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Scheduler/ Check in/ Check out

The Fertility Center -
Grand Rapids, MI

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Job Details

Part-time

Qualifications

Computer operation
RN License
Fax machines
Faxing
Technical Proficiency

Full Job Description

JOB TITLE

Scheduler

STATUS

Hourly

LOCATION

Grand Rapids, Eagle Park

DEPARTMENT

Clerical

IMMEDIATE SUPERVISOR

Business Office Manager

DATE LAST REVISED

05/2019

JOB SUMMARY

General purpose of this position

Schedules patients for all appointment types in all locations. Responsible for all Providers schedules and templates. Handles all incoming referrals and referral WQ’s. Backs up check in and check out during the week. Works 1 Saturday per month doing check in and check out.

TECHNICAL PROFICIENCIES REQUIRED

Software packages, computer, voicemail, telephone, calculator, faxes, etc.

DIRECTION EXERCISED

NONE

ATTENDANCE REQUIREMENTS

Regular attendance is required Monday – Friday. Schedules may include weekends as assigned by each department manager with alternating weekdays off. Schedules are subject to change due to department needs. Should there be a need to change hours or a schedule, supervisors will discuss the change in advance of making the change unless there is an urgent situation requiring the change.

WORK ENVIRONMENT

The physical setting for this position is:

X Indoor/office environment

Other, please explain:_______________________

Describe other physical and environmental aspects of your job.

___5__% Excessive Noise __85__% Operating Computer

______% Exposure to Hazards ______% Extreme Temperatures

___10_% Other, please explain: ______walking______________

PHYSICAL DEMANDS

ACTIVITY FREQUENCY

Bending, stooping, crouching £Daily OR ___ times per £Week £Month

Ascend, descend ___ number of stairs £Daily OR ___ times per £Week £Month

Move, lift _____ number of pounds £Daily OR ___ times per £Week £Month

Standing __15__ % of time

Sitting __85__ % of time

Lifting ______ % of time

Travel ______ % of time

Other, please explain:

ESSENTIAL FUNCTIONS

Answers all scheduling calls.
Schedules new patient and follow up appointments.
Sends out new patient packets if the new patient is not getting forms from the web.
Assist with check-in and check-out as needed.
Miscellaneous filing.
Enters new patient information.
Reviews schedule for next two days for errors.
Calls patients to reschedule for any schedule changes.
E-Share
Assists check in person with entering new patient information that is given at time of new patient appointment.

SUPERVISORY DUTIES

NONE

QUALIFICATIONS and/or REQUIREMENTS

LICENSES OR CERTIFICATIONS

Registered Nurse, licensed in the state of Michigan
Certification, please list: _____________
Other, please list: __________________

EDUCATION and/or EXPERIENCE

Medical office and/or medical billing experience required.

This job description reflects the general details of the specific job identified and is not necessarily a complete listing of all the work requirements that may be involved in the job. All employment with The Fertility Center is at-will. Nothing herein is intended to create a contract.

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