Top 87 Customer service representative Jobs in Beechgrove, Tn

Customer Service Representative
Hormann USA, LLC —Murfreesboro, TN
- $20 - $24 an hour
- Basic math
- Office
- High school diploma or GED
- Paid holidays
- Health insurance
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Customer Service Associate
Wawa, Inc. —Manchester, TN
- $15.00 - $18.75 an hour
- Part-time
- Serving
- Reliable transportation
- Communication skills
- Paid parental leave
- Health insurance
Part Time Patient Customer Service Representative
R1 RCM, Inc. —Murfreesboro, TN
- $16.50 - $20.66 an hour
- Part-time
- Background check
- Hospital
- Urgent Care
Customer Service Rep
Waste Connections —Murfreesboro, TN
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Mid-level
- Employee stock purchase plan
- Disability insurance
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8d
Call Center Representative - Central Tennessee (VE26081136TN)
The Bowen Group - VEOCC —Murfreesboro, TN
- From $17.75 an hour
- Full-time
- Remote
- Residential
- US work authorization
- Typing
- Paid holidays
- Disability insurance
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4d
Customer Service Representative - State Farm Agent Team Member
Jacob Spence - State Farm Agent —Shelbyville, TN
- $18 an hour
- Full-time
- Communication skills
- Entry level
- Paid time off
- Opportunities for advancement
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5d
Customer Service
MAHLE GmbH —Murfreesboro, TN
- Full-time
- Research
- Mid-level
- Office
Customer Service Representative - State Farm Agent Team Member
Ben Walker - State Farm Agent —Manchester, TN
- $16 an hour
- Full-time
- Office
- Communication skills
- Entry level
- Paid time off
- Opportunities for advancement
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Remote Response Associate, Roadside Assistance (CSR)
Agero —Murfreesboro, TN
- $16.25 an hour
- Weekends as needed
- Remote
- Background check
- Hospitality
- Criminal background check
- Paid training
- Paid holidays
Quick Apply
13d
Member Support Specialist (Agency Assisted Placement)
Middle Tennessee Electric —Murfreesboro, TN
- From $21.72 an hour
- Contract
- High school diploma or GED
- Communication skills
- Entry level
- On-the-job training
7d
Client Service Representative at Pet Medical Center
Heartland Veterinary Partners —Tullahoma, TN
- $15 - $18 an hour
- Weekends as needed
- OSHA
- Word processing
- High school diploma or GED
- Health insurance
- Dental insurance
Part Time As Needed Patient Access Customer Service Representative
R1 RCM, Inc. —Woodbury, TN
- $16.50 - $20.66 an hour
- Part-time
- Background check
- Hospital
- Urgent Care
Center Associate, Customer Service (Part-Time & Full-Time Available)
The UPS Store —Murfreesboro, TN
- $13 - $17 an hour
- Part-time
- Driver's License
- Driving
- Accounting
- Employee discount
- Opportunities for advancement
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6d
Customer Service Professional
Stuart Hamilton-Farmers Insurance Agency —Murfreesboro, TN
- $15 - $20 an hour
- Part-time
- Computer literacy
- Organizational skills
- Computer skills
- Health insurance
- Dental insurance
Quick Apply
Pharmacy Customer Service Associate
Walgreens —Murfreesboro, TN
- $16 - $18 an hour
- Weekends as needed
- Computer literacy
- Basic math
- Maintenance
- Continuing education credits
- Health insurance
13d
Customer Service Associate I
Dollar Tree —Manchester, TN
- Part-time
- High school diploma or GED
- Ability to lift 50 pounds
- Grocery store experience
- Health insurance
- Dental insurance
Customer Service/Sales
Home Depot —Murfreesboro, TN
- Entry level
Customer Service Associate
The UPS Store - Retail Center Sales Associate —Murfreesboro, TN
- $14 - $16 an hour
- Part-time
- Computer literacy
- Merchandising
- Typing
- On-the-job training
Quick Apply
1d
Customer Service Associate - Temporary
Walgreens —Shelbyville, TN
- $15.00 - $17.50 an hour
- Weekends as needed
- Maintenance
- English
- Cleaning
- Health insurance
- Dental insurance
6d
Service BDC Representative
Ford of Murfreesboro —Murfreesboro, TN
- Full-time
- Dealership
- Computer skills
- Communication skills
- Dental insurance
- Paid time off
Quick Apply

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Customer Service Representative

Hormann USA, LLC -
Murfreesboro, TN

Quick Apply

Job Details

$20 - $24 an hour

Benefits

Paid holidays
Health insurance
Dental insurance
Vision insurance
401(k) matching
Opportunities for advancement

Qualifications

Customer communication
SAP
Basic math
High school diploma or GED

Full Job Description

Why Hormann?

