Top 104 It support Jobs in Bel Air Md

IT Field Support Technician
Cellular Sales Verizon Authorized Retailer —Rosedale, MD
- $23 - $33 an hour
- Weekends as needed
- Clean driving record
- Mid-level
- High school diploma or GED
IT Help Desk Support Specialist – Tier II
A & T SYSTEMS INC —Aberdeen Proving Ground, MD
- Mid-level
- 3 years
IT SYSTEMS TECHNICAL SPECIALIST
State of Maryland - MDH Med Care Prgms - Ofc Systems Ops Pharmacy —Baltimore, MD
- $93,138 - $120,491 a year
- Online Application
- Bilingual
- Computer Science
- Office
14d
IT Support Technician
ZystemsGo, Inc. —Hunt Valley, MD
- $20 - $25 an hour
- 8 hour shift
- Clean driving record
- Dental office
- Computer Science
- Health insurance
- Dental insurance
Quick Apply
3d
COMPUTER NETWORK SPECIALIST II
State of Maryland - DHS - Carroll County DSS —Carroll, MD
- $81,750 - $105,759 a year
- Online Application
- Mid-level
- High school diploma or GED
- Bachelor's degree
4d
Desktop Support Specialist
DK Consulting, LLC —Baltimore, MD
- Remote
- Computer science
- Computer Science
- Mid-level
Quick Apply
5d
IT Support Engineer
GIO Technologies, Inc —Bel Air, MD
- $20 - $24 an hour
- Full-time
- Background check
- Mid-level
- Windows
- Health insurance
- Dental insurance
Quick Apply
3d
Client Specialist
Johns Hopkins Health System —Baltimore, MD
- Full-time
- Mid-level
- Office
- High school diploma or GED
10d
IT Service Desk Analyst I
Greater Baltimore Medical Center, Inc. —Baltimore, MD
- $54,214.40 - $84,032.31 a year
- Weekends as needed
- Office
- Windows
- High school diploma or GED
Quick Apply
Support Technician Opportunities - Hybrid & On Site
Alliance InfoSystems LLC —Cockeysville, MD
- $20 - $30 an hour
- Full-time
- Mid-level
- Windows
- High school diploma or GED
- Paid holidays
- Health insurance
Quick Apply
7d
Help Desk/Desktop Support Technician
Solvere One/HouseCall —Baltimore, MD
- $55,000 a year
- Full-time
- Mid-level
- Communication skills
- Health insurance
- Dental insurance
Quick Apply
6d
Lead, IT Support
Rocket Lab Corporation —Middle River, MD
- $88,000 - $110,000 a year
- Weekends as needed
- Microsoft Excel
- Azure
- 5 years
Quick Apply
7d
IT Support Associate II, Ops Tech Solutions (OTS)
Amazon.com Services LLC —Sparrows Point, MD
- $23.50 - $37.74 an hour
- Full-time
- Mid-level
- Windows
- Paid parental leave
- Health insurance
Client Speciailst
Johns Hopkins Health System —Baltimore, MD
- Full-time
- Microsoft Excel
- Microsoft Outlook
- High school diploma or GED
4d
Client Specialist II
Johns Hopkins Health System —Baltimore, MD
- Full-time
- Microsoft Outlook
- Mid-level
- High school diploma or GED
5d
IT SPECIALIST (APPSW)
US Social Security Administration —Woodlawn, MD
- $58,193 - $133,142 a year
- Online Application
- Background check
- Computer Science
- Pass drug screening
14d
Associate Technical Support Engineer
CompuGroup Medical —Owings Mills, MD
- Full-time
- Hybrid work
- Associate's degree
- 2 years
- Communication skills
- Health insurance
- Dental insurance
Communications Support/Computer Technician
Katmai —Aberdeen Proving Ground, MD
- $85,000 - $90,000 a year
- Full-time
- Microsoft Outlook
- Mid-level
- Office
- AD&D insurance
- Paid holidays
Quick Apply
Desktop Support Technician
Solvere One/HouseCall —Baltimore, MD
- $50,000 - $55,000 a year
- Full-time
- Mid-level
- Communication skills
- Health insurance
- Dental insurance
Quick Apply
12d
Tier 2 Service Desk Technician
Hill Tech Solutions —Bel Air, MD
- Full-time
- Hybrid work
- HIPAA
- Mid-level
- Office
Quick Apply

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IT Field Support Technician

Cellular Sales Verizon Authorized Retailer -
Rosedale, MD

Apply Now

Job Details

Full-time
$23 - $33 an hour

Qualifications

Customer communication
Company vehicle operation
High school diploma or GED
Driver's License

Full Job Description

Cellular Sales:

IT Field Support Technician

Classification
Non-Exempt

Reports to
IT Field Support Manager

JOB DESCRIPTION

Summary/Objective
Works under general supervision of the IT Field Support Manager. Provides primary support of hardware and software solutions deployed in various retail locations. Expertise to resolve user problems presented from the National Operations Center or any other internal support teams. Provide excellent customer service to market through all channels of support.

