Overview:
About us
Rural King is America’s Farm and Home Store, providing essentials to the communities we serve. With a wide array of necessities ranging from food and feed to farm and home products, Rural King serves over 150 locations across 17 states and is constantly expanding. Our annual sales exceed $2.5 Billion, and our heart beats in Mattoon, IL, home to our corporate office, distribution center, and flagship store.
One thing our customers appreciate is our unique shopping experience, complete with complimentary popcorn and coffee. It's just one way we show our appreciation for their support.
At Rural King, we value our associates and strive to create a positive, rewarding workplace. We offer growth opportunities, competitive benefits, and a people-first environment where dedicated individuals come together to serve rural communities passionately. Join us, and you'll find not just a job but a chance to grow professionally, contribute meaningfully, and make a difference in the lives of those we serve.
How we reward you
401(k) plan that provides a 100% match on the first 3% of your contributions and 50% of the next 2%
Healthcare plans to support your needs
Virtual doctor visits
Access to Centers of Excellence with Barnes Jewish Hospital and Mayo Clinic’s Complex Care Program
15% Associate Discount
Dave Ramsey’s SmartDollar Program
Associate Assistance Program
RK Cares Associate Hardship Program
24/7 Chaplaincy Services
Company paid YMCA Family Membership
Responsibilities:
WHAT YOU'LL DO
The purpose of the Parts & Tractor Runner is to assist the mobile technician fleet, stores, and tractor assembly centers in transporting company owned, customer owned, tractors, equipment, and parts to various locations to allow the items to be sold or repaired, as necessary. The Parts & Tractor Runner will also assist mobile technicians, stores, and tractor assembly centers with repairs, merchandising, and customer service, as necessary.
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Make a meaningful impact and drive positive change in the lives of our customers and the communities we serve.
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Apply a positive and enthusiastic approach to customer service while maintaining professionalism and a friendly
- Be part of a team that celebrates achievements, promotes teamwork, and recognizes individual
RESPONSIBILITIES AND EXPECTATIONS
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Demonstrate behaviors that exemplify Rural King's Values: People First, Integrity, Attitude, Initiative, Teamwork, Accountability, and Continuous
- Provide friendly, proactive, and professional internal and external customer support while assisting with inquiries, concerns, and issues promptly and effectively.
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Actively participate in learning initiatives such as training programs, workshops, and webinars. Leverage these opportunities to acquire new knowledge, refine existing skills, and stay current on the latest
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Responsible for completing transportation of assets simple service work in a safe and timely manner.
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Will travel daily to customers, stores, tractor assembly centers, and 3rd party dealers.
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Document work performed daily using various computer systems and programs.
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Ensure the safe use of equipment & tools.
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Use of computer systems and programs to identify parts and troubleshoot systems.
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Loading and unloading of customer machines for repair and delivery.
- Required to handle multiple priorities, organize workloads, and meet deadlines.
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Operate machinery and equipment such as tractors, gantry cranes, electric hoists, servicing and diagnostic equipment, service trucks, forklifts, and multimeters.
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Will occasionally be required to stay overnight when traveling.
- Responsible for maintaining a clean and organized service vehicle.
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Provide a safe environment by keeping work areas clean & organized.
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May be required to cross train and perform other duties.
Qualifications:
PREFERED QUALIFICATION
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Valid driver’s license
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Clean Driving record no major violations
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Experience and proficiency using, pulling a loaded trailer.
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Experience and proficiency securing assets of various weights and sizes for transport.
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Experience and proficiency operating farm equipment or heavy construction equipment.
- Experience and proficiency with computer-based systems including Microsoft Office.
THOSE WHO SUCCEED POSSESS
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Excellent verbal and written interpersonal and communication
- Excellent customer service skills.
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Able to operate aligned with the People Promise, which includes having a positive and passionate attitude for and commitment to Rural King initiatives.
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Demonstrated ability to prioritize tasks, meet deadlines, and maintain high attention to detail.
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Proven track record of consistently producing error-free work and meeting quality standards.
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Demonstrated ability to meticulously review and analyze information, identifying errors or inconsistencies to maintain high levels of accuracy.
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Proven track record of successfully adapting to new environments, responsibilities, and tasks.
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Demonstrated willingness to take on new responsibilities, tasks, and projects, demonstrating a proactive approach to learning and growth.
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Genuine enthusiasm for learning and personal growth, demonstrated through a track record of actively seeking opportunities for professional development.
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Possess a growth mindset characterized by a belief in developing talents and intelligence through handwork, dedication, and continuous learning.
PHYSICAL REQUIREMENTS
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Must be able to sit or stand for prolonged periods.
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Must be able to lift 65 pounds at times.
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Must be able to access and navigate all facilities.
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Must be able to verbally communicate effectively with others (in-person and via electronic devices).
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Must be able to see at close and far distances.
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Must be able to lift, bend, carry, and push repetitively.
SUPERVISORY RESPONSIBILITIES
No
*At times, will be working around private offices, needs to maintain confidentiality*
Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions.
