Top 901 Patient services representative Jobs in Bedford Park, Il

Coordinator I, Patient Care
AbbVie —Chicago, IL
- $23.80 - $43.00 an hour
- Full-time
- Remote
- Microsoft Outlook
- Writing skills
- High school diploma or GED
- Paid holidays
- Health insurance
1d
Receptionist
Midway Neurological & Rehabilitation Center —Bridgeview, IL
- Part-time
- High school diploma or GED
- Rehabilitation center
- Neurology
Quick Apply
Enrollment Specialist (Remote - Work From Home)
Lumata Health Inc —Chicago, IL
- $23 - $26 an hour
- Full-time
- Remote
- Writing skills
- HIPAA
- Mid-level
- Health insurance
- Dental insurance
11d
PRS CLERK
Hartgrove Behavioral Health System —Chicago, IL
- $25 an hour
- PRN
- Computer literacy
- High school diploma or GED
- Business development
Pre-Service Scheduler I
Advocate Aurora Health —Oak Brook, IL
- $21.85 - $32.80 an hour
- Full-time
- Remote
- Computer literacy
- HIPAA
- High school diploma or GED
13h
Patient Appointment Coordinator
UChicago Medicine —Chicago, IL
- Full-time
- Office
- High school diploma or GED
- Typing
Guest Services Associate CMC
Advocate Aurora Health —Oak Lawn, IL
- $18.85 - $28.30 an hour
- Full-time
- Bilingual
- Hospital
- Writing skills
Patient Access Representative
UChicago Medicine AdventHealth La Grange —La Grange, IL
- $16.97 - $27.15 an hour
- Part-time
- CPR Certification
- Microsoft Excel
- Microsoft Outlook
- Paid parental leave
- Disability insurance
Front Desk Receptionist
Vascular Surgery Associates —Chicago Ridge, IL
- $20 - $22 an hour
- Full-time
- Bilingual
- Google Workspace
- Microsoft Outlook
- Health insurance
- Dental insurance
Quick Apply
Front Desk Receptionist
F&S Services Inc. —Chicago Ridge, IL
- Full-time
- Computer literacy
- HIPAA
- High school diploma or GED
Weekend PartTime Pediatric Office Front Desk Receptionist
Pediatrics On Demand Inc —Oak Lawn, IL
- $18 - $20 an hour
- Part-time
- Basic math
- English
- High school diploma or GED
Quick Apply
Dental Treatment Coordinator
Naperville Smiles Dental —Naperville, IL
- $40,000 - $56,000 a year
- Full-time
- Background check
- Dental office
- Mid-level
- Health insurance
- Paid time off
Quick Apply
Scheduling & Treatment Coordinator - Dental
Chicago Beautiful Smiles —Glenview, IL
- $25 - $30 an hour
- Full-time
- Dental office
- English
- Mid-level
- Health insurance
- 401(k)
Quick Apply
Medical Receptionist
Exhale Sinus and Facial Pain Center —Schaumburg, IL
- $19 - $22 an hour
- 8 hour shift
- Bilingual
- Private practice
- Customer service
- Health savings account
- Disability insurance
Quick Apply
Business Assistant -Front Desk Coordinator
Grand Dental —Naperville, IL
- $18 - $23 an hour
- Full-time
- Dental office
- Computer literacy
- HIPAA
- Health insurance
- Dental insurance
Quick Apply
Dental Receptionist/Front Desk
Medihause Dental —Chicago, IL
- $17 - $28 an hour
- Full-time
- Bilingual
- Dental office
- Microsoft Excel
- Dental insurance
Quick Apply
Front Desk Receptionist/Patient Care Coordinator
Orchard Medical Group —Skokie, IL
- $17 - $19 an hour
- Full-time
- Private practice
- Primary Care
- HIPAA
- Health insurance
- Dental insurance
Quick Apply
13h
Medical Receptinonist
CENTURY EAR NOSE & THROAT —Orland Park, IL
- From $19 an hour
- Part-time
- Medical office experience
- Administrative experience
- High school diploma or GED
- Health insurance
- Dental insurance
Quick Apply
Medical Office Secretary/ Medical Office Assistant
Cardiothoracic & Vascular Surgical Associates, S.C. —Elk Grove Village, IL
- $21 - $25 an hour
- Full-time
- Vital signs
- Surgery
- Medical office experience
- Health savings account
- Health insurance
Quick Apply
Experienced BiLingual Call Center Representative (HIPAA Certified Preferred)
SNT Biotech —Plainfield, IL
- $18 - $22 an hour
- Full-time
- Spanish
- HIPAA
- Mid-level
- Paid holidays
- Health insurance
Quick Apply

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Coordinator I, Patient Care

AbbVie -
Chicago, IL

Apply Now

Job Details

Full-time
$23.80 - $43.00 an hour
1 day ago

Benefits

Paid holidays
Health insurance
Dental insurance
401(k)
Paid time off
Vision insurance

Qualifications

Writing skills
High school diploma or GED
Quality data entry
Customer data entry

Full Job Description

Company Description

About AbbVie

AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across several key therapeutic areas including immunology, oncology and neuroscience - and products and services in our Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at www.abbvie.com. Follow @abbvie on LinkedIn, Facebook, Instagram, X and YouTube.

