Top 15 Desktop technician Jobs in Belleville, Il

Remote Support Technician - L1
Americom Imaging Systems —St. Louis, MO
- $20 - $26 an hour
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Office
- Paid holidays
- Health insurance
Quick Apply
Technical Support Level 2
ArchTech, LLC —East Saint Louis, IL
- $52,000 - $72,000 a year
- Full-time
- Background check
- Mid-level
- Windows
- Health insurance
- Dental insurance
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7d
Desktop Technician II
Bi-State Development Agency —St. Louis, MO
- $46,800 - $58,500 a year
- Full-time
- Computer science
- Computer Science
- Mid-level
- Wellness program
- Paid holidays
HELP DESK TECHNICIAN
St Louis Public Library —St. Louis, MO
- From $19.74 an hour
- Full-time
- Google Workspace
- Office
- Windows
- Paid holidays
- Health insurance
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IT Services Mid-Level Technician
Acumen Consulting —Richmond Heights, MO
- $50,000 - $70,000 a year
- Full-time
- Computer Science
- Research
- Mid-level
- Mileage reimbursement
- Health savings account
Quick Apply
IT Support Technician
Tucker Ellis LLP —St. Louis, MO
- Weekends as needed
- Background check
- Mid-level
- Windows
- Profit sharing
- Health insurance
Quick Apply
Desktop Support Engineer (Independent Contractor)
Axiom Technologies —St. Louis, MO
- Full-time
- Mid-level
- Windows
- 3 years
Data Center Support Technician – St. Louis – Missouri
Axiom Technologies —St. Louis, MO
- Full-time
- Mid-level
- Windows
- US work authorization
Network Engineer
Abacus Technology —Belleville, IL
- Full-time
- Customer service
- 5 years
- System design
IT Services Senior Engineer & Support Escalation
Acumen Consulting —Richmond Heights, MO
- $70,000 - $90,000 a year
- Full-time
- System design
- Research
- Windows
- Mileage reimbursement
- Health savings account
Quick Apply
Cabling Associate
Align Communications —St. Louis, MO
- Extended hours
- Construction site
- Mid-level
- Travel
- Paid training
- Paid time off
Quick Apply
Commercial Vehicle Inspector
Beacon Inspection —St. Louis, MO
- $65 an hour
- Contract
- Hybrid work
- ASE Certification
- Mid-level
- Driver's License
- Mileage reimbursement
Quick Apply
Phone Technician
The Fix Tech Repair —St. Louis, MO
- $13.00 - $27.46 an hour
- Part-time
- Mid-level
- Windows
- Analysis skills
- Employee discount
- Flexible schedule
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11d

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Technical Support Level 2
ArchTech, LLC —East Saint Louis, IL
Technical skills, including: Advanced network configuration, Multi-OS desktop support, Printer and peripheral support, Windows server administration, Desktop…
$52,000 - $72,000 a year
Quick Apply
7d
Data Center Technician Level 2 (m/f/d)
Hemmersbach Nordamerika —St. Louis, MO
2+ years hands-on field-service/hardware experience (servers, networking, cabling) with demonstrated independent execution.
$25 - $28 an hour
Quick Apply
11d

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IT Help Desk Technician
Integrated Services for Behavioral Health —Columbus, OH
Under indirect supervision, this position will also provide responses to telephone calls, email requests, helpdesk tickets, and direct staff requests for…
$25.66 - $30.06 an hour
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Help Desk Technician
Integrated Services for Behavioral Health —Columbus, OH
Under indirect supervision, this position will also provide responses to telephone calls, email requests, helpdesk tickets, and direct staff requests for…
$25.66 - $30.06 an hour
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10d

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desktop technician jobs near belleville, il

Remote Support Technician - L1

Americom Imaging Systems -
St. Louis, MO

Quick Apply

Job Details

Full-time
$20 - $26 an hour

Benefits

Paid holidays
Health insurance
Dental insurance
401(k)
Paid time off
Vision insurance
401(k) matching
Life insurance
Referral program
Retirement plan

