paid life Insurance
- Paid holidays and vacation
- Technical certification gift card rewards program

Come experience our unique culture and see how our "right people, right results" philosophy has led to our outstanding success! We are great place to start your IT career!

EEO Statement:

Custom Computer Specialists is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. To request a reasonable accommodation to apply for this position or to enable qualified individuals with disabilities to perform essential job functions, contact [email protected] or 631-864-6699.

Quick Apply

Refine Your Search

desktop support technician jobs in bedford, ma

Onsite Senior Technician

Support Engineer/Field Technician

Desktop Support Technician

Service Desk Technician

Onsite Desktop Support / Helpdesk Technician

Help Desk Technician

IT Support Technician II

Desktop Support Technician

Help Desk Support III

Senior Desktop Support Technician

DESKTOP SUPPORT TECHNICIAN

IT Support Technician

IT Support Technician

Service Desk Technician

Network Technician

Desktop Technician

Desktop PC Imaging Technician in Tewksbury, MA

Desktop Support Technician

Lab Computing Technician

IT Support Technician

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