Description:
The Assistant Property Manager is responsible for the efficient operation of the assigned property under the direction of the Property Manager. Works closely with the Property Manager in preparation for movement into a Property Manager position. Performs the day-to-day tasks associated with the operation of the property at the direction of the Property Manager and assumes responsibility for the operation in the absence of the Property Manager.
General functions:
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Responsible for filing all residents’ documents related to move-ins, move-outs, recertification, applications, and any other documents.
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Responsible for filing all vendor-related documents.
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Responsible for filing and entering all documents related to payables into the property management software system.
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Responsible for filing all work orders in each apartment unit folder.
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Responsible for preparing all resident documents related to move in, move out, recertification, applications, and any other documentation pertinent to those matters and/or as assigned by the Property Manager.
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Responsible for preparing work orders on a daily basis.
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Responsible to forward pending work orders to the maintenance worker.
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Responsible for reporting any emergency work orders to the property manager and in his or her absence immediately report it to the maintenance supervisor.
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Responsible for assisting the property manager in collecting and reviewing all rents and entering into property management software system.
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Responsible for preparing completed deposit slips for all bank accounts.
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Responsible for preparing rent discrepancy letters and submitting those to the property manager to review and sign.
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Responsible for distributing all signed discrepancy letters to each apartment as needed.
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Responsible for making runs to post office and maintaining stamp supplies inventory.
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Responsible for completing office supplies inventory and give property manager a list of needed supplies for approval before submitting orders.
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Responsible for collecting complaints, move-out notices, and resident’s comments and all documents related to residents and building and submit those to the property manager as they come in.
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Responsible for receiving, reviewing, and distributing daily mail.
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Responsible for helping applicants on an as-needed basis in accordance with property manager instructions.
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Complies with all applicable training requirements.
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Required to attend Fair Housing/Human Trafficking training immediately after hired and annually thereafter.
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Complies with all company safety, personnel, and operational policies and procedures.
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Complies with work schedule to ensure effective operations of Agency programs.
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Contributes positively as a member of a productive and cooperative team.
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Participates in Agency Performance Quality Improvement (PQI) program and Accreditation/Reaccreditation process.
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Performs other duties as necessary to fulfill Catholic Charities of Central FL, Diocese of Orlando, Inc. Mission.
Onesite Management System
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Assisting the property Manager on the property waiting list in Onesite Management Software in accordance with policy and effectively communicate application procedures and eligibility requirements to prospective tenants.
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Assisting collects rent and other monies makes bank deposits, accurately enters cash transactions and other pertinent information into Onesite Management Software in accordance with policies and procedures.
Other Duties & Responsibilities:
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Adhere to strict confidentiality of all client information and follows all HIPAA guidelines.
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Maintain high standards of ethical and professional conduct at all times.
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Have the ability to follow oral and written instructions. Able to speak, write and understand English.
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Be capable of working independently, set priorities, and function as a member of a team. Ability to set appropriate limits, work under deadlines, and multi-task.
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Must be sensitive to and respect cultural diversity amongst clients, staff, and volunteers and be able to work with diverse racial, ethnic, and economic groups.
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Be able to establish effective working relationships.
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Balance team and individual responsibilities, exhibit objectivity and openness to other views; give and welcome feedback; contribute to building a positive team spirit.
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Be willing to accept and work within the agency's philosophy.
Requirements:
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
CATHOLIC FAITH
Requires an appreciation and respect for the Catholic Church and its teachings. Employees must conduct themselves in a manner that is consistent with and supportive of the mission and purpose of the Church. Their public behavior must not violate the faith, morals or laws of the Church or the policies of the Diocese.
EDUCATION and/or EXPERIENCE
The Assistant Property Manager must have a High School diploma, GED, or employment history related to property management, sales, marketing, and customer service background sufficient to manage the day-to-day operation of an apartment community, resolve customer complaints and issues, complete financial records, documents, and reports, increase sales revenues, and coordinate the word of a team.?Must possess effective verbal and written communication skills, good computer skills with a working knowledge of Windows and Microsoft Office programs. Bilingual written and oral skills are preferred. Must have a valid Florida driver’s license, clean driving record as determined by the insurance carrier for the Diocese of Orlando.
