Position Summary:
As a Long-Term Care (LTC) Pharmacy data entry specialist, you will be responsible for preparing medications for patient consumption under the general supervision of a licensed pharmacist, using highly specialized pharmacy software, in accordance with standard departmental procedures. Additionally, you will provide excellent customer service and quality of service to all patients and customers. While your primary role will be in the data entry department, you will also assist with preparing medications for patient consumption under the general supervision of a licensed pharmacist and in accordance with standard departmental procedures wherever needed.
Qualities needed for Data Entry Pharmacy Technician:
- Technological skills – familiarity with various technological skills such as Microsoft and Pharmacy Software highly recommended
- Strong interpersonal communication skills
- Highly organized and efficient
- Ability to identify and resolve problems
- Works independently and quietly to ensure distractions do not result in medication errors
Essential Duties include the following:
The following duties are normal for this position. This list is not to be construed as exclusive or all inclusive. Other duties may be required and assigned.
- Performs duties assigned by a licensed pharmacist. Areas of work are checked routinely for maintenance of quality control. Work is conducted in accordance with generally accepted standards of practice following departmental procedures and policies as outlined in the department operations manual.
- This position uses FrameworkLTC and FrameworkECM pharmacy software, along with Mediprocity messaging software and phone calls to fulfill prescription medication orders and answer customer service requests for long term care communities.
- Verify patient demographics, allergies, insurance information, and medication histories in pharmacy software.
- Maintain complete, accurate, and legible records in compliance with Board of Pharmacy, DEA, CMS, and facility policies.
- Document communications with facilities, prescribers, and internal staff in electronic systems.
- Reads and interprets physicians’ orders received in the pharmacy and transcribes the information into the pharmacy computer medication profile. Requires knowledge to adjust dosing times as pharmacy will generate MARs; prepares unit doses; and labels individual patient medications for dispensing to the nursing unit.
- Attends and participates in pharmacy staff meetings to exchange ideas to achieve goals of the department.
- Assists pharmacy staff with checking in orders, putting orders away and filing associated paperwork.
- Continues to educate by attending drug in-services and keeping up with policy changes.
Qualifications, Education and/or Experience:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Active and undisciplined Pharmacy Technician Registration in the State of Illinois
- PTCB or NHA Pharmacy Certification required
- Associate degree or degree from technical program, OR High school diploma and 1-2 years of experience as a Pharmacy Technician, or equivalent.
- APhA Pharmacy Technician Immunization Certification preferred
- Long Term Care pharmacy experience preferred
- Ethical Conduct.
- Possess the technical skills and abilities to perform and provide top notch service.
- Thoroughness & detail oriented
- Must be willing/able to work on site in rotating shifts which include weekends and holidays, and work during inclement weather will be required.
- Must be willing to work without cell phone, cell phones are kept in employee lockers during shifts
- Great communication and interpersonal skills required along with the heart and passion to work with older adults while providing the best care possible
- Must have the ability to remain calm in stressful situations, to be flexible, to work well with many interruptions and have skill in multi-tasking
- Must exhibit and promote a high level of customer service, hospitality, curiosity and friendliness towards all residents, visitors, employees and the overall facility
Computer and Technological Skills:
Pharmacy & Clinical Systems
- Efficiently use pharmacy management software (e.g., FrameworkLTC, or similar), automated dispensing/packaging systems, and e-prescribing platforms.
- Work with facility EHR/EMR interfaces and medication administration records (eMAR/MAR) to verify orders and resolve discrepancies.
- Use document management and fax/email systems to send/receive orders, medication profiles, and communication logs as allowed by policy.
Hardware & Devices
- Operate computers, barcode scanners, label printers, automated packaging machines, and other pharmacy automation equipment.
- Use secure remote-access tools and VPNs (if applicable) in accordance with company IT and security policies.
- Perform basic troubleshooting (e.g., log-in issues, printer errors) and report technology issues promptly to IT support.
- Proficiency with in-office telephones, basic computer skills (typing, emails, internet browers), cyber safety awareness, as well as Microsoft Office programs: Outlook, Excel, Word applications required
Work Environment & Physical Demands
This job operates in a health care setting. This position requires frequent standing and walking to storage shelves and filling counters to fill prescriptions.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job:
- While performing the duties of this job, the employee is regularly required to talk and hear.
- The ability to see distinctions in colors and shapes is also required.
- This position is moderately active and requires standing and walking for the duration of the shift, as well as the ability to lift/move objects weighing up to 50lbs.
Additional physical requirements include:
o Use stomach and lower back muscles to support the body for long periods without getting tired.
o Focus on one source of sound and ignore others.
o Bend, stretch, twist, or reach out.
o Make quick, precise adjustments to machine controls.
o Move two or more limbs together while remaining in place.
o Determine the distance between objects.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