Job Description

This position is responsible for providing high volume call center support and best in class customer service to patients and health care providers. This role will be responsible for educating patients on the enrollment process, handling status inquiries along with scheduling deliveries. This position uses the core CRM system to manage workload, perform activities and route work to other members of the team.

Responsibilities

Provide subject matter expertise of program requirements while maintaining a high level of customer service, sense of urgency, reliability, data entry skills, active listening, proper phone etiquette, great verbal and writing skills, and teamwork spirit
As the initial point of contact for patients and HCP’s that we support guide callers through the refill process to determine resolution of inquiry
Ensure correct information or directs the call to the appropriate team member while maintaining a high level of professionalism
Provides typed documentation of all communications received from calls and provides notification of any urgent orders, shipping related issues and any errors, complaints or adverse drug events to the appropriate party or system
Identifies potential Adverse Event situations for reporting to Pharmacovigilence ensuring
AbbVie meets FDA regulations
Meet performance standards in alignment with predefined metrics
Completes all required training in order to perform all functions in the position e.g., soft skills certification along with program overviews

Qualifications

High School Diploma or GED required. Associate or College Degree Preferred
Previous experience in a call center environment, healthcare office, corporate setting, or
healthcare insurance provider or pharmacy is highly desirable
Understanding and knowledge of commercial and major medical insurance programs, billing
requirements, healthcare benefit investigation processes, prior authorization and appeal
filings
Knowledge of private payers, pharmacy benefits, medical benefits, Medicare Part D, Medicaid and alternate funding resources
Demonstrated organization and problem solving skills to handle patient conversations identify issues and address needs
Must have comfort level with utilizing multiple applications while capturing case information
Proficient with Microsoft Office Program Suite and Lotus Notes Suite including
Excel, Word, Outlook and SharePoint
Ability to maintain professional communication skills and an understanding of how to
maintain a courteous attitude toward customers and fellow employees
Requires critical thinking skills, analytical skills and the ability to work with minimal supervision. Requires strong communication (verbal and written, clear and concise), customer service and interpersonal skills
Must be able to take appropriate action in a stressful environment

Additional Information

Applicable only to applicants applying to a position in any location with pay disclosure requirements under state or local law:

The compensation range described below is the range of possible base pay compensation that the Company believes in good faith it will pay for this roleat the time of this posting based on the job grade for this position. Individual compensation paid within this range will depend on manyfactors including geographic location, and we may ultimately pay more or less than the posted range. This range may be modified in the future.
We offer a comprehensive package of benefits including paid time off (vacation, holidays, sick), medical/dental/vision insurance and 401(k) to eligible employees.
This job is eligible to participate in our short-term incentive programs.

Note: No amount of pay is considered to be wages or compensation until such amount isearned, vested, and determinable. The amount and availability of any bonus, commission, incentive, benefits, or any other form of compensation and benefits that areallocable to a particular employee remains in the Company's sole and absolute discretion unless and until paid and may be modified at the Company’s sole and absolutediscretion, consistent with applicable law.

AbbVie is an equal opportunity employer and is committed to operating with integrity, driving innovation, transforming lives and serving our community. Equal Opportunity Employer/Veterans/Disabled.

US & Puerto Rico only - to learn more, visit https://www.abbvie.com/join-us/equal-employment-opportunity-employer.html

US & Puerto Rico applicants seeking a reasonable accommodation, click here to learn more:

https://www.abbvie.com/join-us/reasonable-accommodations.html

Apply Now

Refine Your Search

patient services representative jobs in bedford park, il

Coordinator I, Patient Care

Receptionist

Enrollment Specialist (Remote - Work From Home)

PRS CLERK

Pre-Service Scheduler I

Patient Appointment Coordinator

Guest Services Associate CMC

Patient Access Representative

Front Desk Receptionist

Front Desk Receptionist

Weekend PartTime Pediatric Office Front Desk Receptionist

Dental Treatment Coordinator

Scheduling & Treatment Coordinator - Dental

Medical Receptionist

Business Assistant -Front Desk Coordinator

Dental Receptionist/Front Desk

Front Desk Receptionist/Patient Care Coordinator

Medical Receptinonist

Medical Office Secretary/ Medical Office Assistant

Experienced BiLingual Call Center Representative (HIPAA Certified Preferred)

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