Top 2 Admissions manager Jobs in Bellevue, Wa

Admissions and Intake Manager
Key Works —Seattle, WA
- $7,500 - $80,000 a year
- Full-time
- LMFT
- System design
- Master's degree
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Admissions Manager
Seattle Humane —Bellevue, WA
- $34.50 - $37.00 an hour
- Weekends as needed
- Bilingual
- Clean driving record
- Medication administration
- 403(b) matching
- Paid holidays
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Admissions and Intake Manager
Key Works —Seattle, WA
The manager supervises the Admissions and Intake team, oversees admissions operations, leads CRM and data management initiatives, develops systems, performance…
$7,500 - $80,000 a year
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Campus Enrollment Manager
Cascade Christian Schools —Tacoma, WA
“Sensitive data” for purposes of this section means social security or other government-issued identification numbers, medical or health information, account…
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Admissions and Intake Manager

Key Works
Seattle, WA

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Job Details

Full-time
$7,500 - $80,000 a year

Qualifications

Staff supervision
Sales management systems implementation
Team leadership
Intake
Mental health facility experience
Bachelor's degree
Healthcare team management
CRM system proficiency
Operational excellence initiatives
Process improvement planning
Business operations
Analytics

Full Job Description

Description:

The Admissions and Intake Manager provides leadership and oversight for the Admissions, Intake, and Clinical Assessment functions. This position is responsible for ensuring a timely, efficient, and welcoming admissions and intake process while developing systems that support organizational growth, referral relationships, operational excellence, and an exceptional resident experience. The manager supervises the Admissions and Intake team, oversees admissions operations, leads CRM and data management initiatives, develops systems, performance metrics, and operational strategies, and drives continuous process improvement across the front end of the organization.

Team Leadership

Supervise, coach, and develop Admissions, Intake, and Clinical Assessment staff
Foster collaboration across Admissions, Intake, Clinical, Health, RSS, Case Management, Utilization Review, Transportation, and Senior Leadership teams
Coordinate staffing schedules to ensure adequate coverage for admissions and intakes
Conduct regular team meetings focused on performance, collaboration, and continuous improvement
Ensure a welcoming, organized, and high-quality admissions and intake experience for residents, families, and referral partners

Admissions Operations

Oversee daily admissions operations and ensure timely response to all referrals and prospective residents
Monitor referral pipelines and admissions activity to maximize census opportunities
Develop and maintain relationships with referral sources, providers, hospitals, detox facilities, managed care organizations, and community partners
Assist with admissions activities during periods of high volume as needed

CRM, Data, and Systems Management

Serve as the departmental owner and subject matter expert for admissions CRM systems
Design, implement, and continuously improve CRM workflows, tracking systems, and reporting for referrals, admissions, conversion rates, referral sources, and census trends
Create dashboards and reports to support operational and strategic decision-making
Ensure accurate data collection and reporting to support organizational planning and growth

Intake Operations

Monitor intake quality, documentation, and customer experience
Collaborate with multiple departments to ensure readiness for incoming residents
Assist with intake activities as needed

Quality Improvement

Develop and standardize policies, procedures, and workflows across admissions and intake
Develop and monitor KPIs for admissions, intake, and referral performance to identify opportunities for improvement
Evaluate new technologies and operational practices that improve departmental performance
Lead implementation of approved operational improvements

Requirements:

Qualifications

Required:

Bachelor's degree (Master's preferred)
Experience supervising staff
Experience in behavioral healthcare admissions, business development, or healthcare operations
Experience with CRM implementation, management, or optimization
Strong understanding of admissions and intake workflows
Demonstrated experience leading operational improvement
Strong analytical and organizational skills
Exceptional interpersonal and communication abilities

Preferred

Licensed behavioral health professional (SUDP, LMHC, LICSW, LMFT, etc.)
Residential treatment experience
ASAM familiarity
Experience with Salesforce, HubSpot, Kipu CRM, Zoho, Microsoft Dynamics, or similar CRM platforms
Experience developing dashboards and performance metrics
Lean, Six Sigma, or process improvement experience

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