Director, Dallas College Promise Program
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- From $92,700 a year
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Director, Dallas College Promise Program

Dallas County Community College District -
Dallas, TX

Apply Now

Job Details

Full-time
From $92,700 a year
6 days ago

Qualifications

Evaluation research
Stakeholder engagement
Staff supervision
Project management in education
Program design
Process design
Change management
Policy & process development
Bachelor's degree
Educational program evaluation
Leading team collaboration initiatives
Data-driven problem-solving
Managing projects
CRM system proficiency
Process improvement planning
Cross-functional team management
Process program evaluations
Cross-functional communication

Full Job Description

All Job Postings will close at 12:01 a.m. CT on the specified Closing Date.

Weekly Work Hours

Compensation Range

Administrator Range E05

Salary Minimum

$92,700.00 Annually

FLSA

United States of America (Exempt)

Position Type

Administrator

Job Summary

The Director provides strategic leadership, planning, and operational oversight for the Dallas College Promise Program. This position is responsible for designing, implementing, and continuously improving a comprehensive, student-centered model that supports recruitment, enrollment, persistence, and completion outcomes. The role ensures alignment across enrollment management, student success, technology, and external partnerships to maximize program effectiveness, scalability, and impact.

Essential Duties & Responsibilities

Provide strategic leadership for the planning, implementation, and continuous improvement of the Dallas College Promise Program.
Lead the collection, analysis, and interpretation of program data to inform strategy, identify trends, and support data-driven decision-making.
Establish, monitor, and achieve performance metrics related to recruitment, enrollment, persistence, retention, and completion.

Develop and oversee dashboards, reporting tools, and performance metrics in collaboration with institutional data and analytics teams.
Ensure effective utilization and optimization of CRM and enrollment technologies (e.g., Salesforce, Navigate, Workday) to support student engagement, communication, and case management.
Oversee operational management, including program policies, procedures, compliance, budgeting, and resource allocation.
Design and implement process improvements to enhance efficiency, consistency, and service delivery across the student lifecycle.
Build and maintain strategic relationships with internal departments and external partners, including school districts, universities, business, and community-based organizations.
Ensure coordinated, accurate, and timely communication strategies for students and families, including oversight of messaging, content, and digital student experience.
Supervise, mentor, and evaluate staff; establish clear expectations and foster a high-performing, collaborative team environment.

Required Dallas College Professional Development Hours per Academic Year.

All employees are required to complete a minimum of 19 hours.
People leaders are required an additional 16 hours of leadership development.
Perform other duties not listed as assigned.

The following duties are required for People Leader roles specifically:

Exercises full discretion and decision-making authority in the recruitment, selection, hiring, mentoring, coaching, development & termination of staff, ensuring alignment with organizational goals, budgetary constraints, and workforce planning strategies.
Drive high performance by administering the performance management process timely, setting clear expectations, conducting performance evaluations, and implementing initiatives that enhance employee engagement, motivation, and retention

Minimum and Preferred – Education, Experience, and/or Certifications

Required Qualifications for Role:

Bachelor’s degree from an accredited institution (official transcript required)
Five (5) to seven (7) years of progressively responsible experience in higher education, enrollment management, student success, or program management
At least one (1) year of supervisory or leadership experience
Experience in operational planning, program development, and program evaluation

Preferred skills/experience:

Master’s degree
Eight (8) to ten (10) years of relevant experience

Experience in project/program management and implementation of technology-enabled solutions
Bilingual or multilingual skills preferred

*** Will be subject to a criminal background check. Some positions may be subject to a fingerprint check. ***

Knowledge, Skills, and Abilities

Required Qualifications for Role:

Knowledge of community college mission, student success frameworks, and strategic enrollment management principles.
Demonstrated ability to lead complex, cross-functional initiatives and drive organizational change.
Strong analytical and problem-solving skills, including the ability to collect, analyze, and interpret data and translate findings into actionable strategies.
Experience with CRM systems and data platforms used in higher education to support enrollment and student success outcomes.
Knowledge of program assessment, evaluation methodologies, and continuous improvement practices.
Ability to develop and implement operational processes and policies that enhance efficiency and effectiveness.
Strong project management and organizational skills with the ability to manage multiple priorities.
Excellent interpersonal, written, and verbal communication skills with the ability to effectively engage diverse populations and stakeholders.
Knowledge of K-12 to higher education pathways, college readiness, and access initiatives.
Ability to collaborate effectively across departments and with external partners to achieve shared goals.
Demonstrated commitment to equitable access to education and student success.

Work Condition Environment / Physical Requirements

Work is primarily performed in a standard office environment with routine use of computers and office equipment.
Position may require prolonged periods of sitting, standing, and/or working at a computer.
Occasional local travel may be required for meetings, events, or outreach activities.
Reasonable accommodation will be provided in accordance with applicable laws to enable individuals with disabilities to perform essential job functions

The intent of this job description is to provide a representative summary of the major duties and responsibilities performed by incumbents of this job and shall not be construed as a declaration of the total of the specific duties and responsibilities of any particular position. Incumbents may be directed to perform job-related tasks other than those specifically presented in this description. Position requires regular and predictable attendance.

About Us

Since 1965, Dallas College, formerly Dallas County Community College District, has served more than three (3) million students. Comprising seven campuses located around the Dallas/Fort Worth area, we are one of the largest community college systems in the state of Texas. We strive to be a leader in the community college space, placing students at the center of everything we do.

Dallas College is committed to cultivating an environment of opportunity and belonging for all students and employees. We recognize that the Dallas College workforce, and the diverse talent that stems from it, is directly linked to our success. We are part of an equal opportunity system that provides education and employment opportunities without discrimination on the basis of any protected attribute, including race, color, religion, national origin, sex, disability, age, sexual orientation, gender identity or gender expression, veteran status, pregnancy or any other basis protected under applicable law. In accordance with applicable law, Dallas College will make reasonable accommodations for applicants and employees’ religious practices and beliefs, as well as any mental health or physical disability needs.

#LI-MB1

Assigned campus may vary and will require travel to all Dallas College campuses.

Some evenings and weekends may be required.

Applications Deadline

July 7, 2026

Apply Now

Refine Your Search

program director jobs in bedford tx

Director, Dallas College Promise Program

Lead a New PEM Fellowship | Assistant Program Director

Rehabilitation Services Program Director

Program Director

Program Director

Senior Program Manager - Fully Remote

Program Director Afterschool/Day Camp-Carrollton Farmers Branch (CFB)

Executive Director, Program Strategy (Physical Therapy Programs)

Director - Magnet Program

Facilities Program Director

Director of Academic Programs

Senior Program Director

YMCA Childcare: Mobile Program Director, Coppell and CFB

Assistant Professor and Program Director for M.Ed. Educational Leadership

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Executive Director - Academic Programs

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Administrative Assistant to Program Director

Director – Inclusion and Specialized Instructional Programs

Program Director – JSOM Global Business

I want to receive the latest job alert for program director in bedford tx

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All Job Postings will close at 12:01 a.m. CT on the specified Closing Date.

Job Summary

Essential Duties & Responsibilities

Minimum and Preferred – Education, Experience, and/or Certifications

Knowledge, Skills, and Abilities

Work Condition Environment / Physical Requirements

About Us

Applications Deadline

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