Top 3 helpdesk administrator Jobs in belleville mi

IT Support Technician
Howard Ternes Packaging Company —Livonia, MI
- $50,000 - $85,000 a year
- Computer science
- Computer Science
- Mid-level
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System Administrator/Cloud Engineer
AccumTech —Ann Arbor, MI
- $80,000 - $120,000 a year
- Full-time
- System design
- Mid-level
- Windows
- Health insurance
- Paid time off
Quick Apply
10d
System Administrator
FAAC Incorporated —Ann Arbor, MI
- Full-time
- Mid-level
- SQL
- Associate's degree
1d

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Merchant Services / Technical Support
Leadership Consulting Services —Troy, MI
Provide technical support to merchants via phone, email, and live chat regarding payment systems, terminal, integrations and transaction issues.
$25 - $29 an hour
Quick Apply
10d
Virtual Automotive Diagnostic Software Support Specialist
HCL Technologies —Farmington Hills, MI
Exposure to OEM process workflows, diagnostic tools and repair manuals * Direct contact with OEM engineers to solve highly complex diagnostic problems.
$20 an hour
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13d

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Endpoint Administrator
Benesch Law —Columbus, OH
A bachelor's degree in related field is preferred and/or comparable work experience and certifications. Assists in system monitoring, reviewing infrastructure…
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3d
Infrastructure Administrator
Benesch Law —Columbus, OH
Supports IT Infrastructure planning and hands-on implementation for new offices and office expansions, coordinating with firm staff and contractors from design…
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3d

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IT Support Technician

Howard Ternes Packaging Company -
Livonia, MI

Quick Apply

Job Details

$50,000 - $85,000 a year

Qualifications

High school diploma or GED
Driver's License

Full Job Description

Job Description – IT Support Technician

We are seeking a highly motivated and versatile IT Support Technician to provide exceptional technical support, maintain critical computer systems, and resolve end-user and client troubleshooting requests. In this role, you will work both independently and collaboratively to ensure the smooth operation of hardware, software, and network systems across diverse user environments. This position demands a mix of urgent remote troubleshooting and hands-on maintenance, making it perfect for an IT professional who thrives on variety and delivering high-quality customer service.

Primary Duties & Responsibilities

Technical & Endpoint Support

Hardware Deployment: Install, configure, and maintain desktop computers, laptops, printers, scanners, and other office technology or peripherals.

Issue Resolution: Troubleshoot hardware, software, and system issues efficiently over the phone, via remote log-in tools, or onsite to ensure customer satisfaction.

System Optimization: Perform routine system updates, security patches, and preventative maintenance activities to safeguard system efficiency and security.

Identity & Access Management: Manage user accounts, permissions, and access controls within internal company systems and cloud platforms.

Network & Security Infrastructure

Connectivity Support: Assist with network troubleshooting, internet connection issues, and basic configuration of network devices like switches and routers.

Security Maintenance: Support and maintain security software, including Anti-virus, Anti-SPAM, Anti-Spyware, and other security-related technologies.

Operations & Administration

Documentation: Log and update technical issues, service order resolutions, and support procedures within IT ticketing and PSA/RMM systems.

Asset & Project Management: Maintain an organized inventory of IT assets, coordinate hardware replacements, and assist with deploying new technology solutions.

Training & Guidance: Provide clear technical guidance and training to end-users regarding software and system usage.

Qualifications & Competencies

Education & Experience

Experience: 2+ years of experience in a Support Technician, IT Helpdesk, or PC Technician role.

Education: Associate’s or bachelor’s degree in Computer Science, Information Technology, or a related field (or equivalent practical work experience). High School diploma or equivalent required.

Core Technical Skills

Operating Systems: Strong proficiency in modern Windows Desktop Operating Systems and a basic understanding of modern Windows Server Operating Systems.

Software Competency: Proficiency with Microsoft Office/Microsoft 365 Suites, Adobe, and standard corporate desktop software.

Tools: Familiarity with Active Directory, remote desktop log-in tools, and IT ticketing/RMM systems is highly preferred.

Certifications: CompTIA A+, Microsoft Certified: Modern Desktop Administrator Associate, or related manufacturer certifications are a major plus.

Professional & Soft Skills

Communication: Exceptional written and oral communication skills; ability to deliver solutions clearly without overcomplicating answers with technical jargon.

Problem-Solving: Strong troubleshooting skills with the ability to independently analyze, prioritize, and manage multiple urgent requests.

Teamwork & Growth: Self-motivated, enjoys learning new skills, and functions effectively both individually and as part of a service team.

Work Conditions & Physical Requirements

Standard 40-hour work week.

Manual dexterity of hands and fingers to operate a computer keyboard, mouse, power tools, and component parts.

Ability to lift and transport moderately heavy objects, such as computers, servers, and hardware peripherals.

Must possess a valid driver's license and a reliable, insured vehicle to accommodate business travel and deliveries as required.

Quick Apply

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helpdesk administrator jobs in belleville mi

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