Top 1125 Member services representative Jobs in Belleville Mi

Program Manager - GPD
VOLUNTEERS OF AMERICA MICHIGAN INC. —Detroit, MI
- $67,000 - $73,000 a year
- Full-time
- Addiction Medicine
- LPC
- 3 years
- Flexible schedule
- Referral program
Contact Center Operations Manager
UAW-FCA-Ford-General Motors Legal Services Plan —Wayne, MI
- $75,000 - $82,000 a year
- Email
- Hybrid work
- Background check
- 7 years
- Bachelor's degree
- Health savings account
- Paid holidays
Quick Apply
4d
Server
Dave & Buster's —Livonia, MI
- $6.49 an hour
- Part-time
- 18 years or older
- Casual dining restaurant
- Sales
- Health insurance
- Dental insurance
Patient Service Representative
Contemporary Dentistry —Canton, MI
- $22 - $25 an hour
- Full-time
- Dental office
- Cleaning
- Entry level
- Dental insurance
- 401(k)
Patient Care Representative
42 North Dental —Livonia, MI
- $20 - $26 an hour
- Dental office
- HIPAA
- Entry level
Quick Apply
9d
Patient Services Representative
PACKARD HEALTH INC —Ann Arbor, MI
- Part-time
- Microsoft Word
- Microsoft Excel
- Computer literacy
Quick Apply
Patient Services Representative (Medical Receptionist)
Beaumont Urgent Care —Garden City, MI
- 12 hour shift
- OSHA
- Urgent Care
- HIPAA
- Paid holidays
- Health insurance
Quick Apply
7d
Customer Service Representative
Packaging Corporation of America —Plymouth, MI
- $48,000 - $55,000 a year
- Overtime
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- AD&D insurance
- Paid holidays
Customer Service Representative
Prime Healthcare Management Inc —Garden City, MI
- Full-time
- Computer literacy
- Writing skills
- Medical office experience
Patient Service Front Desk Representative (PSR)
Corner Health Center —Ypsilanti, MI
- $18 - $21 an hour
- Full-time
- Spanish
- Vital signs
- HIPAA
- Flexible schedule
Quick Apply
4d
Medical Office Receptionist
BEHAVIORAL HEALTH PRACTICE SERVICES LLC. —Canton, MI
- From $21 an hour
- Full-time
- HIPAA
- High school diploma or GED
- In-person
- Paid parental leave
- AD&D insurance
Quick Apply
14d
Patient Services Associate
University of Michigan —Ann Arbor, MI
- $43,056.00 - $62,462.40 a year
- Full-time
- Basic math
- Office
- Outpatient experience
2d
Sr. Customer Service Representative
Packaging Corporation of America —Plymouth, MI
- $55,000 - $68,000 a year
- Overtime
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- AD&D insurance
- Paid holidays
Remote Customer Service/Sales Representative
Agent Alliance —Canton, MI
- $65,000 - $70,000 a year
- Full-time
- Remote
- Entry level
- Paid training
- Health insurance
Quick Apply
Customer Service Representative
VORTEX INDUSTRIES, LLC —Livonia, MI
- $22 - $29 an hour
- Full-time
- Ability to walk for extended periods
- Administrative experience
- High school diploma or GED
- Paid holidays
- Health insurance
Quick Apply
9d
Member Service Representative
Zeal Credit Union —Woodhaven, MI
- Full-time
- Office
- Financial services
- Communication skills
- Health savings account
- Paid holidays
Quick Apply
3d
Parole/Probation Officer 9 - P11
State of Michigan —Detroit, MI
- $25.89 - $41.19 an hour
- Full-time
- Clean driving record
- Computer literacy
- Mid-level
- Paid parental leave
- Health savings account
6d
Senior Specialist, Employee Relations
Ford Motor Company —Romulus, MI
- $99,100 - $166,200 a year
- Online Application
- Master's degree
- Bachelor's degree
- US work authorization
- Paid parental leave
- Paid holidays
Call Center Representative
Floor Nation LLC —Plymouth, MI
- $22 an hour
- Full-time
- 18 years or older
- Computer literacy
- High school diploma or GED
Quick Apply
1d
Customer Care Representative
Trinity Health Michigan —Ann Arbor, MI
- Full-time
- English
- Mid-level
- Windows
- Disability insurance
- Health insurance

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Program Manager - GPD

VOLUNTEERS OF AMERICA MICHIGAN INC.
Detroit, MI

Apply Now

Job Details

Full-time
$67,000 - $73,000 a year

Benefits

Flexible schedule
Referral program

Qualifications

Supervisory support in social service case management
Staff supervision
Social service program staff supervision
Project coordination
Community resource coordination in health services social work
Crisis management (risk management strategy)
Emergency response in crisis intervention
Driver's License
Client advocacy in social work
Emergency response procedures
Experience working with individuals from underserved communities

Full Job Description

SUMMARY:

The Program Manager, Volunteers of America Michigan (VOAMI) is an at-will position that will report directly to the Vice President of Social Services. This position will be responsible for the supervisory and operational oversight of the agency’s Detroit Veteran Transitional Housing (Grant Per Diem) and Grant and Per Diem Case Management (GPD-CM) programs in Detroit, Michigan. This role will be highly visible in community relations and communication.

