Top 12 Desk agent Jobs in Bedford Pa

Front Desk Agent
Omni Hotels & Resorts —Bedford, PA
- Seasonal
- Math
- Ability to stand for extended periods
- Entry level
Quick Apply
6d
Phone Operator
Omni Hotels & Resorts —Bedford, PA
- Weekends as needed
- English
- Entry level
- Resort
Quick Apply
Valet
Omni Hotels & Resorts —Bedford, PA
- Weekends as needed
- Background check
- Pass drug screening
- 21 years or older
Quick Apply
14d
Bellperson
Omni Hotels & Resorts —Bedford, PA
- Weekends as needed
- Background check
- Pass drug screening
- 21 years or older
Quick Apply
14d
Real Estate Area Leader / Sales Manager (Top Producer Track)
ADT Realty —United States
- $85,000 - $250,000 a year
- Full-time
- Management
- Real Estate License
- Senior level
- Flexible schedule
- Referral program
Quick Apply
17h

Discover related jobs

Based on your search for desk agent jobs.

Front Desk Associate
Fairfield Inn & Suites by Marriott, Bedford PA —Bedford, PA
Duties include making reservations, checking guests in and out, answering telephone, must be able to solve guests problems, answer questions about the…
$13 - $15 an hour
Quick Apply
14h
Front Desk Agent
Omni Hotels & Resorts —Bedford, PA
Ability to clearly and pleasantly communicate both verbally and in writing in English with guests, management and co-workers, both in person and by telephone.
Quick Apply
6d

Show more related jobs

Explore jobs in cities nearby

Check out jobs in cities near your current location, Columbus

Call Center Customer Service Agent
Fortuity —Columbus, OH
Fortuity provides customer service and sales support for corporate clients through engaged and professional teams of experienced agents.
$16 - $20 an hour
Quick Apply
Hotel Front Desk Agent Full and Part-Time
Courtyard Marriott Columbus OSU —Columbus, OH
Provide information to guest and visitor inquiries; coordinates all guest requests for special arrangement of services, courteously and efficiently informs…
Quick Apply
13d

Show more jobs in cities nearby

I want to receive the latest job alert for desk agent in bedford pa

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

desk agent jobs near bedford pa

Front Desk Agent

Omni Hotels & Resorts -
Bedford, PA

Quick Apply

Job Details

Seasonal
6 days ago

Qualifications

Customer communication

Full Job Description

Omni Bedford Springs Resort & Spa

Join a team where hospitality isn’t just what we do; it’s who we are. At Omni Bedford Springs Resort & Spa, we believe our associates are the heart of our success. Here, you’ll find more than just a job. You’ll discover opportunities to learn, grow, and build a lasting career with a company that values your passion and potential. As part of the Omni family, you'll enjoy comprehensive training, mentorship and pathways for advancement, all within the inspiring setting of our historic, award-winning resort.
Whether you're beginning your hospitality journey or continuing to build your expertise, Omni Bedford Springs Resort & Spa offers a workplace where you're emplowered to make a difference, and your growth is celebrated. If you're a friendly, motivated individual who takes pride in creating memorable experiences, we invite you to explore a future with us. At Omni, your career can be as remarkable as our grand historic resort itself.

Overview:
This team member will be responsible for providing a five-star welcome and departure experience to each guest, as well as, serving as ambassadors throughout the guest’s stay. Front Desk Agents make the first impression upon our guests by extending a warm welcome, providing information about the resort and local area, and offering our full range of upscale resort amenities and services to them. Front Desk Agents are also responsible for settling guest accounts upon check-out, resolving guest issues and completing special requests. They work closely with all hotel departments especially our Concierge, Bell-Door and Ideal Services teams.

Responsibilities:
Process guest check-ins and check-outs according to Omni’s Moments of Service and Standard Operating Procedures.

Empathetically listen to guest inquiries and provide appropriate responses.

Set up accurate accounts for each guest checking in according to their preferences (room type, payment, etc.).

Block rooms in the computer and follow through on designated requirements.

Pre-register designated guests and prepare key packets.

Communicate pertinent guest information to designated departments/personnel (i.e., special requests, amenity delivery).

Maintain confidentiality of all guests and hotel information.

Employ attention to detail in order to ensure security of guest room access.

Understand and execute all Omni accounting standards ensuring accurate settlement of folios, routing of charges and adjustments.

Maintain guest history files on all guests.

Accommodate room changes expediently.

Document all guest requests, complaints or problems immediately and notify designated department/personnel for resolving the situation. Follow up to ensure completion and guest satisfaction.

Issue safe deposit boxes to guests and ensure security of key.

Monitor, send and distribute guest faxes.

Generate, print and distribute daily and weekly reports.

Resolve discrepancies on the room status report with Housekeeping.

Maintain complete knowledge at all times of all hotel features/services, hours of operation, room types, numbers, layout, decor, appointments and locations, room rates, special packages and promotions.

Qualifications:
Ability to clearly and pleasantly communicate both verbally and in writing in English with guests, management and co-workers, both in person and by telephone.

Ability to accurately and efficiently input information into computer systems.

Ability to work cohesively with co-workers both within and outside of your department.

Ability to compute accurate mathematical calculations.

Ability to think clearly, quickly and make concise decisions.

Ability to prioritize, organize and follow up.

Ability to work well under pressure, dealing with many arrivals and departures within a short period of time.

Ability to stand for entire shift.

Previous customer service experience.

Previous hotel front desk experience is strongly preferred.

Previous cashiering experience is preferred.

Fluency in a foreign language is preferred.

Previous guest relations training is preferred.

Omni Hotels & Resorts is an equal opportunity/AA/Disability/Veteran employer. The EEO is the Law poster is available using the following link:
EEOC is the Law Poster.
Omni Hotels & Resorts does not discriminate on the basis of any protected category with respect to the payment of wages.
If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to: [email protected].

Quick Apply

Refine Your Search

desk agent jobs in bedford pa

Front Desk Agent

Phone Operator

Valet

Bellperson

Real Estate Area Leader / Sales Manager (Top Producer Track)

Discover related jobs

Explore jobs in cities nearby

I want to receive the latest job alert for desk agent in bedford pa

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected