Top 154 Guest service agent Jobs in Bell, Ca

Guest Services Agent
Onni Level Properties California LLC —Los Angeles, CA
- $23 - $27 an hour
- Weekends as needed
- Microsoft Word
- Background check
- Microsoft Outlook
- Health savings account
- Paid time off
Quick Apply
11d
Guest Service Agent
Stonebridge —Inglewood, CA
- $25 an hour
- Weekends as needed
- Hotel
- Organizational skills
- Computer skills
- Disability insurance
- Health insurance
Quick Apply
Front Desk Agent
InterContinental —Los Angeles, CA
- $27.15 - $33.94 an hour
- Weekends as needed
- Sales
- Basic math
- High school diploma or GED
Front Desk Agent
USC —Los Angeles, CA
- $22.79 - $28.00 an hour
- Night shift
- Hotel
- High school diploma or GED
- Bachelor's degree
Guest Service Agent
Homewood Suites Long Beach Airport —Long Beach, CA
- From $25 an hour
- Part-time
- Hotel
- High school diploma or GED
- Ability to lift 25 pounds
- Wellness program
- Commuter assistance
Hotel Front Desk Agent $23 Per Hour
Commerce Casino —Commerce, CA
- $23 an hour
- Full-time
- Writing skills
- No high school diploma
- English
- Health insurance
- Dental insurance
Quick Apply
Guest Services Agent
UCLA —Los Angeles, CA
- $26.42 - $37.49 an hour
- Overtime
- Hybrid work
- Background check
- 18 years or older
- Writing skills
Guest Service Agent
The Hoxton —Los Angeles, CA
- $23 - $25 an hour
- Full-time
- Hotel
- Entry level
Quick Apply
Guest Services Agent - Residential
Onni Properties LLC —Los Angeles, CA
- $21 an hour
- Weekends as needed
- Microsoft Word
- Background check
- Microsoft Outlook
- Health savings account
- Paid time off
Quick Apply
10d
Guest Service Agent
Hersha Hospitality Management, LP —Long Beach, CA
- $25 an hour
- Weekends as needed
- Hotel
- High school diploma or GED
- Ability to lift 25 pounds
- Wellness program
- Commuter assistance
Overnight Guest Service Agent - Part Time
Kimpton Hotels & Restaurants —Los Angeles, CA
- $28.34 an hour
- Part-time
- Hotel
- High school diploma or GED
- Entry level
Quick Apply
4d
Front Desk Agent - Soho Warehouse Los Angeles
Soho House & Co. —Los Angeles, CA
- $25 an hour
- 8 hour shift
- Hotel
- Warehouse
- Restaurant
- Health insurance
- Dental insurance
Quick Apply
Hotel Front Desk Receptionist
Residence inn by Marriott Los Angeles LAX —Los Angeles, CA
- $26.75 - $27.25 an hour
- Residential
- Hotel
- High school diploma or GED
- Food provided
Quick Apply
12d
Front Desk Agent (Part-Time)
FAIRMONT —Long Beach, CA
- $28 an hour
- Overtime
- Computer literacy
- Hotel
- High school diploma or GED
Quick Apply
8d
Guest Service Agent - Full Time
Kimpton Hotels & Restaurants —Los Angeles, CA
- $27.34 an hour
- Weekends as needed
- Hotel
- High school diploma or GED
- Entry level
Quick Apply
Front Desk Agent
FAIRMONT —Long Beach, CA
- $28 an hour
- Overtime
- Computer literacy
- Hotel
- High school diploma or GED
Quick Apply
3d
Front Office - Agent
Carson Doubletree —Carson, CA
- $20 an hour
- Part-time
- Background check
- Hotel
- High school diploma or GED
Guest Service Agent - PT
The Hoxton —Los Angeles, CA
- $22.50 - $23.00 an hour
- Full-time
- Hotel
- Front desk
- Entry level
Quick Apply
Guest Service Agent - Part Time
Kimpton Hotels & Restaurants —Los Angeles, CA
- $27.99 an hour
- Part-time
- Hotel
- High school diploma or GED
- Entry level
Quick Apply
At Your Service Agent
Marriott International, Inc —Los Angeles, CA
- $27.38 an hour
- Full-time
- High school diploma or GED
- Fair chance
- Entry level

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Guest Services Agent

Onni Level Properties California LLC -
Los Angeles, CA

Quick Apply

Job Details

Full-time
$23 - $27 an hour
11 days ago

Benefits

Health savings account
Paid time off
401(k) matching
Referral program

Qualifications

Microsoft Word
Physical security
Some college
Guest reservation booking
Hotel and accommodations payment processing
Resident conversation engagement
Proactive hotel and accommodations guest assistance
Microsoft Outlook
CCTV system operation (AV)
Phone communication
Payment processing
Handling customer inquiries
Greeting customers
Answering guest questions
De-escalation techniques
Conflict de-escalation
Windows
High school diploma or GED
Hospitality Management
Resident rapport building
Relationship management
Security system monitoring (security system operation)
Managing projects
Microsoft Project
Community events
Communication skills
AI applications
Property management
Physical security emergency response
Entry level

Full Job Description

Job Description:

Are you up passionate about supporting residents? Our dynamic portfolio awaits a customer focused team player like you! At the forefront of this role is the chance to build meaningful relationships with residents and vendors. As Guest Services Agent, each day brings new learning opportunities. If you're eager to jump right into a fast-paced environment and contribute to the experience of our residents, explore this opportunity! It may be everything you've been looking for.

Perks and Benefits:

When you feel good, you do good. At Onni we put your health at the forefront and give you the choice to select a benefits package that best represents you. From no cost to $11, $44, or $103 per pay our PPO, HSA and HMO have you covered. In addition we offer:

3 weeks PTO
401(k) match
Annual education allowance of up to $1,000
Referral program
Residential housing discount after 1 year of continuous employment
Friends and family rates for our Hotel Properties throughout the company

What You Will Do

Greets guests upon arrival and make them feel welcomed by providing excellent front desk customer service and meeting and/or anticipating their needs.
Administering check-ins and check-outs.
Delivers mail, messages and packages.
Coordinates and communicates services with Resident Services, Leasing, Maintenance and Management Staff.
Provides a wealth of information to guests on various matters such as transport and restaurant advice.
Diffuses conflict or tense situations with residents, prospects and/or guests.
Provides administrative duties as needed.
Coordinates Resident Move-ins and Move-outs, partnering with Leasing and Resident Services
Coordinates Elevator reservations for Residents: move in, move out, delivery
Assists in a timely manner with all phone calls and emails from Residents and guests
Recruits Partners for our Onni Rewards program and continuously updates Residents
Ensures cleanliness and upkeep of amenity spaces by completing Property Walks
Maintains Service of Resident Lounge Coffee Machines and supplies
Refers multiple services (Housekeepers, dog walkers, etc.)
Assists with packages, auditing, dry cleaning and perishable arrangements
Liaison between LEVEL hotel and LEVEL Hope + Flower Extended Stay guests; assists with arrival and departure, room FOBs and mail keys
Assists Residents with Friends and Family bookings with LEVEL
Plans and brainstorms Resident events with Concierge, Resident Services and Property Management
Communicates daily and upcoming events between Concierge Desk, Resident Services and Property Management
AM/PM/Overnight Shifts
Performs other duties as required

What You Bring

High School Degree
College Courses in Hospitality Management or related field, preferred
Proficiency in MS Project, MS Outlook, MS Word, MS Excel, and MS Windows
Commitment to exceed guest/customer service expectations with knowledge of high-level luxury customer service touchpoints
Excellent oral and written communication skills
Ability to work in very high paced work environment and excellent interpersonal skills
Must be professional, team-oriented and possess good work ethics
Excellent organizational and time management skills
Attention to detail and ability to work on multiple projects simultaneously
Ability to be flexible, positive, outgoing, personable and able to relate well with diverse populations and age groups
Must have a flexible schedule with the ability to work weekends, holiday and/or overnight

Onni Properties, LLC (“Onni”) will consider qualified applicants with arrest or conviction records for employment in accordance with the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers and the City of Los Angeles Fair Chance Initiative for Hiring, and other local ordinance, as applicable. You do need to disclose your criminal history or participate in a background check until a conditional job offer is made to you. After making a conditional offer and running a background check, if Onni is concerned about a conviction or convictions that is/are directly related to the job, you will be given the chance to explain the circumstances surrounding the conviction(s), provide mitigating evidence, or challenge the accuracy of the background report. A criminal history may have a direct, adverse and negative relationship upon certain job duties of this employment position, and such criminal history may result in the withdrawal of a conditional offer of employment.

These job duties are:

Night Security Monitoring: Overseeing the security of the premises during nighttime hours, including monitoring CCTV.
Handling Late Check-Ins: Managing late-night guest check-ins, including the processing of payments and identification.
Emergency Response: Acting as the primary contact for emergencies during overnight hours.

Find out more about the Los Angeles County Fair Chance Ordinance at https://opportunity.lacounty.gov/wp-content/uploads/2024/03/FCO-FAQ-Final-Updated-with-Recommendations.pdf. Find out more about the California Fair Chance Act by visiting the Civil Right’s Department Fai Chance Act webpage: https://calcivilrights.ca.gov/fair-chance-act/

How to Apply

Please apply through the link on the job posting and attach your resume and any other required documents.

We thank all applicants for your interest in the Onni Group. Note that only those applicants under consideration will be contacted.

Salary Range:

$23.00- $27.00

About The Company:

Level

Nestled in the heart of vibrant urban destinations, Level luxuriously spacious modern suites, upscale lifestyle amenities, and dedicated concierge service create your personal sanctuary in the city. So, you can settle in for as long as you like, and stay level - with the equilibrium of home, and all the thrill of travel. Available for nightly and extended stays, Level’s growing portfolio of award-winning properties can be found in Vancouver, Los Angeles, Chicago and Seattle.

AI Use:

This role may involve the use of artificial intelligence (AI) tools to support research, analysis, content development, design, reporting, or operational efficiency. Employees are expected to use AI responsibly and in compliance with company policies, data privacy requirements, confidentiality obligations, and applicable laws.

All AI-generated or AI-assisted outputs must be reviewed for accuracy, quality, and appropriateness before use. Employees are also expected to disclose when AI tools have been used in the creation of work and must not present AI-generated content as solely their own original work.

How To Apply:

Please apply through the link on the job posting and attach your resume and any other required documents.

We thank all applicants for your interest in the Level. Note that only those applicants under consideration will be contacted.

Quick Apply

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