Qualifications

Desktop computer repair
Customer communication
Microsoft Excel
Network communication equipment reconfiguration
Technical documentation
IT service management
Windows
Printer (troubleshooting support)
Microsoft Office
User training (technical support)
Email configuration (technical support)
Attention to detail
Productivity software support
Desktop (troubleshooting support)
IT support specialist experience
CompTIA Network+
IT support
Printer driver installation
Azure AD
Customer support ticket management
Computer networking
Microsoft Teams
SharePoint
IP networking
Customer support
Windows support
Remote technical support
TCP/IP
Desktop administration
Peripheral hardware support

Full Job Description

Job Title: Remote Support Technician – Level 1 (In-Office)

Location: St. Louis, Missouri – In-Office Position

Company Overview

We are a fast-growing Managed Service Provider (MSP) dedicated to delivering exceptional IT support to small

and mid-sized businesses. We focus on providing proactive monitoring, remote support, and effective problem

resolution to keep our clients’ technology running smoothly.

Position Summary

The Remote Support Technician L1 is responsible for providing first-line technical assistance to our clients,

resolving common IT issues, and ensuring excellent customer service. This role will be performed entirely

in-office and focuses on delivering remote support, maintaining proper ticket hygiene, and escalating complex

issues when necessary.

Key Responsibilities

Monitor and respond to incoming support tickets within established Service Level Agreements (SLAs).

Accurately categorize, prioritize, and assign tickets based on urgency and impact.

Maintain proper ticket hygiene by: documenting troubleshooting steps and resolution details clearly, updating

ticket status promptly, and closing tickets only when the issue is fully resolved and confirmed with the client.

Provide Windows 10/11 desktop support, including OS troubleshooting, updates, and application issues.

Troubleshoot basic network connectivity issues including wired and wireless connections, IP addressing, and

switch/port configuration checks.

Troubleshoot and support printers (both network-connected and directly connected).

Resolve mapped drive and network location issues for end users.

Assist with SharePoint navigation, permissions, and file access.

Provide basic support for Office 365 applications (Outlook, Teams, OneDrive, Word, Excel).

Escalate complex issues to L2/L3 technicians as required while following established escalation and

communication procedures to keep clients informed.

Required Skills & Qualifications

1+ year of help desk or remote IT support experience (MSP experience preferred).

Strong knowledge of Windows 10/11 troubleshooting and configuration.

Experience troubleshooting basic network connectivity problems.

Experience troubleshooting printers (network and direct connect).

Ability to resolve mapped drive and shared network location issues.

Familiarity with SharePoint and Office 365 environment.

Strong communication skills with the ability to explain technical issues clearly to non-technical users.

Excellent documentation skills and attention to detail for maintaining ticket quality.

Additional Qualifications

Prior MSP experience.

CompTIA A+, Network+, or Microsoft certifications.

Exposure to Intune, Azure AD, or advanced M365 administration.

Experience with Syncro XMM platform.

Working Conditions

In-office position – no remote work for this role. Standard business hours with occasional after-hours or weekend

work during critical incidents.

Compensation & Benefits

Competitive salary based on experience.

PTO, paid holidays, and benefits package.

Training and professional development opportunities.

Job Type: Full-time

Pay: $20.00 - $26.00 per hour

Benefits:

401(k)
401(k) matching
Dental insurance
Health insurance
Life insurance
Paid time off
Referral program
Retirement plan
Vision insurance

Work Location: In person

Quick Apply

Refine Your Search

desktop technician jobs in belleville, il

Remote Support Technician - L1

Technical Support Level 2

Desktop Technician II

HELP DESK TECHNICIAN

IT Services Mid-Level Technician

IT Support Technician

Desktop Support Engineer (Independent Contractor)

Data Center Support Technician – St. Louis – Missouri

Network Engineer

IT Services Senior Engineer & Support Escalation

Cabling Associate

Commercial Vehicle Inspector

Phone Technician

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