Essential Functions

Answers, evaluates, and prioritizes service requests received (but not limited to) companies ticketing system, telephone, email, and in-person.
Assist with identifying problems and providing potential resolutions.
Coordinates with end user on behalf of other departments. Analyze the customers needs and follow approved processes and documentation to meet expected service levels.
Tracks issues using company approved ticketing system. Maintains historical records and related problem documentation.
Work alongside PMO, Asset Management or any other departments to update and maintain hardware and software standards.
Brainstorms with team members and SMEs to resolve more complex problems. Escalate issues to Staff Technician that require further technical assistance in resolution.
Regularly communicates with team and leadership of potential trends, significant problems and individual market requests.
Maintains up to date knowledge of company software, hardware and approved documented procedures.
Schedules preventative maintenance on company owned vehicle.
Escalate and schedules vendor services as necessary.
Installation and troubleshooting of WAN/LAN, Cat 6e cabling.
Manage and track inventory stockroom(s) for designated territory according to team standards.
Responsible for expense records and reports for company provided procurement card.

Competencies

Initiative: Spotting opportunities within a circle of influence; anticipating threats and acting on them; self-starting rather than waiting passively until the situation demands action.
Oral Communication: Shaping and expressing ideas and information in an effective manner.
Planning and Organizing: Setting priorities and defining actions, time, and resources needed to achieve predefined goals.
Problem Solving: Having the ability to identify problems and issues of varying complexities and to find effective solutions with few guidelines.
Teamwork: Working as a productive member of a cohesive group toward a common goal and contributing to team development and effective team dynamics.
Usage of Technical Expertise: Acquiring and applying technical and functional knowledge in one's own technological area of specialty.

Supervisory Responsibility
This position has no supervisory responsibilities.

Work Environment
This job is in a store/retail environment.

Physical Demands
Must be able to perform repetitious hand/eye movement. Must be able to sit for long periods of time. Must be able to stand for long periods of time. Must be able to lift to 75 lbs. Must be able to drive. Must be comfortable working on a 6-15ft ladder when necessary.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

Position Type/Expected Hours of Work
This is a full-time position that requires On-call responsibilities. Days and hours of work are typically Monday through Friday, but will also include daytime non Monday through Friday, nights and weekends, rotating or changing shift, or retail schedule/hours.

Travel
30-60%

Required Education and Experience

HS diploma
Minimum 3 years verifiable technology support

Preferred Education and Experience

Two or four year degree
Industry certifications a plus
Understanding of ITIL

Additional Eligibility Qualifications (Knowledge, Skills, Abilities)

Ability to deal with stress and changing priorities.
Excellent organizational skills with the ability to work calmly under pressure, multi-task, and prioritize.
Excellent interpersonal skills with the ability to work both independently and as part of a team.
Strong troubleshooting skills
Must possess a valid US driver's license with a clean driving history for the past 3 years.

AAP/EEO Statement
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

$23-$33 an hour

#2024MG

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Refine Your Search

it support jobs in bel air md

IT Field Support Technician

IT Help Desk Support Specialist – Tier II

IT SYSTEMS TECHNICAL SPECIALIST

IT Support Technician

COMPUTER NETWORK SPECIALIST II

Desktop Support Specialist

IT Support Engineer

Client Specialist

IT Service Desk Analyst I

Support Technician Opportunities - Hybrid & On Site

Help Desk/Desktop Support Technician

Lead, IT Support

IT Support Associate II, Ops Tech Solutions (OTS)

Client Speciailst

Client Specialist II

IT SPECIALIST (APPSW)

Associate Technical Support Engineer

Communications Support/Computer Technician

Desktop Support Technician

Tier 2 Service Desk Technician

I want to receive the latest job alert for it support in bel air md

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