Pay Starting at $20-24
Medical, dental, and vision insurance
Life and supplemental insurance
401(k) with company match
Paid vacation and holidays
Career growth opportunities
Stable, growing international company

Job Summary: The Sales Center Customer Representative is responsible for all aspects of customer care, ensuring the highest level of professionalism and customer service. This role involves answering customer questions via phone and email, addressing, and resolving customer issues, entering orders into the system, and following up to ensure customer satisfaction. The representative follows established procedures to provide answers or refers calls to appropriate staff, handling typical questions focused on order status, product information, account status, pricing, and services.

Major Responsibilities/Activities:

Customer Interaction:

Field inbound customer service support calls, often during periods of high volume.
Take sales calls, offer required upsells, make compelling offers, present appropriate alternatives, and ask for the sale.
Act as a liaison to the sales team and share leads.
Apply active listening skills, interject, and paraphrase appropriately to best understand the customer’s needs and wants.
Provide knowledgeable answers to questions about products, pricing, and availability.
Help customers navigate the website and place orders online.
Work with customers to resolve product returns, shipping inquiries, and order status questions.
Answer questions from customers or individuals on how a product operates or direct them to the appropriate person.

Order and Inventory Quote Management:

Process orders in a fast-paced environment.
Edit orders received for price and specifications.
Inform customers of unit prices, shipping dates, anticipated delays, and any additional information needed.
Accurately enter data into the computer system.
Record or file copies of orders received.
Follow up on orders to ensure delivery by specified dates.
Compute price, discount, and shipping charges as required.
Receive and check customer complaints.
Confer with production, shipping, warehouse, or common carrier personnel to expedite or trace missing or delayed shipments.
Make sure that quotes are processed through the quoting process in a timely manner.
Type quotes and maintain files for all processed quotes.
Responsible for sending new pricing, with the correct multiplier, to all customers.

Administrative Support:

Perform various administrative support tasks including invoicing, filing, payment processing, customer account creation maintenance, and validating special orders to factory records.
Compile statistics and prepare various reports for management, as needed.

Additional Duties:

Troubleshoot customer service problems.
Work with internal departments to meet customer needs.
Perform other related job duties as assigned.

Minimum Requirements:

High School Diploma
One year of professional customer service experience preferred but not required
Experience in a manufacturing or garage door industry preferred

Essential Mental/Physical Functions:

Read and interpret documents such as procedure manuals, work instructions, software manuals.
Write routine reports and correspondences.
Speak and communicate well with customers.
Perform basic mathematical functions including add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, decimals and must also be able to calculate percentages.
Apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.
Complete tasks on time ensuring that Customer Service does not create delays in production because of missed cut-offs.
Become familiar with all products lines and customer base.
Become familiar with the computer system (SAP) and be able to input and retrieve data.
Individuals may need to sit or stand as needed.
May require walking primarily on a level surface for specific periods throughout the day. Reaching above shoulder heights, below the waist or lifting as required to file documents or store materials throughout the work day.
Proper lifting techniques required. May include lifting up to 25 pounds for files.
The performance of this position may occasionally require exposure to the warehouse areas, therefore, he or she should be physically able to safely maneuver in that environment.

Who we are

Hörmann is a premier manufacturer of garage doors. We provide the building industry with high quality, innovative garage doors at competitive prices while maintaining a reputation of quality, reliability, and integrity. We offer a team-centered environment, where each member's unique knowledge, skills, abilities, and efforts define our success as a company. As an international corporation Hörmann LLC prizes diversity in all positions; therefore, candidates with second language ability especially in Spanish or German will be given additional consideration; however, fluency in English is required. Hörmann is an Equal Opportunity Employer with a diverse employment environment. Hörmann is committed to providing access and reasonable accommodation in its services, activities, programs, and employment opportunities in accordance with the Americans with Disabilities Act and other applicable laws.

Additional Comments

Hörmann offers a comprehensive, competitive benefit package including medical, dental, vision, life, and supplemental insurance plans, 401(k) with employer match, as well as vacation and holiday pay.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.

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Refine Your Search

customer service representative jobs in beechgrove, tn

Customer Service Representative

Customer Service Associate

Part Time Patient Customer Service Representative

Customer Service Rep

Call Center Representative - Central Tennessee (VE26081136TN)

Customer Service Representative - State Farm Agent Team Member

Customer Service

Customer Service Representative - State Farm Agent Team Member

Remote Response Associate, Roadside Assistance (CSR)

Member Support Specialist (Agency Assisted Placement)

Client Service Representative at Pet Medical Center

Part Time As Needed Patient Access Customer Service Representative

Center Associate, Customer Service (Part-Time & Full-Time Available)

Customer Service Professional

Pharmacy Customer Service Associate

Customer Service Associate I

Customer Service/Sales

Customer Service Associate

Customer Service Associate - Temporary

Service BDC Representative

I want to receive the latest job alert for customer service representative in beechgrove, tn

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