ESSENTIAL JOB FUNCTIONS:

Lead and manage the daily operations of the grant programs within the facility, clinical and non-clinical staff, and housing programs for homeless veterans

Assist in developing, implementing, and monitoring program budget

Primary point of contact for Detroit’s Veteran Affairs Medical Center (VAMC) for all incoming referrals, program participants, and emergent needs

Work cohesively with VA liaisons for Grant and Per Diem and Grant and Per Diem Case Management to ensure participant success and quality outcomes.

Champion new electronic health record project implementation, actively engage in process improvement, train, support and hold team members accountable for sustainable outcomes.
Share 24-hour on-call oversight with Resident Specialist Supervisor and Lead Resident specialist, which may lead to physically providing onsite support.

Monitor systems to ensure efficient and economically sound operations

Ensure compliance with VOAMI policies and procedures

Ensure employee and client safety and proper risk control of known hazards

Manages and responds to crises and emergencies

Manage small caseload of clients, supporting fluctuations in daily census

Actively coach and develop staff in case management best practices (data quality, case file integrity, client interaction, individualized service plans, etc.)

Manage grant renewals, reports, budgets and correspondence relative to assigned programs, in partnership with the Vice President of Social Services. Write periodic reports to comply with grant requirements

Collaborate with Vice President of Social Services, Supportive Services for Veteran Families (SSVF), and Suicide Prevention and Referral Program for Veterans (SERV) Program Manager to ensure efficient program operations and build relationships with community partners and other program stakeholders

Work alongside program management and staff from other geographic locations

Take ownership of program operations, and cooperate with the Compliance team on correcting exceptions and/or implementing recommendations

Assist with CARF accreditation planning and implementation

Meet with VA and community service agencies to provide coordination of collaborative efforts and ensure cooperation and coordination for providing comprehensive services

Participate in required program meetings/conferences and VOAMI Leadership/Compliance training

Assist with case management platform training and use with program staff

Review and certify client eligibility, and complete financial assistance requests

Provide guidance to both frontline and support staff on program guidelines and regulations

Ensure accuracy of database systems information

RELATED JOB FUNCTIONS:

Recruit, interview, hire, and train staff for GPD and GPD-CM Leadership roles.

Oversee the daily operations of the building

Provide constructive and timely performance evaluations

Develop/Maintain partnerships with community resources, community Continuums of Care and referral sources

Other duties as assigned by the Vice President of Social Services

SUPERVISION:

Resident Specialist Supervisor
Kitchen Manager
Lead Case Manager

REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES:

Knowledge of mental illness, trauma, substance abuse, physical disability and other common barriers for the homeless and at-risk veteran population, and an ability to work with these individuals

Knowledge of grants and contract fundamentals

Ability to work flexible hours and travel as required.

Knowledge of community-based resources, social service referral networks and advocacy practices relevant to the homeless and at-risk veteran population

Excellent organizational skills and attention to detail

Strong supervisory and leadership skills

Strong analytical and problem-solving skills

Ability to organize and perform work independent of direct supervision

Ability to use sound judgment in crisis situations

Ability to work effectively with individuals of varying incomes, skill levels, experiences, and backgrounds

Ability to manage multiple tasks simultaneously through effective planning

Commitment to the mission and values of VOAMI

Other Requirements:

Ability to work various shifts and irregular hours as needed, including attendance at mandatory meetings and trainings
Must maintain a valid Michigan driver’s license and driving record that satisfies insurability requirements

REQUIRED EDUCATION AND EXPERIENCE:

Bachelor’s Degree in a Human Service field or equivalent combination of experience and education.

Preferred fully licensed in the state of Michigan with one of the following: LPC, LMSW, LP with either CADC or CAADC certification

Minimum of three years of case management supervision experience with three years of program management

ESSENTIAL REQUIREMENTS:

Physical Requirements:

The physical demands described are representative of those that must be met by an employee to successfully perform the essential duties of this job. While performing the duties of this job the employee is frequently required to sit, stand, walk, talk, see, hear, use hands and fingers to manipulate keys on a keyboard, and drive. The vision requirement includes close and distant vision. Occasionally required to lift to 10 pounds. Reasonable accommodation may be provided to enable individuals with disabilities to complete the application process or to perform the essential duties of the job. To request accommodation, please contact: [email protected].

Environmental Working Requirements:

Work is done either on-site or remote with exposure to computer screens. Assignments may require work done individually or in teams with members at various staffing levels. The work environment, at times, may subject staff to behavioral and medical events that could be physically hazardous.

VOAMI is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other legally protected characteristics.

Apply Now

Refine Your Search

member services representative jobs in belleville mi

Program Manager - GPD

Contact Center Operations Manager

Server

Patient Service Representative

Patient Care Representative

Patient Services Representative

Patient Services Representative (Medical Receptionist)

Customer Service Representative

Customer Service Representative

Patient Service Front Desk Representative (PSR)

Medical Office Receptionist

Patient Services Associate

Sr. Customer Service Representative

Remote Customer Service/Sales Representative

Customer Service Representative

Member Service Representative

Parole/Probation Officer 9 - P11

Senior Specialist, Employee Relations

Call Center Representative

Customer Care Representative

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