Top 1 Office coordinator Jobs in Belen, Nm

Customer Experience Coordinator – Front Desk + BDC Opportunity
Melloy Chrysler Jeep Dodge Ram —Los Lunas, NM
- Full-time
- Dealership
- Communication skills
- Entry level
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Customer Experience Coordinator – Front Desk + BDC Opportunity

Melloy Chrysler Jeep Dodge Ram
Los Lunas, NM

Quick Apply

Job Details

Full-time

Qualifications

Live chat
Visitor query response
Email customer support
Maintaining an organized workspace
Phone communication
Service scheduling
Greeting customers
Client inquiry handling
Answering guest questions
Lead Nurturing
Customer engagement
Clean workspace maintenance
Communication skills
Dealership experience
Sales follow-up
Entry level
Office phone management

Full Job Description

Customer Experience Coordinator – Front Desk + BDC Opportunity

Opening

At Melloy Automotive, the first impression matters—and so does every interaction that follows.

We’re looking for a high-level communicator who can manage our front desk while also supporting our Business Development efforts. This is a unique opportunity for someone with experience to step into a role that blends customer service, inbound lead handling, and appointment coordination.

If you’ve worked in a dealership and know how important speed, tone, and follow-up are—you’ll understand exactly what this role can become.

What You’ll Do

Greet and direct showroom traffic with professionalism and energy
Answer and manage incoming calls (sales & service)
Respond to internet leads, texts, and chat inquiries
Set and confirm appointments for sales and service
Support sales team with customer follow-up
Maintain a clean, organized, and welcoming front desk environment
Help create a consistent, positive customer experience across all touchpoints

What We’re Looking For

Previous dealership receptionist, BDC, or customer service experience preferred
Strong communication skills (phone, text, email... all of it)
Ability to multitask without falling apart when it gets busy
Positive attitude and professional presence
Reliable, detail-oriented, and fast-moving

Why This Role is Different

This is not just a front desk position.

For the right person, this role can grow into a full BDC position, sales support role, or leadership opportunity within our stores. We’re looking for someone who wants more than just answering phones—we want someone who wants to be part of the operation.

Compensation

Competitive hourly pay (based on experience)
Bonus opportunities tied to appointments and performance
Full-time position with growth potential

Closing

If you’ve worked in a dealership before and know how to handle customers the right way, we want to talk to you.

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Quick Apply

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